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Why A Bi-Modal Approach to Digital Transformation Is Just Stupid

Why A Bi-Modal Approach to Digital Transformation Is Just Stupid

Multi-Modal Approach Key to Successful Digital Transformation

Like fake news, the over hyped, bi-modal approach to IT and digital transformation is a flawed fallacy perpetuated by ivory tower, non-pragmatic legacy research firms.  Lessons learned from successful digital transformation projects emphasize an organizational design comprised of six key virtual or physical teams (see Figure 1):

Figure 1.  The Six Components To Successful Digital Transformation Governance

rwang0-the-future-is-multimodal-digitaltransformation

  • Sustaining operations keep the lights on.  The bulk of an organization focuses on keeping the lights on.  This team’s goal is to deliver operational efficiency, rock-solid reliability, and massive economies of scale.  Key team traits include an attention to detail, strong work ethic, adherence to standards and rules.
  • Incremental innovation teams improve existing business models.  These teams have a mandate of innovating faster, better, and cheaper capabilities to existing business models.  Key team traits include domain expertise, a passion for improvement, an understanding of existing constraints, and spirit of innovation.
  • Transformational innovation teams innovate with new business models.  Often seen as the tiger team, these folks explore additional business models for pilot inside the organizations.  Key team traits include a pension for disruption, disregard for existing rules, passion for innovation, and ability to deal with abstract concepts.
  • Concept to commercialization team enables monetization.  This team must figure out how to take a proven concept from the transformational innovation team and incorporate the new business model in existing systems.  This team often comprises a multi-disciplinary group of sustaining operations, incremental innovation, and transformational innovation members.  Key traits include massive creativity, disruptive thinking, political savvyness, and understanding of human behavior and rewards.
  • Culture team infuses harmony among the teams.  This team sets the cultural norms among each of the teams.  The team must not only highlight the differences of the teams, but also find bridges among the differences to inspire innovation.  Constellation defines design thinking as unlocking solutions to questions that have not been asked.  This requires a diversity of thought across multiple disciplines.  In fact, an artist, architect, author, and accountant have different points of view that unlock innovation in problem solving and design.
  • Governance ensures overall organizational alignment and success.  This team must provide the ground rules and framework to ensure successful coordination among a variety of business objectives.  In some cases, this team sets up the partnership ecosystems for co-innovation and co-creation.  Key traits include policy making experience, program management, compensation design, and

The Bottom Line: Digital Transformation Is An Ongoing Journey, Not A One-Off Project

Digital transformation rocketed to the top of mind for brands, enterprises and organizations in 2016.  The fear of being disrupted by non-traditional competitors, margin pressure from competitors, and realization that digital was more than just technologies, gave boardrooms and CXO’s the political capital to invest in digital transformation projects.  As investment increased in digital transformation, leaders realized that these projects were more than just one time initiatives. In fact, organizations learned that digital transformation projects were continuous efforts that required more than a tiger team and bi-modal approach for success.  Be on the look out for Constellation’s latest report that shares insights from 2016 from clients, advisory work, and research, so that leaders can succeed in 2017.

Your POV.

Are you ready to begin your digital transformation journey?  Do you have the right governance?  Would you like to join a network of other early adopters?  Learn how non-digital organizations can disrupt digital businesses in the best-selling Harvard Business Review Press book Disrupting Digital. 

Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org.

Please let us know if you need help with your Digital Business transformation efforts. Here’s how we can assist:

  • Developing your digital business strategy
  • Connecting with other pioneers
  • Sharing best practices
  • Vendor selection
  • Implementation partner selection
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing
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AWS' new data centers in Canada

AWS' new data centers in Canada

Last week Amazon’s AWS division made official what was already word on the street at the AWS reinvent event the week before that: AWS’ expansion into Canada. 

 
 

Worth dissecting the press release in our customary style – it can be found here:
Cloud pioneer expands global infrastructure footprint with new AWS Canada (Central) Region in Montreal, Quebec, enabling customers to run applications and store data in Canada

MyPoV -Describes what is happening. And what’s in a name? This is the first AWS region in Canada – and it is the central one.. if the US is of any guidance – there will be likely an East and West region(s) too… always good to leave room in the name space.
With tens of thousands of active AWS Customers operating in Canada, those welcoming the new AWS Region include National Bank of Canada, Salesforce, Lululemon Athletica, Desire2Learn, The Globe and Mail, The Toronto Star, the International Civil Aviation Organization (ICAO), British Columbia Hydro, TMX Group, the University of Alberta, Shaw Communications, and Kik Interactive

MyPOV – Nothing is better for an IaaS provider to bring existing load to a new set of data centers. The list will get more attention later in the press release.
SEATTLE--(BUSINESS WIRE)--Dec. 8, 2016-- (NASDAQ:AMZN) – Amazon Web Services, Inc. (AWS), an Amazon.com company, today announced the launch of the AWS Canada (Central) Region. With this launch, AWS now provides 40 Availability Zones across 15 technology infrastructure regions globally, with another seven Availability Zones and three regions in the UK, France, and China expected to come online in the coming months. Tens of thousands of Canadian customers are using other AWS Regions and starting today, developers, start-ups, and enterprises, as well as government, education, and non-profit organizations can leverage the AWS Cloud to run their applications and store their data on infrastructure in Canada. Developers can sign-up and get started today at: http://aws.amazon.com.

MyPOV – Good run down of AWS availability zones and regions. One of the interesting aspects to watch will be how fast Canadian customers will be moving over to the new Canada Central region. Also, an insight on the ration of availability zones to regions was clearly two availability zones per region a few years back… except the huge US East region… with the expansion AWS will be at 15 regions and 40 availability zones … so a few will only have 2 availability zones. I asked AWS datacenter Cameron at reinvent if 3 zones I the new best practice… and he confirmed it with a diplomatic – three is better than two.
 
The AWS Canada (Central) Region offers two Availability Zones at launch. AWS Regions are comprised of Availability Zones, which refer to technology infrastructure in separate and distinct geographic locations with enough distance to significantly reduce the risk of a single event impacting availability, yet near enough for business continuity applications that require rapid failover. Each Availability Zone has independent power, cooling, physical security, and is connected via redundant, ultra-low-latency networks. AWS customers focused on high availability can architect their applications to run in multiple Availability Zones to achieve even higher fault-tolerance. AWS also provides two Amazon CloudFront edge locations in Toronto and Montreal for customers looking to deliver websites, applications, and content to Canadian end users with low latency. These locations are part of AWS’s existing network of 68 edge sites across North and South America, Europe, Asia, and Australia.

MyPOV – Good, so we know that AWS Canada Central starts out with two availability zones. Interesting edge locations are mentioned for Toronto and Montreal – but not for Western Canada. Potentially network wiring and latency are better for Western Canada locations (e.g. Vancouver, Calgary) to be services from US West in Oregon… that would be good news from a performance perspective – but probably not from a Canadian data privacy and data residency perspective. But more on that later.
 
The new AWS Canada (Central) Region continues the company’s focus on delivering cloud technologies to customers in an environmentally friendly way. AWS data centers in Canada will draw from a regional electricity grid that is 99 percent powered by hydropower. More information on AWS sustainability efforts can be found at https://aws.amazon.com/about-aws/sustainability.

MyPOV – Good to see AWS progress in becoming sustainable, it is of course easier when you have an electric grid at disposal this is powered by clean hydroelectric power, like Canada’s.
 
“For many years, we’ve had an enthusiastic base of customers in Canada choosing the AWS Cloud because it has more functionality than other cloud platforms, an extensive APN Partner and customer ecosystem, as well as unmatched maturity, security, and performance,” said Andy Jassy, CEO, AWS. “Our Canadian customers and APN Partners asked us to build AWS infrastructure in Canada, so they can run their mission-critical workloads and store sensitive data on AWS infrastructure located in Canada. A local AWS Region will serve as the foundation for new cloud initiatives in Canada that can transform business, customer experiences, and enhance the local economy.”

MyPOV – Good quote by Jassy, addressing well all the business opportunity the cloud has, and AWS now wants a local part of that business in Canada. “
 
The digital economy is now the economy itself. Virtually every sector of the economy is propelled by digital technologies, which are being enabled by cloud computing,” said Navdeep Singh Bains, Minister of Innovation, Science, and Economic Development in Canada. “The rapidly growing demand for digital services is one reason for the significant investment that Amazon Web Services is making in Canada. On behalf of the Government of Canada, I congratulate Amazon on the success of its cloud business and welcome the expansion of Amazon Web Services in this country.”

MyPOV – Can’t remember seeing a cabinet level secretary on a press release, but makes clear that this was an important business decision for the Canadian government.
 
“Significant projects like the one being realized by Amazon Web Services represent the kind of large-scale investment that take Quebec a long way toward its goals in the digital world. Indeed, this initiative will stimulate the development of cloud computing in Quebec, a key area that can be an engine for our province's information technology and communication sector,” declared Dominique Anglade, Minister of the Economy, Science, and Innovation in Quebec, and Minister responsible for the Digital Strategy.

MyPOV – And yes, we are in Canada, so the statement from the Quebec counterpart can’t be missing. Quebec will see immediate economic benefit from the AWS region.
 
All AWS infrastructure regions around the world are designed, built, and regularly audited to meet rigorous compliance standards and provide high levels of security for all AWS customers. These include ISO 27001, SOC 1 (Formerly SAS 70), SOC 2 and SOC 3 Security & Availability, PCI-DSS Level 1 and many more. With AWS, customers are in control of their data and choose the AWS Region(s) where they want their data stored. Data does not move between AWS Regions unless the customer chooses to do so, and AWS provides a variety of options – both from AWS and APN Partners – enabling customers to encrypt their data in motion or at rest if they desire. More information on how customers using AWS can meet their security, data privacy, and compliance requirements can be found at https://aws.amazon.com/security.

MyPOV – This would not be an AWS region opening without security related statements and certifications. So, no surprise not missing here either, as well as the statement in regards of data not flowing across regions…unless the customer decides to do so.
 
Customers and APN Partners Welcome the AWS Canada (Central) Region

For more than a decade, AWS has changed the way organizations acquire technology infrastructure. AWS customers are not required to make any up-front financial or long-term commitments, paying on demand for the IT resources they use rather than incurring large capital expenses. This enables them to scale quickly by adding or shedding resources at any time, accelerate their time to market with innovative applications, and free up limited engineering resources from the undifferentiated heavy lifting of running backend infrastructure—often while significantly improving operational performance, reliability, and security in the process. This has led to more than two million1 active customers using the AWS Cloud each month in over 190 countries around the world.

MyPOV – Good summary on what cloud providers like AWS do. Interesting statistic on 2 million active customers across 190 countries.
 
Salesforce, the Customer Success Platform and world's #1 CRM company, will leverage AWS Cloud infrastructure for a new Canada-based instance for its core services, starting in mid-2017. “Partnering with AWS in Canada will enable us to continue to deliver trusted solutions to our customers in the region with high levels of reliability, performance, and security,” said Richard Eyram, Area Vice President, Salesforce Canada.

MyPOV – SaaS provider load is a prime target for all IaaS providers, especially when opening a new location. The load conformity (different to e.g. single company by company outsourcing deals) makes this a very interesting opportunity in general. More specific to Salesforce, it’s a coup for AWS. This is likely the first region to run Salesforce after both vendors announced their partnership earlier this year (see below). Interestingly it also offers a glimpse into salesforce architecture: Referring to ‘core services’ is ambiguous, the interesting piece her is that e.g. Marketing Cloud, Heruko etc. already run on AWS. Sales Cloud and Service Cloud do not. Does Salesforce have a major tech stack announcement buried in here? We need to get confirmation on what ‘core services’ means from Salesforce.
 
National Bank of Canada, one of Canada’s leading financial services organizations with over CAD$219 billion in assets, chose the AWS Cloud to help it collect and process a fast-growing volume of stock-market financial data. “The application we were using wasn’t effective. We were only able to answer 10 percent of the questions we wanted to answer. We also couldn’t process historical data, which we needed to do to get more context. The speed and performance of AWS is impressive and data manipulation processes that once took days are now done in one minute,” said Pascal Bergeron, Director of Algorithmic Trading for the bank’s Global Equity Derivatives Group. “We have been able to better serve our customers and have improved and optimized trading operations, therefore generating more revenue for National Bank of Canada.”

MyPOV – Good statement on why national banks, oversight institutions and banks in general move to cloud. The SEC, FINRA (a report presenter) have been on AWS for quite some time. Now Canadian central banks, regulators and commercial banks can do the same – with no data residency challenges.
 
Porter Airlines is an award-winning regional airline headquartered in Toronto that provides flights to over 23 destinations in Canada and the United States. Porter needed the ability to respond instantly to fluctuating load demands on their public site with a scalable and low-cost solution. Porter needed the ability to store large datasets, transform them, and make them available to other applications and end users for analytics and actions. Porter looked to AWS and services like Amazon Redshift to provide the scalable highly available infrastructure required to meet these goals. “Amazon solved a lot of our problems around scale. Specifically, with our data, AWS answered the questions we used to have to figure out ourselves – like how do we scale our massive data store, how do we access it quickly, how do we keep it secure – and they gave us the solution needed,” said Dan Donovan, CIO for Porter Airlines. “So, we now have the time, freedom and confidence to concentrate on how to make our passengers’ experiences better. Using AWS is one of the main ways we do this, and now that AWS has opened a local region in Canada, we can move even more of our systems to the AWS Cloud and put more focus on enhancing passenger experience.

MyPOV – Good airline / transportation showcase with Porter and what enterprises hope from cloud – a scalable, elastic solution for next generation applications.
 
Lululemon is a technical athletic apparel company that makes technical athletic clothes for yoga, running, working out, and most other sweaty pursuits. Based in Vancouver, they started out of a yoga studio and quickly became a global retailer and community hub for encouraging healthy lifestyles and habits. In order to rapidly build and deploy their digital marketing properties for the 2016 holiday season, Lululemon leveraged AWS CloudFormation, AWS Lambda, and AWS ElasticBeanstalk to streamline the management, deployment, and continuous delivery of their application. “Leveraging AWS allows us to spend more time focusing on what truly differentiates us in the market, rather than on maintaining custom infrastructure solutions,” said Sam Keen, Director of Product Architecture. “AWS Services are highly performant and easily choreographed, allowing us to measure deployments in minutes or even seconds. We see competing cloud providers cloning AWS services but we remain with AWS since they are far in the lead and continue to accelerate the release of new services and regions, now with an AWS Region in Canada, which only serves to continue to enhance the value of their offerings.”

MyPOV – Good showcase of an existing AWS Canada being motivated even more with a local region on Canada, and a good brand name, too.

D2L (formerly Desire2Learn), a learning technology leader, recently chose AWS as its strategic cloud infrastructure service provider. “By leveraging built-in AWS Cloud services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon CloudFront, Amazon Elasticsearch, and the suite of AWS analytics and security services, D2L is accelerating our innovation and global expansion in a cost-effective way to serve millions of learners,” said Nick Oddson, CTO of D2L. “Serving our customers from AWS locations in the U.S., Europe, Asia, and now Canada, learners everywhere can have an exceptional learning experience on Brightspace, our award-winning LMS. With AWS’s reliability, security, and availability, D2L will continue to provide our high level of service and a global, end-to-end security approach, now on one trusted infrastructure,” said Oddson.

MyPOV – Next category – a global ISV in data, already in multiple regions, eager to get into another won.
 
Sequence Bio is a data-driven biotechnology company in Newfoundland and Labrador. "Sequence Bio hopes to obtain approval to embark on a 100,000 person genome sequencing project in Newfoundland and Labrador that deals with sensitive genomic and health information - having a new AWS Region allows us to build and deploy our platform and keep data 100 percent in Canada," said Dan Brake, Director of Technology Development, Sequence Bio.

MyPOV – Next category- healthcare. Very tricky as Canada has difficult data residency laws (more below) and it is likely a vendor like Sequence Bio can only more to the cloud with a local cloud provider to satisfy healthcare data privacy laws.
 
Postmedia is one of the largest news media companies in Canada with more than 200 brands across multiple print, online, and mobile platforms. “As one of the earliest adopters of cloud computing in Canada, we have utilized AWS for years – and it has delivered on the promise of a powerful, cost-effective, flexible and innovative cloud offering for us,” said Thomas Jankowski, EVP and Chief Digital Officer, Postmedia. “We are excited that AWS is bringing even more capabilities to market in Canada, just in time for our B2B platform build out of the Postmedia Innovation Outpost at Communitech (Waterloo, ON).”

MyPOV – Next category – media and entertainment, an existing AWS customer, happy to bring things home potentially and do more with AWS in Canada.

Investing in Canada’s Cloud Future

The AWS Partner Network (APN) includes tens of thousands of independent software vendors (ISVs) and systems integrators (SIs) around the world, with APN Partner participation in Canada growing significantly over the past 12 months. APN Partners build innovative solutions and services on the AWS Cloud and the APN helps by providing those partners with business, technical, marketing, and go-to-market (GTM) support. APN SIs such as Accenture, Deloitte, Scalar Decisions, TriNimbus, Slalom Consulting, iTMethods, and Softchoice are helping enterprise and public sector customers migrate to AWS, deploy mission-critical applications on AWS, and provide a full range of monitoring, automation, and management services for customers' AWS environments. AWS ISVs in Canada including Salesforce.com, NuData Security, Acquia, Silanis, OpenText, Splunk, Adobe, and NthGen Software will be able to serve their Canadian customers from the AWS Canada (Central) Region. Customers can easily find, trial, deploy, and buy software solutions for the AWS Cloud on the AWS Marketplace.

MyPOV – Partners has been the latest push on the go to market side for AWS… no surprise it is mentioned here – and adds to the importance of the customer list above. And large partners are ready as well.

AWS offers a full range of training and certification programs to help Canadian professionals who are interested in the latest cloud computing technologies, best practices, and architectures, advance their technical skills. Additionally, the AWS Educate program promotes cloud learning in the classroom and has been adopted by more than 500 institutions worldwide. The program helps to provide an academic gateway for the next generation of IT and cloud professionals. The AWS Activate program provides Canadian-based startups with the resources they need to quickly get started on AWS and scale their businesses. AWS has teamed with accelerators, incubators, Seed/VC Funds, and startup-enabling organizations such as FounderFuel, Real Ventures, the Business Development Bank of Canada, iNovia Capital, OMERS Ventures, and others that provide a range of services including training, AWS credits, capital, in-person technical support, and other benefits.

MyPOV – Good to see the AWS education tools available in Canada, too, right from the get go.

 

Overall MyPOV

The land grab for cloud is on and AWS is present in Canada now. That is behind Microsoft and IBM, but before Google. But you don’t always have to be first to go big, and in the announcement AWS has certainly gone big. 12 months ago, e.g. Salesforce was not a partner yet, Workday just announced its partnership and equally picked Canada as its first AWS location. So, we ironically see that the approx. 35M+ Canadians had to wait till 2016 to get an AWS region – sitting on the same continental plate with the US made it easier for providers to serve Canada from the US first.

The other key driver is not just the economic size of Canada, but its relatively complex data privacy laws (PIPEDA), that are not only federal, but can happen at state and vertical level, too. Legislation for healthcare, banks and other highly regulated industries is already complex and will only get more complex for the near future. Opening a local AWS region is to a certain point an overdue move. But then, Canadians are the largest group of people worldwide not to have their own international country access code. The downside of sitting close to the US geographically...

Overall an important day for Canadian enterprise. No more hiding behind data privacy (as we have personally heard in e.g. the Healthcare vertical) for not considering the public cloud, on this case AWS. So, congrats to AWS and time to learn that now AWS has data centRes in Canada, even more specifically deux centres de donnes (ups, US keyboard limits me from putting the accent on…) en Montreal. If that isn’t something, ey?!
 
----------------
Credit to my colleague Alan Lepofsky (his blog is here) on helping with the Canadian localization, much appreciated. 
 
Tech Optimization amazon Chief Information Officer

How to be "Social User" on Twitter

How to be "Social User" on Twitter

A few weeks ago I blogged about how the behaviour on follower dynamics can be used to categorize users on Twitter, in Newbies, Spammers, Hoarders and Social Users... you can find the post here.
 
 
Many people have asked me how you can become or stay a Social User on Twitter without loosing manageability of the Home feed. Happy to help, and instead of explaining a few more times - it is time to write a blog post...
 
The 'trick' to manage over 20k followers is ... Twitter's List tool. Lists allow you to group Twitter users, which you don't even have to follow, in a list. Users can decided if they want to make their list public or keep it private. For me I decided to keep them private (you will see later) - others are of great value to be public (e.g. thanks for SAP CDO Jonathan Becher to maintain a list of all SAP employees on Twitter (see here).
 
For me the List is a private tool to keep topics and Twitter users separate from each other, and to stay on top of the tweets of the Twitter users I really want to see the tweets from. I regularly review my Lists in regards of keeping them lean in terms of tweets collected in them - but which users I put on which list is my personal and private decision. Other Twitter users may see that differently. 
 
So what Twitter Lists do I maintain?
  • ReadFirst - This is practically my Home Feed replacement. It is about 500 Twitter users whose tweets I care about. I can't check it all in its entirety - but check it multiple times a day.
  • Future of Work / NextGen Apps - Well you can guess what these lists are about - all the key people by research area. Many Twitter Users are double listed between ReadFirst and these - so I can look at lists by topic.
  • Vendors - Pretty much Twitter user from a vendor is in here... the List has pretty much lost value as it is in multiple 1000s - but I have a dream for it... see below. Just need Twitter to build it.
  • Media - These are journalists whose publications I don't want to miss, many of them I work with on understanding technology events and developments.
  • PR Pros - The 'dark' side of the analyst role, but an important role to get the word out.
  • News in different categories - E.g. when I want to see what is going on in Technology, general news, in Germany and Italy. Instead of having to scroll back in a combined List of all news to catch the early AM European publications - I keep them separate.
  • Beach Volleyball - For fun, remember you can Twitter users on lists and don't have to follow them...
What's the problem with the approach of using Lists?
  • Habit Change - Probably the hardest, I started out with Lists right away - mostly out of curiosity - but once I had a few hundred followers, that was my tool of choice.
  • Horrible List Support in Twitter - Twitter has many areas that have massive room for improvement - e.g. consistent UIs across platforms. But lists are particularly bad. Not even alphabetically sorted on some devices (but newest on top), on mobile devices you can't assign two lists in one run etc. - and more that will be another blog post.
  • Maintenance - You have to go back and maintain the list... a Twitter user may have gone passive, change topic, may not be worth your time. No need to unfollow - just take the user off the list - or move to another one...
Now I have a complete wish list of new List features... if anyone at Twitter is reading this...
 

MyPOV

 
Twitter is a null-sum game in regards of follow / followers. With Twitter imposing gates for further usage (a user cannot follow more people until the user's followers have caught up) - the Twitter Universe gets unbalanced by the 'Hoarders', the 'Spammers' make money from balancing the whole thing a bit. But for me it is simple: If a user is social (that is a user who tweets), has a profile picture and some sort of byline (sorry I don't follow eggs, it shows a lack of interest in the medium), is not a spammer, does not tweet offensive content and tweets in language I understand (apologies to all Arabic, Chinese and other followers) - I will follow you back. Even when it is puppy pictures. They just don't make it to my ReadFirst List. But they are so cute... 
 
What is your approach on Twitter? Look forward to hear from you... 
Future of Work Sales Marketing X Chief People Officer

Mapping the Internet – 1973 to Now

Mapping the Internet – 1973 to Now

1
Believe it or not, there was a time that the Internet was knowable.

There were defined limits. Connections. Points of reference.

When going through some of his father’s papers, David Newbury, lead developer with Carnegie Museum of Art, found a map of the Internet from 1973. Back then, it wasn’t even called “the internet” (with or without a capital “I”).

Fast forward forty-odd years and the online landscape has changed dramatically.

internet now

In this more recent map, you can see that the connections, sites and locations are wildly different. Now powered by data from Alexa, this map of the internet shows the vast majority of websites from the no 1 ranked site, Google, through to sites that barely rank a mention. But even this massive map doesn’t include all sites. Just a selection.
And that’s the most amazing aspect of all.

There’s more to the web than we know or can see. It’s like the future. We only understand it moment by moment, experience by experience.

Connected Enterprise 2016 - Mixed Reality And The Future Ahead

Connected Enterprise 2016 - Mixed Reality And The Future Ahead

Augmented reality and virtual reality are blending as analog and digital converge. Silicon Valley icon, Robert Scoble explains how technology will impact our view of reality in the near future. 

EIR, Upload VR and Silicon Valley Icon: Robert Scoble

Data to Decisions Next-Generation Customer Experience Chief Customer Officer On <iframe src="https://player.vimeo.com/video/194894194?badge=0&autopause=0&player_id=0" width="1920" height="1080" frameborder="0" title="Closing Keynote - Mixed Reality And The Future Ahead" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

Connected Enterprise 2016 - Silicon Valley Tech Panel

Connected Enterprise 2016 - Silicon Valley Tech Panel

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Silicon valley tech companies adopt new technologies earlier and are wiling to fail fast and learn faster. Learn how these Silicon Valley organizations accelerate change. Panelists explain what works and what doesn't for these early adopter companies. 

Moderator: Chris Kanaracus
CIO at Docusign: Eric Johnson
CIO at Box: Paul Chapman
VP of Global IS & Business Enablement at Yahoo: Ben Haines
CIO at Monster: Amir Shafi

Tech Optimization Chief Information Officer On <iframe src="https://player.vimeo.com/video/194894151?badge=0&autopause=0&player_id=0" width="1920" height="1080" frameborder="0" title="Executive Exchange - Silicon Valley Tech Panel" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

Connected Enterprise 2016 - The Next Gen CIO Exchange

Connected Enterprise 2016 - The Next Gen CIO Exchange

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The CIO role continues to evolve. From low code to no code platforms, digital transformation, cloud, AI, outsourcing, and agile development, the pace of change in the IT world remains fast and fierce. Hear how these next generation CIOs bring cost optimization and innovation into their organizations while driving lasting change.

Moderator: R "Ray" Wang
President, Member Technology at Sears Holdings Corporation: Dennis Moore
Former CIO at Novartis: Mary LeBlanc
CIO at Clorox: Manjit Singh

Tech Optimization Chief Information Officer On <iframe src="https://player.vimeo.com/video/194893839?badge=0&autopause=0&player_id=0" width="1920" height="1080" frameborder="0" title="Executive Exchange - The Next Gen CIO Exchange" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

Connected Enterprise 2016 - CXO Career Panel

Connected Enterprise 2016 - CXO Career Panel

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Senior executives as they share their experiences on how they grew their careers and what's required for success today and tomorrow.

Moderator: Andy Mulholland
CIO at City of Palo Alto: Dr. Jonathan Reichental
Senior VP and Chief Innovation Officer at Cambia Health Solutions: Mohan Nair
CEO at SEA Media: Sara Moore

Future of Work Chief People Officer On <iframe src="https://player.vimeo.com/video/194893808?badge=0&autopause=0&player_id=0" width="1920" height="1080" frameborder="0" title="Executive Exchange - CXO Career Panel" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

Connected Enterprise 2016 - Humanizing Digital

Connected Enterprise 2016 - Humanizing Digital

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The digital world often seems cold and harsh. What can be done to humanize digital and promote inclusion despite the digital divide ahead?

Moderator: Holger Mueller
CHRO at Summa Technologies: Mark Coy
Director at Sparks and Honey: Annalie Killian
CIO at Constance Hotels and Resorts: Roshan Koonja

Future of Work Next-Generation Customer Experience Chief Information Officer On <iframe src="https://player.vimeo.com/video/194893760?badge=0&autopause=0&player_id=0" width="1920" height="1080" frameborder="0" title="Executive Exchange - Humanizing Digital" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

Connected Enterprise 2016 - Today's Digital Marketer

Connected Enterprise 2016 - Today's Digital Marketer

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Marketing has changed. As the head marketing role evolves, Constellation identifies four archetypes of the modern CMO. By assessing marketing strategy versus marketing execution and audience development versus audience acquisition, four distinct personas emerge:

Brand marketers focus on share of influence.
Demand gen marketers focus on conversion rate optimization and click-thru-rates
Community marketers focus on active member engagement
Internal communication marketers focus on employee satisfaction and engagement

Learn how these seasoned marketing leaders navigate the four personas evolve as marketing goes digital

Moderator: Cindy Zhou
Managing Director at American Cancer Society: Tom Willner
GVP US Marketing at Fisher Investments: Michelle Killebrew
CMO at Persistent: Sunder Sarangan

On <iframe src="https://player.vimeo.com/video/194893701?badge=0&autopause=0&player_id=0" width="1920" height="1080" frameborder="0" title="Executive Exchange - Today&#039;s Digital Marketer" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>