Results

Insight News
November 03, 2025

Clorox ERP implementation hangover dings fiscal Q1

Data to Decisions
Clorox still has an ERP implementation hangover as the company reported a 19% decline in sales quot;primarily driven by lower shipments related to the ERP transition.quot; ...
Larry Dignan
ConstellationTV
November 03, 2025

AI in the Boardroom: Redefining Consulting, Talent & Trust

Future of Work
quot;All business is personalquot; — Jay Laabs, CEO Founder of Spaulding Ridge, shares how deep client relationships, trust, and strategic upskilling are driving AI-powered t...
Liz Miller
ConstellationTV
October 31, 2025

How DocuSign Uses AI to Drive Customer-Centric Transformation

Data to Decisions
Esteban Kolsky interviews Marc LeCours, Global Customer Services leader at DocuSign, about the company’s impressive journey from single-product e-signature startup to a $3B leader ...
Esteban Kolsky
Insight News
October 30, 2025

Apple's annual services revenue tops $109 billion

Next-Generation Customer Experience
Apple's fourth quarter results were mixed, but services revenue topped the $100 billion in annual revenue. The results were better-than-expected. ...
Larry Dignan
October 27, 2025

Future of Staffing: How Siemens Leverages AI and Certinia

Data to Decisions
Kurt Kuelz shares how Siemens is transforming global workforce management by leveraging AI-powered solutions from Certinia—driving strategic staffing, improving employee satisfacti...
R "Ray" Wang
Insight News
October 27, 2025

Qualcomm outlines AI accelerators, eyes inferencing

Data to Decisions
Qualcomm is entering the AI accelerator market with a focus on inferencing in a move that will give enterprises more options beyond Nvidia, AMD and custom hyperscale cloud processo...
Larry Dignan
Insight News
October 26, 2025

CCE 2025: AI agents: Dreams, reality and what's next

Data to Decisions
Enterprises chasing agentic AI are likely to run into a reality check, but there's considerable upside ahead if they can navigate the moving parts. At Constellation Research's Conn...
Larry Dignan
Insight News
October 23, 2025

CCE 2025: What the CxOs are saying about CX, AI, process

Data to Decisions
Agentic AI will alter processes, customer experience flows and enterprise structures.Those are some of the conclusions from the buy side. Here are some of the takeaways from CxOs s...
Larry Dignan
Analyst Blog
October 22, 2025

AI, SaaS, and Data Strategies | CCE 2025 Day 1 Recap

Digital Safety, Privacy & Cybersecurity
lt;pgt;lt;span style=quot;line-height:normalquot;gt;In a live analysis after CCE day one, Constellation analysts addressed the skepticism, fatigue, and genuine uncertainty that man...
Holger Mueller
Larry Dignan
Liz Miller
Michael Ni
Martin Schneider
Subscribe to Tech Optimization