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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Editor in Chief Larry Dignan doesn't just report on trends; he defines them. From the future of Agentic AI to the ROI of humanoid robots, get the perspective others miss.
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Recent Insight News

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Insights News
October 22, 2026

Open models gain traction in enterprises, tech CEOs say

Data to Decisions
Technology leaders from IBM, SAP and Meta all said that usage of open models internally and among customers is gaining momentum. The comments are just the latest indicator that fro...
Larry Dignan
Insights News
October 21, 2026

Meta optimistic about Muse, Meta Enterprise Platform returns

Next-Generation Customer Experience
Meta said it will continue to invest heavily in AI infrastructure, but can't predict how efforts like Muse, Muse Wonder and Meta Enterprise Platform will juice growth beyond its co...
Larry Dignan
Insights News
October 21, 2026

SAP posts strong Q3 on cloud growth

Data to Decisions
SAP posted third quarter revenue growth of 13%, cloud revenue growth of 26% and crossed the €10 billion quarterly revenue mark for the first time. ...
Larry Dignan
Insights News
October 21, 2026

Microsoft launches Contact Center Intelligence in public preview

Next-Generation Customer Experience
Microsoft launched Microsoft Contact Center Intelligence in public preview in a move that keeps existing systems in place, but adds an agentic AI layer that can add context to cust...
Larry Dignan
Insights News
October 20, 2026

Security at machine speed has its growing pains

Digital Safety, Privacy & Cybersecurity
CTO of the Department of the Navy Justin Fanelli, Vice Admiral (Ret.) Timothy James White, Chief of Texas Cyber Command, and Jamie Wolff, CIO of the National Nuclear Administration...
Larry Dignan