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In a new series Richard Napier writes and speaks about including social media into past versions of Oracle Siebel
Analyst Blog
Alan Lepofsky demonstrates how to get started developing on Salesforce.
Video
Premium Research
New Class of Software Promises to Create Better Apps and Reduce Maintenance
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This report describes an emerging class of software that promises to disrupt the marketplace for organizations trying to manage and integrate the increasingly wide array of mobile devices brought to the workplace by employees. It also describes some of the unintended benefits this new class of software brings to organizations seeking to improve end user experiences.
Most supply chain planning (SCP) systems today are not social. Rather, they are oriented around the job of an individual planner, who works with user interface that strongly resembles an Excel spreadsheet. This post outlines a new and emerging paradigm for embedding collaboration and light gamification into supply chain planning systems.
Analyst Blog
Jim Moran, who sold his company edocs to Siebel Systems in 2005 , has joined North Bridge Growth Equity as General Partner
Analyst Blog
The clear question is who of these five vendors is best placed to turnaround the business. Of course all want to, need to and will do everything to transform. As anyone who has faced it knows, massive business transformation is difficult to do in public or private. It takes massive amounts of executive bandwidth, patience which is not always available and a lot of pressure on employee morale as jobs are cut and benefits pruned.
Analyst Blog
A couple of weeks ago, I caught up with Ash Donaldson, caffeine aficionado and behavioural design guru. We got talking about mobile app design and human behaviour and within seconds, my head was swimming. He was connecting dots that once swirled around my head like stars in the night sky. With a few quick examples, he explained how – through design – we can predict someone’s decisions.
And if you are interested in understanding how this might work in practice, take a look at Ash’s webinar on Slideshare. It’s 10 minutes that may just change the way you plan your marketing.
Analyst Blog
New products from Amazon Web Services, aMind Solutions, and Salesforce.com promise to Help Create Better Apps and Reduce Burden of Integration and Device Maintenance by Creating New Inclusion Layers
Press Release
[December 6, 2013 2:30p.m. PT / 5:30p.m. ET] Make better business decisions. Join Constellation Research as we distill the information you really need to know about Salesforce1. Can't make it? This webinar will be recorded. Register for the webinar to receive recording information.
Analyst Blog
How cultivating a corporate culture focused on design thinking and CoIT is transforming Infor inside & out. Filmed at CCE2013.
Video
[News Analysis] Two major cloud players announce general availability (GA) or a new release of their respective cloud platforms. So HP announced version 13.5 of it's public cloud and Google announced the GA of Google Compute Engine (GCE). I break down the trends, dish out advice to customers and competitors, and provide an analysis of this development's impact on the market.
Analyst Blog
[Video] I test out the new Salesforce platform and discover is that it only takes a minute to be up and running and developing your first application.
Analyst Blog
Quarks
Despite Workday's Hard Won Success, Customers and Prospects Should Still Ask the Tough Questions
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In this Trends Quark, Constellation makes a point to provide an objective evaluation of Workday’s technology and strategies using the same risk factor analysis criteria employed in client vendor selection evaluations. Consequently, Constellation sees six areas on which buyers and existing customers should keep watch.
Premium Research
Market Leaders and Fast Followers See Real ROI with Mobile InitiativesDownload the report snapshotRecent results from Constellation IndexTM, Constellation’s proprietary data product, identify where mobility has made massive impacts on measurable metrics. The results revealed the rate of adoption for the 42 business process metrics and real ROI results for early adopters, sliced by size of organization, industry, department and business process.
Read event reports and analyses authored by Constellation analysts. It's almost better than being there in person.
Analyst Blog
Vibe Data Stream [Vibe] and Virtual Data Machine [VDM] combine at the center of Informatica’s Internet of Things strategy. Primarily for Machine-to-Machine [M2M] data, and by connecting through Power Center, ultimately leading to Machine-to-Human [M2H] Data. The goal is to have VDMs residing in mobile devices and sensor packages, but for now VDMs are mostly for Data and Operations Centers.
Analyst Blog
[Event Report] At this year’s Dreamworld Saleforce.com Chairman Marc Benioff announced a new and potentially disruptive technology from a podium set in the center of the Moscone South convention center. His audience consisted of such notables’ as actor Sean Penn, model and...
Analyst Blog
Marc Benioff's introduction of Salesforce1 left many of his audience of 134,892 puzzled. It is not a platform, not a strategy, not a mobile interface, not a combination of existing products. Can you explain Salesforce1 by explaining what it is not?
Analyst Blog
Premium Research
Six Representative Customers in Recent Oracle Fusion HCM ImplementationsDownload the report snapshot
[Best Practices]At Oracle OpenWorld 2013, Constellation interviewed a dozen Oracle customers who have implemented Oracle Fusion HCM. Based on those interviews, customer inquiries and conversations with implementation partners, Constellation believes it's important to not only move to the cloud, but also consider Fusion HCM when functionality, usability/mobility, integration and flexible deployment matter.
IBM Acquires Fiberlink (MaaS 360) For Mobile Management And Security
On November 13th, Blue Bell, PA based Fiberlink Communications signed a definitive agreement to be acquired by Armonk, NY based IBM for an undisclosed sum. FiberLink has over 3500 clients in key verticals such as financial, retail, public sector, education, and healthcare. IBM expects to close the acquisition at year’s end. The deal is significant to customers because:...
Analyst Blog
Time-to-market, more flexible support for business strategies by IT, and faster response time to competitive conditions are combining to accelerate cloud computing adoption today.
Of the enterprises I’ve spoken with over the last several months including several Fortune 500 corporations to small businesses just beginning to evaluate cloud-based CRM and manufacturing systems, one message resonates from all of them: they need enterprise applications that keep pace with how fast they want to move on new business strategies. The latest round of cloud computing forecasts reflect the urgency enterprises have of making IT a foundation for strategic business growth.
The following is a summary of the latest cloud computing forecasts and market estimates:
Analyst Blog
Commerce Server Finds Its Logical Home
On Wednesday November 20th, 2013, Copenhagen, Denmark based Sitecore acquired Ottawa, Canada based commerceserver.net for an undisclosed price. Originally known as the Microsoft Siteserver and Commerce Server 2000, the product was orphaned by Microsoft, then sold to Ascentium, the key development partner. Adding to the lore, Ascentium changed their name to Smith in the Fall of 2012.
Sitecore’s acquisition continues a consolidation trend in the Matrix Commerce market where vendors are aggregating technologies to support a buyer centric approach to customer experience. Constellation believes customers should pay attention because Sitecore: ...
Analyst Blog
[Event Report: Key Takeaways] So the 2013 edition of Dreamforce is over and it's time to look at the key takeaways from this 5 day mega event. Needless to say that everything Dreamforce is BIG - attendees numbers, space used, concerts held, bands playing, prizes (1 M$!) etc - which makes Dreamforce the dream event for any CMO. I am sure any marketing professional not working at Salesforce would wish they could spend similar on their customer event. And Salesforce is under pressure to keep outdoing itself - as the hype is a substantial ingredient with Dreamforce.
Analyst Blog
At its DREAMFORCE 2013 event Salesforce introduced Salesforce 1 Service Cloud, which is powered by the Salesforce 1 Platform. The Salesforce 1 platform provides open API’s for developers or ISVs to incorporate service notification into products and applications. With this cloud based offering, problem notification is embedded into the application itself and connects products directly to service support. Service becomes proactive and provides the customer with an entirely new experience of being notified when a product needs service. When the product notifies the service organization it needs repair, customers avoid having to make a service call or wait for a device to break, thus enabling them to enjoy uninterrupted use of a product.
Analyst Blog