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Constellation's 2014 Outlook on Dominating Digital Business Disruption
Premium Research
February 07, 2014
Making Sense of the Digital Business Disruption Trends Through the Lens of a Futurist Framework hbspt.cta.load(341263, 'cb168ebe-5030-49fa-b0a8-d165d034e238'); Watch the webinar Constellation approaches 2014 with a comprehensive point of view. This report examines the political, economic, societal, technological, environmental, and legislative (PESTEL) macro trends that will affect digital business disruption and serve as the basis for Constellation's research foundation across seven business themes.
Meet the Constellation Orbits Influencers - Richie Etwaru and Chris Morace
The Constellation Orbits influencer network extends the reach of Constellation's coverage area to the bleeding edge of digital disruption, and establishes Constellation Research as the authoritative source for analysis of the latest developments in disruptive technology. This is the second installment of our "Meet the Constellation Orbits Influencers" series. Today I'll introduce you to two more of our Orbits thought leaders: Richie Etwaru and Chris Morace.
February 07, 2014
Analyst Blog
Quips: What the Google Motorola & Lenovo Deal Is Really About
Google Enters China Via Lenovo While Counter Balancing Samsung On January 29th, 2014, Mountain View based Google announced it would sell it’s Motorola Mobility unit to Chinese based Lenovo for $2.91 in cash and stock. The deal cuts across many spectrum including mobile OS, computing wars, and search. Here’s 12 talking points:
February 07, 2014
Analyst Blog
Reduce Support Costs With A Customer Community: Increase Agent Efficiency (Final part)
Community-Based Support Compliments the Contact CenterCommunity-based, social support doesn’t have to exist in a bubble—it’s a great way to complement and complete agent-based support strategies. Let’s say, for example, that your software product is acting a little buggy when it’s used with a certain operating system.
February 06, 2014
Analyst Blog
Meet the Constellation Orbits Influencers - Dr. Janice Presser and Dr. Terri Griffith
Yesterday we launched the Constellation Orbits influencer network. Constellation Orbits extends our coverage of digital disruption, and establishes Constellation Research as the authoritative source for analysis of the latest developments in disruptive technology. Today I'll introduce you to two of these Constellation Orbits thought leaders: Dr. Janice Presser and Dr. Terri Griffith.
February 06, 2014
Analyst Blog
Review: Scaling Up Excellence by Sutton & Rao
I often reference Bob Sutton’s work here and in class, and Huggy Rao’s work on enthusiast organizations and innovation is a classic. When I heard that their book, Scaling Up Excellence: Getting to More Without Settling for Less, was due out I was thrilled, and rightly so. It’s wonderful. Sutton and Rao offer a comprehensive guide to management in a package of enticing stories, subtly supported by references to high-end research. Their personal history in the Silicon Valley and their global access to interesting organizations provides the backdrop.
February 06, 2014
Analyst Blog
WeatherTech Ad in Super Bowl 48 Tells Americans More About Redefining Work than Just Jobs
Combining the message from the WeatherTech Ad above, and thinking about what is means to have 10 Million freelancers ready to work converges on a notion suggesting there is more going on with what it means to work in America than just having more jobs. Over the last decade, we have seen a redefinition of work itself.
February 06, 2014
Analyst Blog
Facebook Lookback Provides A Personal Touch To Social Networking
A few years ago I started to get frustrated with the way the market (vendors, press, analysts) was focusing primarily on how "social" could help teams and communities. While of course there are great benefits to this, I believe it leaves out the most important target, the individual. That's why I started my "Don't forget the ME in social MEdia" campaign. 
February 06, 2014
Analyst Blog
IT is in the Experience Business
MDM is dead and it’s been dead for a long time. It no longer makes sense as a product and businesses have begun to finally realize it and not buy into the hype. The fact that it has become the household name for the technology to manage mobile is just sad. The good news, at least if you like acronyms, is it’s now been replaced with a new acronym, EMM or Enterprise Mobility Management. It’s much simpler to talk about EMM than it is to say you’ve moved from MDM (Mobile Device Management) to MAM (Mobile Application Management). Let’s not leave out the other acronyms that have a place in this alphabet soup of technologies that companies are trying to sell you. MCM, MIM, TEM, DRM, IRM, if it has three letters in it, chances are someone has included it in this unending black hole called EMM.
February 06, 2014
Analyst Blog
Think Big, Act Big – Exploring the Future of Work
The cloud revolution has been in full swing for several years now. But there are still plenty of disbelievers out there. 
February 06, 2014
Analyst Blog
Going into Orbit with Constellation Research
I’ve known Ray Wang for quite while and he has always been an inspiration. It was no surprise to me when he founded his own research company, Constellation, to provide insight into the technology disruption that was crashing into businesses on a daily basis. Larger analyst firms typically exploit the fact that their customers are sloooooooow and they can provide predictions using a rear view mirror, but he recognized that there was a real need for guidance by early adopters and fast followers who hoped to make the most of the opportunities and avoid the rocks. So, with that mission he assembled some of the smartest people in the industry and continues to provide the best insights into the future of work. Knowing that, you can imagine what a tremendous honor it is to be included in Constellation Research’s disruptive technology influencer network, Constellation Orbits.
February 05, 2014
Analyst Blog
Rahul Sachdev Named CEO of Get Satisfaction
Siebel veteran Rahul Sachdev has been named new chief executive officer and president of Get Satisfaction. Sachdev succeeds Siebel alumni Wendy Lea, who will join Get Satisfaction’s board of directors as executive chairman. At Siebel Systems Sachdev was General Manager, Communications, Media & Energy, and Lea was Vice President of eBusiness Consulting. Most recently, Sachdev served as the head of content sharing and workplace engagement products at LinkedIn. Previously, Sachdev was vice president of product and marketing at Intelliden, a software start-up acquired by IBM in 2010.
February 05, 2014
Analyst Blog
Roundup Of Free Cloud Computing Online Courses
One of the best ways to capitalize on cloud computing’s growth from a career standpoint is to constantly be learning and gaining new knowledge. Being able to apply the technological aspects of cloud computing to business problems quickly, combined with constantly developing expertise on how to manage legacy systems and cloud platforms is a very valuable, marketable skill. […]
February 05, 2014
Analyst Blog
Jessica Liu Named President of Spear Group
Siebel veteran Jessica Liu has been named by Sparus Holdings to be president of its Spear Group subsidiary. At Siebel Systems Liu was a director of marketing.
February 05, 2014
Analyst Blog
Introducing Constellation Orbits
I'm happy to announce the launch of Constellation Orbits, Constellation's influencer network comprised of twenty influential thought leaders across the spectrum of disruptive technology.Constellation Orbits expands Constellation’s coverage areas, and establishes the Constellation Blog as the enterprise’s most comprehensive source for analysis of the latest developments in disruptive technology. Read analyses from our Constellation Orbits thought leaders right here on the Constellation Blog.
February 05, 2014
Analyst Blog
Constellation Research Launches Constellation Orbits, Establishes Authoritative Source for Analysis of Disruptive Technology
Constellation Orbits influencer program comprised of twenty thought leaders dedicated to analysis of digital disruption in business models, society, and technologyEstablishes the Constellation blog as the enterprise’s most comprehensive source for analysis of the latest developments in disruptive technology
February 05, 2014
Press Release
Let the Fireworks Begin: Blogging for Constellation Orbits
Constellation Orbits, Constellation Research's technology influencer network, has asked me to join them and I happily agreed. My regular posts will now also appear on the Constellation Blog, letting us leverage our conversations about people, technology, and organizational practice. I'll still have the chance to freelance for the Harvard Business Review blog, and Women 2.0, but the Constellation Blog is a great place to tap into the CIO's and other technology gurus in their orbit.
February 04, 2014
Analyst Blog
IBM Mail Next - Your New Personal Interaction Manager
[Product Review] Last week at IBM's annual conference IBM Connect they announced a new project code-named IBM Mail Next. IBM showed their vision of a new way for people to interact with their email, tasks and social networks. I, personally, did not find the current designs to be radical enough. Here’s my reasoning: given a blank slate, would this be what a startup or design agency would come up with? I don’t think so.
February 04, 2014
Analyst Blog
How Time Warner Cable Uses aMind to Modernize and Mobilize Its Siebel Investment
Case Study
February 03, 2014
Inclusion Layer Technology Employed to Overcome Legacy Billing System and Improve CompetitivenessDownload the report snapshotCase study examines how Time Warner Cable uses aMind Solutions to overcome the limitations of a legacy billing system and boost competitiveness.
Is Salesforce / Siebel a Classic Disruption Case?
In response to Bruce Cleveland's article Lessons from the Death of a Tech Goliath, industry watcher and Host Analytics CEO Dave Kellogg poses a series of questions about Siebel, Salesforce, and the very nature of disruption itself.
February 03, 2014
Analyst Blog
My Top 10 Tweets From January 2014
My top 10 tweets from Jan 2014. I believe personal analytics such as this can help people know which topics they should spend more time working on (are popular with your audience) and which don't resonate as well. Of course, a single snapshot does not provide all the details you need, but each data point helps.
February 01, 2014
Analyst Blog
The Pathway to Digital Business amid Consumerization of Tech
Quarks
January 31, 2014
Why Tension Between Line of Business and IT Will Lead to a New Enterprise Platform Download the Quark snapshot This Trends Quark demonstrates that the enterprise needs to be actively innovating through small pilot projects driven by line-of-business managers. These activities will require alignment and integration with existing Enterprise IT processes.
Chuck Johnston Joins Exigen as CMO
Siebel veteran Chuck Johnston has joined Exigen Insurance Solutions (EIS) as the Chief Marketing Officer.
January 31, 2014
Analyst Blog
IBM makes Connections - introduces the Talent Suite at IBMconnect 2014
[Event Report & Takeaways] Earlier this week IBM kicked off their yearly Connect conference in Orlando. Think of Connect as the conference for all things formerly Lotus, collaboration, customer and employee experience - and everything around the Kenexa products.
January 29, 2014
Analyst Blog

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