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Employees, customers, and a path to “the new normal” top the list of C-suite executive concerns. Here are a few pointers from Constellation’s Post-Pandemic Playbook.
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A Modern HCM Platform Lets Nonprofit Focus on Its Purpose: Helping People with Disabilities
Today it became official, Arvin Krishna succeeds Ginny Rometty as CEO at IBM. A technology company that has only had 10 CEOs since 1911, starting as Computing Tabulating Recording Company (CTR) in Endicott, NY.
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Understand The Key Priorities In A Post Pandemic Response
Over the past three weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO's about what to consider in the business and technology response to the coronavirus and Covid-19 fall out.
Analyst Blog
Navigating Digital Transformation, Process Optimization, and Cloud Strategy | DisrupTV Ep. 184
In Episode 184 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage in a compelling conversation with three distinguished leaders:
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MicroStrategy Delivers Analytics in Context by Embedding Within Applications, Websites and Devices
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Why Every Enterprise Will Design for Self-Driving, Self-Learning, Self-Healing Sentience
Domo was handed a rough hand. First, make the decision to cancel the live Domopalooza scheduled for the week of March 16. Second, figure out how to turn a massive live experience into a virtual event. Third, just before go-time, deal with a 5.7 magnitude earthquake rattling everyone’s nerves at 7 am followed by aftershocks throughout the day.
Analyst Blog
What’s going on when people spill their guts on social media sites? Or on the other hand, when they loudly reject the public health advice of their own governments?
It’s risky to generalise but I tend to agree that there are stereotypical differences across the world in how the public rations out their precious trust to governments versus businesses.
Analyst Blog
Customer Loyalty, Coaching Culture & Marketing Innovation | DisrupTV Ep. 183
On DisrupTV Episode 183, hosts R “Ray” Wang (Constellation Research Founder & Principal Analyst) and Vala Afshar (Chief Digital Evangelist at Salesforce) lead a compelling discussion with four leaders at the intersection of customer engagement, marketing transformation, and leadership coaching.
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Adopt CPQ Tools to Meet Customer Needs, Grow the Top Line and Improve the Bottom Line
For the Chief Marketing Officer, the brand response to COVID-19 has been a case study in authenticity, focused on remaining true to the personality, spirit, character of their brand while keeping an eye on the real-world needs, fears, questions and concerns of their customers. Brands that have maintained open, bidirectional lines of communication and connection with customers are being repaid in loyalty and the promise of future profits, albeit delayed by the realities of a pandemic.
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Big Tech Steps Up To Support The "War" Effort
Over the past two-weeks, the tech community has sought different ways to assist with the battle against Covid-19. Efforts range from free usage of product, cash assistance, donations, and product innovations. Here's a short run down of some highlighted announcements:
Analyst Blog
Containing the pandemic is the only priority for now, but better financial and operational planning will help organizations ride out the crisis and lead the recovery.
The only thing that is important at this writing is slowing or (hopefully) stopping the spread of COVID-19. Full stop. We are going to see a lost quarter (perhaps two) where business-as-usual is concerned. That’s okay. Keeping people safe is what matters.
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Leading with Empathy, Digital Insight & Guiding Principles | DisrupTV Ep. 182
On DisrupTV Episode 182, hosts R “Ray” Wang and Vala Afshar engage with three influential thought leaders:
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Cognitive Apps Power The Future Of Autonomous Enterprises
Cognitive applications run mission-critical business systems in a continuous, self-driving, self-learning, auto-compliant, self-securing, and self-healing approach. These AI driven systems intelligently automate transactional systems and processes such as campaign to lead, order to cash, procure to pay, incident to resolution, concept to market, and hire to retire. The goal of an autonomous enterprise is to continuously automate precision decisions at scale. Why? Transactional applications have run their course.
Analyst Blog
Welcome to the incoming class at Working From Home! We hope you have enjoyed the first couple of days of orientation.
By the end of the week, this sh!t is gonna get really REAL. So, I thought I’d pass along some of the lessons I learned in my first five months swimming in the deep end.
Analyst Blog
Zendesk Relate was scheduled to take place in Miami the first week of March. Instead, it was the first Coronavirus casualty on this analyst’s jam-packed March event calendar. Credit to Zendesk management for rapidly deciding to cancel the event and quickly pivoting to a virtual analyst briefing instead. Zendesk Relater, the virtual incarnation of fun, sun, and sessions in Miami, comes later in March.
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Navigating Media Tech, Market Innovation & Digital Personality | DisrupTV Ep. 181
In DisrupTV Episode 181, hosts R “Ray” Wang and Vala Afshar are joined by three distinguished voices in media and technology:
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Inside the Win-Win Benefits of Cloud-Based Solutions for Enterprises
Get best practice tips on how to mitigate transmission, reduce risk and exposure, and keep your live event. Learn best practices and apply public health principles from the WHO, CDD, and Johns Hopkins Public Health.
Hosted by R “Ray” Wang
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Get a comprehensive overview of the more effective strategies, tools, and techniques to help workers stay productive remotely. Learn how to set up a high-quality remote work program or significantly improve an existing one. Aimed at both IT and businesses.
Hosted by Dion Hinchcliffe
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Boomi Speeds Development of Integration, Master Data Management, Workflow & API Management Features
Deadline for Submissions June 26, 2020
We are excited to announce the launch of our 10th annual SuperNova Awards. This prestigious program recognizes early adopters who demonstrate true leadership in digital business and shines a light on those teams who have overcome the odds to successfully apply emerging and disruptive technologies.
Analyst Blog