This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
Business and Technology Trends Enterprises Must Track Through 2024
The Constellation AstroChart supplies a visual guide of the trends impacting the overall business climate…
Improving the Way People Experience Your Company, Inside and Out
This report highlights the advantages of bringing together customer and employee experience, including…
How to Bridge the Gap Between Marketing, Sales and Service in a Customer-Centric World
In today’s business environment, every company, regardless of industry, faces potentially…
Apply the Account Categorization Framework to Succeed in Account-Based Strategies
An account-based strategy model needs to focus on re-establishing relationships. With a very…
Digital Transformation Efforts Yield Positive ROI
This report examines the state of digital transformation among the first movers, early adopters and fast followers that…
Second-Largest Acquisition of a SaaS Company at $8B Sets Future Course for SAP
On November 11, 2018, SAP announced it would acquire Qualtrics, giving SAP new capabilities in…
Big Data and Artificial Intelligence Demand a New Privacy Compact
The fit among big data, artificial intelligence and data privacy standards is complex and one in which a…
Nordic Bank Uses IPsoft's Cognitive Agent Amelia to Drive Digital Transformation
This case study examines SEB Bank's experience implementing IPsoft's Amelia artificial…
How Modern Sales and Marketing Professionals Can Improve Conversion-Rate Optimization
Today's modern sales and marketing executives face massive challenges when it comes to…
AI Budgets Are Modest but Rising Quickly among Early Adopters
This report examines the state of artificial intelligence (AI) investment, development and deployment as well…
Know When to Apply the Right Transformation at the Right Time
The pressure for digital transformation in the boardroom has led executives to jump into their digital journeys…
Joint Marketing and Sales Complexity Create Demand for Alliance Automation Solutions
Today’s hypercompetitive business environment challenges organizations to work across…
How Network Economies Will Dominate in an Age of AI-Driven Digital Transformation
Boardrooms and executive team members must find vehicles to jumpstart growth amid competition…
Today's Digital Customer Requires Organizations to Deliver Multichannel Engagement
Today's digitally empowered customers create a challenge for organizations to sell, market…
Massive Megatrends Looming for 2018-2022 Reflect Fears of Business Extinction
Constellation approaches the 2018-2022 timeframe with a comprehensive point of view using a…
Salesforce’s Progress in AI Analytics, Collaboration, Training, Platform, Sales and Marketing
During the first week of November 2017, Constellation analysts congregated in San…
Cindy Zhou, Holger Mueller, Alan Lepofsky, Dion Hinchcliffe, Doug Henschen
Customers’ Strategy in a Digital World Will Depend on SAP’s Licensing and Pricing Approach
This Quark report looks into the top Constellation Research customer inquiries about…
Everything You Wanted to Know About AI but Were Afraid to Ask
The rush to exponential technologies in new business models has placed artificial intelligence (AI) in the…
Updated May 2, 2018
The General Data Protection Regulation, or GDPR, was enacted in 2016 with the aim of protecting European Union (EU) citizens from privacy and data breaches…
New Data Shows AI and IoT Are Driving Digital Transformation Efforts
This report presents findings from the 2017 Digital Transformation Survey conducted by Constellation…
In early July 2017, Constellation’s analysts descended on New York City’s Javitz Center for Infor’s annual customer event, Inforum 2017. Infor attracted over 7,000 attendees, its…
R Ray Wang, Doug Henschen, Holger Mueller, Cindy Zhou
Understand Why Digital Business Necessitates a Complete Transformation of IT and Operating Models
This report defines the business model and operational structure of a…
Customer Experience (CX) software suites from technology providers aim to provide businesses with a seamless experience across marketing, sales and service, offering a single view…
SAP Cloud Platform Enables Enterprises to Build Next-Generation Applications with a Business Application’s DNA
SAP remains the leader in business applications, with a wide…