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Case Study

AWS Propels the Bundesliga Fan Experience to the Next Level

Data to Decisions
At a Glance Soccer (or football) is the most popular sport in Germany, Europe, and the planet. Deutscher Fußball-Bund (DFB) has more than 7.5 million members. The highest…
Holger Mueller
Trends

ChatGPT: Hype or the Future of Customer Experience?

Data to Decisions
Although generative artificial intelligence (AI) has been around for some time, OpenAI’s ChatGPT has captured the hearts and minds of the general population by highlighting…
Liz Miller, R Ray Wang
Offering Overview

Oracle’s Data Platform Gets an EPYC™ Boost

Data to Decisions
This report provides an overview of how the Oracle Data Platform running with Oracle Autonomous Database enables Enterprise Acceleration,  with a special focus on how Oracle’s…
Holger Mueller
Trends

2023 Trends in Incident Management

Data to Decisions
More than a year has passed since Constellation published its original “Trends in Incident Management” report. However, most enterprises still are not set up to handle IT-related…
Andy Thurai
Offering Overview

IBM Cloud Satellite Powers Workload Freedom and More

Data to Decisions
This report provides an overview of how IBM Cloud Satellite has evolved to become a full-fledged next-generation computing platform. The IBM Satellite platform provides what…
Holger Mueller
Offering Overview

Workday Gets Serious About EAP

Data to Decisions
This report provides an overview of Workday’s enterprise application platform (EAP) capabilities, which enable Workday customers to extend and integrate Workday applications…
Holger Mueller
Offering Overview

Workday Gets More ‘Tough’ Stuff Into Its HCM Suite

Data to Decisions
This report provides an overview of Workday Human Capital Management and analyzes its ability to satisfy enterprises’ demands to power their people operations with an…
Holger Mueller
Premium Research

Hybrid Work in 2023

Data to Decisions
Introduction Without question, the work environment became more challenging in 2022. Hybrid work—the orchestration of work between in-office and work-from-home environments—has…
Holger Mueller
Open Research

EnterpriseWeb Fuels Enterprise Acceleration

Data to Decisions
Introduction EnterpriseWeb offers a next-generation computing platform, allowing enterprises to run and operate next-generation applications across multiple cloud and on…
Holger Mueller
Open Research

IBM Enables Enterprise Acceleration With Higher AI Velocity

Data to Decisions
Introduction IBM has offered successful artificial intelligence (AI) products for more than a decade. Now it has begun sharing these offerings with interested developers and…
Holger Mueller
Best Practices

A CIO's Guide to Observability

Data to Decisions
The onset of the COVID-19 pandemic forced businesses to move online faster than they desired rather than evolving or improving their progression to digital maturity. Although some…
Andy Thurai
Premium Research

Infor OS Powers Next-Gen ERP With a Rich Platform

Data to Decisions
At a Glance This report provides an overview of how Infor Operating Service (Infor OS) elevates Infor’s enterprise resource planning (ERP) offerings. Infor developed a strong…
Holger Mueller
Open Research

Splunk .conf22 Report

Data to Decisions
Splunk Makes a Splash at .conf22 Observability and security have come to the forefront of IT service delivery, a convergence that was long overdue. This was the urgent theme of…
Andy Thurai
Trends

People-Powered Revenue Intelligence

Data to Decisions
At a Glance Change is hard. And change is necessary for organizations looking to harness opportunity and accelerate revenue growth. Yet there are significant forces and factors…
Liz Miller