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Quarks

SAP Loves ABAP (Again)

Data to Decisions
Introduction SAP used to have the tagline “The world runs on SAP,” which was backed up by the amount of revenue SAP customers did generate. A more truthful statement would have been “The world runs on ABAP.â€&…
Holger Mueller
Premium Research

Tech Buyer's Guide: Tableau Versus Power BI

Data to Decisions
Introduction Tableau is an innovator and market leader in the analytics and business intelligence (BI) market that almost single-handedly introduced the era of self-service analytics and BI. Ever since that time, two decades ago, Tableau has been the target of imitators,…
Doug Henschen
News Analysis

Teradata Offers New Options for Innovating With Generative AI

Data to Decisions
Introduction Once generative artificial intelligence (GenAI) grabbed the world’s attention, in 2023, a technology arms race ensued, with the leading purveyors of large language models (LLMs) outdueling each other to deliver ever larger and more capable…
Doug Henschen
Quarks

IBM Boosts the Software Side of Quantum

Data to Decisions
Introduction The race for the next computing platform, quantum computing, is at full speed. As with every new computing platform, the focus is first on getting the hardware right. With IBM making substantial progress toward its end-of-2024 goals, naturally the relative focus…
Holger Mueller
Quarks

When Quantum SDKs Go to the Gym, Qiskit Wins

New C-Suite
Introduction We are seeing the hardware side of quantum technology reaching stability and maturity through the quarters of 2024—so the focus switches to quantum software development kits (SDKs), the software libraries that map quantum problems to quantum…
Holger Mueller
Open Research

Constellation Research's Q3 2024 AI Survey

Data to Decisions
Executive Summary Over the past year, generative artificial intelligence (GenAI) has ushered in a new era of automation and productivity. Almost every business leader can see the impacts and disruption ahead. Organizations will need digital tools adoption, AI skills training,…
R Ray Wang, Hannah Mason
Big Idea

Why Every Organization Needs To Rethink Its Growth Strategy in the Age of AI

Data to Decisions
Executive Summary Nearly all industries are being disrupted by multiple factors these days. Big changes such as the shifts to subscription/retention economic models, the impact of AI, and the need to deal with rising costs have necessitated a new perspective on growth. No…
Martin Schneider
News Analysis

Adobe Creates Ethical, Responsible AI Offerings

Data to Decisions
Executive Summary A few select software vendors are taking a thoughtful approach to ethical and responsible generative artificial intelligence (GenAI) offerings, and Adobe is one of them.  With its set of GenAI offerings, first introduced in March 2023, Adobe is…
Andy Thurai
Trends

Oracle Expands Its Lead in Cloud HCM With AI, Workforce Management, and More

Data to Decisions
Executive Summary This report provides an overview of Oracle Fusion Cloud Human Capital Management (Oracle Cloud HCM) and analyzes its ability to satisfy enterprises’ demands to power their people operations with an integrated HCM suite. It highlights…
Holger Mueller
Trends

Analytics Meets Generative AI: Bringing Trust to Natural-Language Analysis

Data to Decisions
Executive Summary The analytics market is mature in many respects, but it’s rapidly evolving in the era of generative artificial intelligence (GenAI). Augmented capabilities, headlined by GenAI, promise to ease analysis, improve understanding, and bring…
Doug Henschen
Quarks

Zoho Advances Its Value-Leading Analytics and Business Intelligence Platform

Data to Decisions
Executive Summary Zoho is not just a cost-competitive disrupter in the CRM, personal productivity, and collaboration spaces; since 2009 the company also has been steadily gaining market share in the business intelligence (BI) and analytics arena. Zoho Analytics 6.0, the…
Doug Henschen
Case Study

Scotts Miracle-Gro: How CX and UserTesting Drive Omnichannel Revenue

Data to Decisions
Customer Story Spotlight Scotts Miracle-Gro’s three-year strategic plan aims to drive an average of 3% annual growth, with retail expansion and direct-to-consumer channels playing a big role. Consumer and user experience at the world’s…
Larry Dignan
Offering Overview

Workday Extend Writes Its Next Chapter: AI

Data to Decisions
Executive Summary Enterprise application platforms (EAPs) have gained relevance over the years, advancing from being add-ons to an enterprise application to being revenue generators. The key driver is the Build  use case of EAPs that allows enterprises to build the…
Holger Mueller
Case Study

How Rivian Data, AI, and a Software-Defined-Vehicle Strategy Is Paying Off

Data to Decisions
Customer Story Spotlight Rivian has new models planned and a $5 billion partnership with Volkswagen Group that may enable the electric vehicle maker to emerge as a top software-defined vehicle provider. The journey for Rivian’s integrated vehicle stack…
Larry Dignan
Trends

Analytics and Business Intelligence Trends in Cloud, Embedding, and Generative AI

Data to Decisions
Executive Summary The analytics and business intelligence (BI) market is mature in many respects, but it’s rapidly evolving in three important ways: expanding cloud deployment options; adding embedding capabilities to deliver insights within applications and…
Doug Henschen
News Analysis

Boomi Bolsters Its Platform to Help Customers Drive AI Innovation

Data to Decisions
Executive Summary Integration, automation, application programming interface (API) management, service orchestration, and data management. These are core requirements for almost any midsize or enterprise-scale organization seeking to harness and coordinate myriad applications…
Doug Henschen
Case Study

Ian Cole’s CX Mission at Give Kids The World Village: ‘Do Amazing Things’

Data to Decisions
Customer Story Spotlight For Ian Cole, chief innovation officer of Give Kids The World Village (GKWV), returns on technology investments are measured in smiles. GKWV is an 89-acre nonprofit “storybook” resort in Kissimmee, Florida, that…
Larry Dignan
Case Study

How Virginie Nowak blended employee and customer experiences at Access Bank

Data to Decisions
Customer Story Spotlight Virginie Nowak, Group Chief Customer Experience Officer at Access Bank PLC, had an interesting problem to solve: How do you maintain and improve customer experience (CX) at a bank with multiple touchpoints and employee turnover in an emerging…
Larry Dignan
Offering Overview

Amazon QuickSight Brings GenAI and Cost Advantages to Business Intelligence

Data to Decisions
Executive Summary Introduced by Amazon Web Services (AWS) in 2016, Amazon QuickSight is a cloud-based analytics and business intelligence (BI) service that has steadily matured over its eight-year history. Although the service initially delivered basic data visualization…
Doug Henschen
Trends

Secrets to a Successful AI Strategy

Data to Decisions
Executive Summary Generative artificial intelligence (GenAI) ushers in a new wave of optimism for transforming how every organization plans, operates, automates, and differentiates in the market. These unique opportunities, brought on by GenAI, will impact areas such as…
R Ray Wang
Offering Overview

Domo Apps, Workflows, and AI Solve Yet More Data-Driven Business Challenges

Data to Decisions
Executive Summary Founded in 2010, Domo was born as a cloud-based data and insight platform aimed at business decision-makers. Conceived well after the first generation of business intelligence (BI) products and well into the democratized, self-service era of BI, Domo is,…
Doug Henschen
Best Practices

Sustainability Outlook 2024: How To Prepare for Emerging Regulations and Standards

Data to Decisions
Executive Summary This best practices report examines emerging regulations and standards for corporate disclosure of greenhouse gas (GHG) emissions and climate risks. The report details European Union (EU) regulations tied to the EU’s Corporate…
Doug Henschen
ShortList

Constellation ShortList™ Digital Transformation Target Platforms

Data to Decisions
About This Constellation ShortListâ„¢ A digital transformation target platform is an enterprise-class suite of technology capabilities aimed at addressing most of the needs of organizations that are reorganizing around strategic new digital products…
R Ray Wang