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Offering Overview

Workday Doubles Down on the ‘Hard Stuff’

Data to Decisions
This report provides an overview of Workday Human Capital Management (HCM) and analyzes its ability to satisfy enterprises’ demands to power their people operations with an…
Holger Mueller
Offering Overview

Oracle MySQL HeatWave Grows, Adds Lakehouse Support

New C-Suite
This Offering Overview examines the new capabilities of Oracle MySQL HeatWave, which added lakehouse support in summer 2023. The report describes the underlying market…
Holger Mueller
Big Idea

The Urgent Case for a Chief AI Officer

Data to Decisions
With artificial intelligence (AI) projects all the rage, organizations must make a strategic determination to create a new CxO role, at least at a functional level if not at a…
Andy Thurai, R Ray Wang
Case Study

How Magnox is Transforming Employee Experience

Data to Decisions
Magnox, a subsidiary of the United Kingdom’s Nuclear Decommissioning Authority, is responsible for decommissioning first generation legacy nuclear power plants, managing waste…
Larry Dignan
Best Practices

An Executive Guide to Faster Incident Resolution

Data to Decisions
In 2020, when the onset of the COVID-19 pandemic forced all businesses to move online, the majority had to mature their digital operations rapidly rather than taking the time…
Andy Thurai
Offering Overview

Oracle Writes the Next Chapter of Exadata With Exadata X10M

Data to Decisions
Enterprises need to move faster and become more agile; in short, they must practice Enterprise Acceleration.  This report provides an overview of how the next-generation…
Holger Mueller
Trends

The Case for Revenue Platforms

Data to Decisions
What started out as sales engagement solutions to improve sales operations has now morphed into a very crowded category of solutions known as revenue operations, revenue…
R Ray Wang
Offering Overview

HPE Enters the Next-Generation Computing Market

Data to Decisions
This report provides an overview of how HPE GreenLake for Private Cloud Business Edition (GreenLake PCBE) enables a full-fledged next-generation computing platform. The…
Holger Mueller
Premium Research

How Home Depot Blends Art and Science of Customer Experience

Data to Decisions
Customer Story Spotlight Home Depot has transformed customer experiences with multiple technology and productivity projects that touch the supply chain, retail stores and…
Larry Dignan
Trends

Connecting Experiences From Employees to Customers

Data to Decisions
The contact center feels as though it is trapped in an almost constant state of change and evolution. Just as the throes of the pandemic-induced shift in work have calmed,…
Liz Miller