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Big Idea

Ray’s Law on AI Intelligence

Data to Decisions
The artificial intelligence (AI) revolution is moving at an exponential pace that will exceed human comprehension. Technology leaders need to shift from linear thinking to…
R Ray Wang
Big Idea

Time to Introduce Hi-Fi for Enterprise Processes

Data to Decisions
This report analyzes the evolution of process mining from its first generation to the current best practice of object-centric process mining (OCPM). It walks through the…
Holger Mueller
Open Research

Three Laws of AI to Consider

Data to Decisions
During a recent panel discussion on artificial intelligence (AI) and the law, the issues of trust and responsibility were considered. One of the questions from the audience asked…
Darcy Paul
Customer Story

Vendor Deep Dive: Hitachi Digital Services Strategy

Data to Decisions
Hitachi Digital Services is looking to leverage its ability to integrate operations technology (OT) and information technology (IT), combined with industry domain knowledge, data,…
Larry Dignan
Customer Story

Boomi World 2025: Lessons From Early AI Agent Efforts So Far

Data to Decisions
Artificial intelligence (AI) agent projects are just starting, and many are in the proof-of-concept stage. What's clear is that your boardroom is about to ask for an agentic AI…
Larry Dignan
CR Pulse

Product-Centric Cloud ERP: Epicor

Data to Decisions
Market Description Product-centric cloud enterprise resource planning (ERP) focuses on how organizations make, sell, and distribute physical goods. The key components focus on…
R Ray Wang
Quarks

Content, Engagement, and the Chaos in Between

Data to Decisions
What If You Could Manufacture Opportunity? This is not to ask what if you could manufacture campaigns. Instead, this is to ask if we could think about manufacturing…
Liz Miller
Best Practices

The Case for Data Centers Is Alive and Well in 2025

Data to Decisions
This Constellation Best Practices report lays out the reasons why enterprises are operating and will continue to operate on-premises, on their own hardware, and in their own …
Holger Mueller
Best Practices

AI Roadblocks in CX and How To Thrive Because of Them

Data to Decisions
The excitement about beginning a grand adventure with artificial intelligence (AI) is undeniable. As Constellation Research has recently documented, AI is not just a C-suite…
Liz Miller
Best Practices

AI Security Beyond Traditional Cyberdefenses

Data to Decisions
Artificial intelligence (AI) is transforming industries, driving automation, improving decision-making, and enabling new efficiencies. However, its rapid adoption introduces…
Chirag Mehta
CR Pulse

Observability Platforms: Dynatrace

Data to Decisions
Market Description Given the high-velocity DevOps-induced explosion in ITOps data growth, enterprises are struggling with legacy observability tools; cost overruns; and…
Andy Thurai
Big Idea

Exponential Efficiency in the Age of AI

Data to Decisions
AI Will Dominate the Boardroom Agenda, Yet Only a Privileged Few Can Pay for It Senior executives and policy wonks seek to understand how artificial intelligence (AI) will…
R Ray Wang
Trends

AI Trends for 2025 and Beyond

Data to Decisions
Artificial intelligence (AI) dominated boardroom discussions across 2024 as business leaders looked to capitalize on the buzz. But 2025 will prove to be a critical year for…
Liz Miller, R Ray Wang
Big Idea

Behind the Scenes: The Force Behind Agentforce

Data to Decisions
At its most recent user conference, Dreamforce 2024, Salesforce achieved what was likely the most successful launch of enterprise software ever when it unveiled Salesforce…
Holger Mueller
Big Idea

The Urgent Case For Healthcare Data Interoperability

Data to Decisions
Healthcare systems around the world are facing a confluence of challenges such as aging and declining populations, rising cost of delivery, clinical workforce shortages, and…
R Ray Wang
CR Pulse

Observability Platforms: Elastic

Data to Decisions
Market Description Given the high velocity DevOps's#147;induced explosion in IT operations (ITOps) data growth, enterprises are struggling with legacy observability tools; cost…
Andy Thurai