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ShortList

Constellation ShortList™ AI-Driven Cognitive Applications

Data to Decisions
About This Constellation ShortListâ„¢ Cognitive applications run mission-critical business systems in a continuous, self-driving, self-learning, auto-compliant, self-securing and self-healing approach. These artificial intelligence (AI)-driven systems…
R Ray Wang
ShortList

Constellation ShortList™ Metaverse Worlds

Data to Decisions
About This Constellation ShortListâ„¢ Much hype has been made about the metaverse. However, very few organizations have fully grasped the impact the metaverse will have on experiences and engagement for both the consumer world and the enterprise. More…
R Ray Wang, Holger Mueller
Big Idea

Ray’s Law on AI Intelligence

Data to Decisions
Executive Summary The artificial intelligence (AI) revolution is moving at an exponential pace that will exceed human comprehension. Technology leaders need to shift from linear thinking to geometrical thinking. Investors betting on AI face a once-in-a-generation frameshift…
R Ray Wang
Big Idea

Time to Introduce Hi-Fi for Enterprise Processes

Data to Decisions
  This report analyzes the evolution of process mining from its first generation to the current best practice of object-centric process mining (OCPM). It walks through the evolution of insight platforms, shows how the era of Infinite Computing1 is a game changer for…
Holger Mueller
Case Study

AWS re:Inforce 2025 Event Report: A Deep Dive on What You Need to Know

Data to Decisions
Introduction AWS re:Inforce 2025 illustrated how the company’s security approach is differentiated from the pack and how its security built-in approach will resonate as agentic AI scales. Yet, AWS’ security story is a bit challenging to…
Larry Dignan
Open Research

Three Laws of AI to Consider

Data to Decisions
During a recent panel discussion on artificial intelligence (AI) and the law, the issues of trust and responsibility were considered. One of the questions from the audience asked what three laws of AI might be, a la Isaac Asimov’s The Three Laws of Robotics within his Robot…
Darcy Paul
Case Study

Vendor Deep Dive: Hitachi Digital Services Strategy

Data to Decisions
Customer Story Spotlight Hitachi Digital Services is looking to leverage its ability to integrate operations technology (OT) and information technology (IT) combined with industry domain knowledge, data and artificial intelligence (AI) know-how, and cloud expertise to…
Larry Dignan
Case Study

Boomi World 2025: Lessons From Early AI Agent Efforts So Far

Data to Decisions
Customer Story Spotlight Artificial intelligence (AI) agent projects are just starting, and many are in the proof-of-concept stage. What’s clear is that your boardroom is about to ask for an agentic AI plan, if it hasn’t already. With…
Larry Dignan
CR Pulse

Product-Centric Cloud ERP: Epicor

Data to Decisions
Market Description Product-centric cloud enterprise resource planning (ERP) focuses on how organizations make, sell, and distribute physical goods. The key components focus on back-office administrative functions, shop floor management, planning capabilities, operational…
R Ray Wang
CR Pulse

Services-Centric ERP: Unit4

Future of Work
Executive Summary Services-centric enterprise resource planning (ERP) provides financials and professional services capabilities for organizations that deliver services to customers. The most important resource in services-centric ERP is human resources. Offerings in the…
R Ray Wang
Case Study

Lowe’s Eyes AI Agents as Home Improvement Companion for Customers

Data to Decisions
Customer Story Spotlight Lowe’s is betting that AI agents powered by Google Cloud can become do-it-yourself home improvement companions and offer personalized customer experiences. Neelima Sharma, SVP of omnichannel and ecommerce technology at Lowe…
Larry Dignan
Case Study

Lloyds Banking Group Bets on Google Cloud for AI-Driven Transformation

Data to Decisions
Customer Story Spotlight Lloyds Banking Group is building its next-generation machine learning (ML) platform on Google Cloud’s Vertex AI in a move that will replace legacy systems. Ranil Boteju, chief data and analytics officer at Lloyds Banking Group,…
Larry Dignan
ShortList

Constellation ShortList™ Cross-Platform Agentic AI

Data to Decisions
About This Constellation ShortListâ„¢ Constellation Research estimates $8.2 billion in revenue with a $109.74 billion market for cross-platform agentic AI by 2030, growing at a 67.9% CAGR. This category spans what is known as bots, agents, and advisers…
R Ray Wang
Best Practices

The Case for Data Centers Is Alive and Well in 2025

Data to Decisions
Executive Summary This Constellation Best Practices report lays out the reasons why enterprises are operating and will continue to operate on-premises, on their own hardware, and in their own (or rented) data centers. The report highlights the drivers for on-premises IT,…
Holger Mueller
CR Pulse

Observability Platforms: Dynatrace

Data to Decisions
Market Description Given the high-velocity DevOps-induced explosion in ITOps data growth, enterprises are struggling with legacy observability tools; cost overruns; and overworked ITOps, support, and system reliability engineering (SRE) teams. Combined with IT budget cutbacks…
Andy Thurai
Big Idea

Exponential Efficiency in the Age of AI

Data to Decisions
AI Will Dominate the Boardroom Agenda, Yet Only a Privileged Few Can Pay for It Senior executives and policy wonks seek to understand how artificial intelligence (AI) will transform businesses, societies, and economies. Advancements in cloud computing, Internet of Things (IoT…
R Ray Wang
Case Study

FarmaMondo Future-Proofs Infrastructure to Deliver Medicine Globally

Data to Decisions
Customer Story Spotlight When your company is responsible for delivering licensed and unlicensed medicines across five continents, it’s critical to have resilient infrastructure. FarmaMondo is a Swiss pharmaceutical group that provides patients access to…
Larry Dignan
CR Pulse

Employee Experience Platforms: Workday Peakon

Future of Work
Market Description  Amid macro forces of automation and artificial intelligence (AI), firms continue to invest in keeping their human employees happy and engaged. The employee experience (EX) platform market aims to improve the work environment through surveys, goal…
R Ray Wang
Trends

AI Trends for 2025 and Beyond

Data to Decisions
Executive Summary Artificial intelligence (AI) dominated boardroom discussions across 2024 as business leaders looked to capitalize on the buzz. But 2025 will prove to be a critical year for bringing AI into production. There are early warning signs that these experiments may…
Liz Miller, R Ray Wang
ShortList

Constellation ShortList™ Enterprise Low-Code Tools and Platforms

Future of Work
About This Constellation ShortListâ„¢ A low-code tool or platform allows application developers to create software solutions with minimal skill and effort. For the purposes of this list, a low-code tool is distinct from a low-code platform if…
Holger Mueller
ShortList

Constellation ShortList™ Digital Adoption Platforms

New C-Suite
About This Constellation ShortListâ„¢ The universe of applications and websites that people use to work and live continues to grow dramatically, creating challenges to adoption and usability. Learning how to efficiently use them all has become a top…
R Ray Wang
ShortList

Constellation ShortList™ Digital Canvas Workboards

New C-Suite
About This Constellation ShortListâ„¢ One of the biggest productivity barriers people face is the struggle of using dozens of stand-alone applications to get their jobs done. When content is created in one tool and shared in another, it creates…
R Ray Wang
ShortList

Constellation ShortList™ Learning Marketplaces

Future of Work
About This Constellation ShortListâ„¢ Learning marketplaces provide a platform for online education, bringing the content of teachers to learners. These online marketplaces often include features of learning management systems, which allow…
R Ray Wang