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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Recent Insight News

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Insights News
May 27, 2026

Salesforce delivers strong Q1, ups outlook

Data to Decisions
Salesforce reported better-than-expected first quarter results and raised its outlook. The company said its AI and data annual recurring revenue in the quarter was $3.4 billion. ...
Larry Dignan
Insights News
May 24, 2026

Retailers double down on AI, see productivity and growth ahead

Next-Generation Customer Experience
Retailers are facing uneven consumer demand, customers stretching budgets and inflation that's hitting margins. The one common theme is that retailers are betting technology and AI...
Larry Dignan
Insights News
May 22, 2026

Lenovo's hybrid AI pitch: Optimize your token economics

Data to Decisions
Lenovo's fourth quarter results included the usual complement of better-than-expected results, traction in servers, PCs, storage and even smartphones. But tokens were mentioned rep...
Larry Dignan
Insights News
May 22, 2026

Zoom's ambition: AI system of action to completed work

Future of Work
Zoom's march to become quot;an AI-first system of action for workquot; is progressing as the company's first quarter results highlight traction in contact centers, customer experie...
Larry Dignan