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One Week Remaining to Apply for the SuperNova Awards

One Week Remaining to Apply for the SuperNova Awards

Supernova Award LogoDeadline to apply for the SuperNova Awards is August 1, 2014

This is just a little reminder that the deadline to apply for the 2014 SuperNova Awards is fast-approaching! All applications submitted will be evaluated by the SuperNova Award judges - a group comprised of the most influential thought leaders and journalists in enterprise technology. 

The SuperNova Awards are the first awards to recognize leaders in disruptive technology. If you're driving business model transformation via disruptive technology we want to hear your story!

Experiencing writer's block? Here are a few resources to get the juices flowing:

What to Expect When Applying for the SuperNova Awards - the application

What to Expect When Applying for the SuperNova Awards - selecting a category

2013 SuperNova Award Winners 

General Information + FAQs

 

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News Analysis – SAP Commits to CloudFoundry and OpenStack – Key steps, but what is the direction?

News Analysis – SAP Commits to CloudFoundry and OpenStack – Key steps, but what is the direction?

We take a look at the SAP press release from July 22nd(it can be found here) in our usual commentary style.

 

Here we go:

PORTLAND, Ore. — July 22, 2014 — SAP SE (NYSE: SAP) is committed to an open platform for customers and partners to run their businesses in real time in the cloud. SAP today announced that it has become a sponsor of two key open source communities: Cloud Foundry®, the industry-leading open platform-as-a-service (PaaS), and the OpenStack foundation, delivering the industry-leading open infrastructure-as-a-service (IaaS). In addition, SAP announced new cloud-based developer tools SAP HANA® Answers and SAP® River Rapid Development Environment. The announcements were made at the O'Reilly OSCON Open Source Convention, held July 20-24 in Portland, Oregon.

“The developer and open source community are key to breakthrough technology innovation,” said Bjoern Goerke, executive vice president, Products and Innovation Technology, SAP SE. “Through the CloudFoundry and OpenStack initiatives, as well as new developer tools, SAP deepens its commitment to the developer community and enables them to innovate and code in the cloud.”

MyPOV – There have been rumors and half clear news around SAP endorsing OpenStack and Cloud Foundry – this one clarifies, formalizes the direction. Both announcements are not surprises, the real question is – what took SAP so long to formalize these: I had the chance to meet Bjoern Goerke the other week in Walldorf and my impression is that there is more of a push towards an openness in regards of Open Source and related initiatives with large mindshare and probably industry leading position like OpenStack and Cloud Foundry. My main takeaway of meeting Goerke was that it certainly has helped his understanding of customers and deployment methodologies serving a sting in IT as SAP CIO. Good for SAP customers and SAP.

And while it is pretty clear what SAP could and needs to do with OpenStack – it is more of an open process with Cloud Foundry. SAP has its own ambitions around creating its own programming language (with River – my takes are here) on the other side of the spectrum is the full endorsement similar to what IBM has done with BlueMix (my takeaways on the launch here). In the middle of that spectrum could be being a good technology provider and e.g. allow for Cloud Foundry Applications to use HANA, maybe BI tools etc. 

Fostering Innovation with Cloud Foundry
Cloud Foundry is the industry-leading open PaaS fostering innovation in the industry. As an announced Platinum Member of Cloud Foundry™, SAP is actively collaborating with other the founding members to create a foundation that enables the development of next-generation cloud applications. As initial steps of the Cloud Foundry collaboration, in recent months SAP announced the code contribution
and availability of a Cloud Foundry service broker for SAP HANA. Developed in close association with Pivotal and available as open source on GitHub, the service broker will allow any Cloud Foundry application to connect to and leverage the in-memory capabilities of SAP HANA.

MyPOV – Well ok here it is. In my view that is too conservative for SAP potentially – as it may well have to endorse Cloud Foundry beyond this point. SAP customers may use Cloud Foundry more than SAP may like – and with that force SAP to open up its future ‘simple’ S Suite to Cloud Foundry PaaS projects. So the relationship of Cloud Foundry will be a marker on the SAP PaaS / tool strategy in regards of how SAP sees its chances to create (and keep for ABAP) and grow a developer community around SAP products and tools. Personally I remain skeptical – as blogged here. On the flipside SAP could well come up soon with the use cases that justify the proprietary nature of River with productivity gains in the problem domain (most likely business applications) that it tries to address. Similar to Salesforce.com that justifies its APEX tools / platform and environment with the productivity gains to build enterprise applications.

SAP Sponsors the OpenStack Foundation
SAP is committed to an open cloud platform that will meet the needs of its customers and partners. To this end, SAP will act as an active consumer in the OpenStack community and make contributions to the open source code base. In addition, SAP has significant expertise in managing enterprise clouds, and its contributions will focus on enhancing OpenStack for those scenarios.  Since SAP is leveraging OpenStack and Cloud Foundry for its platform, developers, customers and partners will be able to take advantage of the latest cloud technologies.

MyPOV – An overdue move by SAP. OpenStack is pretty much the only option for data center virtualization for SAP – unless it wants (or needs to) endorse the GAMO (Google / Amazon / Microsoft / Oracle) cloud vendors. But that is not in SAP’s immediate interest. If SAP becomes a full hearted contributor to OpenStack it will only help OpenStack – as SAP will bring a much needed enterprise application perspective to the consortium. Key cloud application problems like data residency, data masking etc. that are not addressed in the overall industry could be tackled. But like every OpenStack member, SAP will need to decide if it wants to contribute to the group – or keep vital, differentiating capabilities to itself…

Closer to the datacenter this will give SAP more options on the hardware side as all major hardware vendors support OpenStack (even SAP foe Oracle by now). SAP could be (with other large users) a welcome force to keep OpenStack standards from fragmenting as we have seen it with UNIX and Linux before. A more ambitious OpenStack strategy – that may well be in the books for SAP – would be to get its own OpenStack distribution. SAP certainly has the load and market presence for business applications to try to pull this off.

P.S. The header says ‘SAP sponsors OpenStack Foundation’ – but then never elaborates where this sponsorship is going, mainly what level SAP would select with OpenStack.

The new open source partnerships are a significant step in SAP’s strategy to provide an open technology platform and deepen its commitment to the developer community. SAP recently announced an agreement with Databricks — the company founded by the creators of Apache Spark — to deliver a Spark distribution for integration with SAP HANA platform that is based on Apache Spark 1.0. In December 2013, SAP announced contributions to the open source community, such as the SAP HANA database client via GitHub site that enables developers to efficiently connect Node.js applications to SAP HANA. Also, SAP contributed key portions of the SAPUI5 framework as open source code on the GitHub site under an Apache Version 2.0 license.

MyPOV – The partnership with Databricks around Spark is an important step as it makes Hadoop accessible in a performant way for HANA developers. But it is a ‘co-existence’ strategy of doing HANA and Hadoop – and SAP remains one of the few vendors out there doing this (e.g. both SAS and Teradata have moved off the ‘co-existence’ strategy remarkably). It is encouraging to see from my meetings in Walldorf this week that the other way around – of bringing Hadoop style (ok Spark) queries into HANA. In my view the relationship between HANA and Hadoop needs to be an equal peer relationship, in order to bring the enterprise side of data (granted – RAM like fast) into the (ever getting faster) Hadoop queries. The key learning is that the real insights are in bringing the structured (HANA) data and the unstructured (Hadoop) data - not the other way around.

And certainly kudos for SAP to contribute to Open Source for node.js and the addition of the SAPUI5 framework (wondering on the uptake / success here).

New Cloud-Based Developer Tools
SAP announced new cloud-based developer tools aiming to enable developers to easily start building applications on top of SAP HANA Cloud Platform, the in-memory PaaS offering from SAP, enabling customers and developers to build, extend and run applications on SAP HANA in the cloud. SAP HANA Answers is a knowledge hub website for developers providing fast access to SAP HANA information and expertise in the cloud. Via the SAP HANA Answers plugin, the site is directly accessible from the SAP HANA Studio, an Eclipse-based integrated developer environment (IDE) for administration and end-to-end application and content development for SAP HANA. SAP HANA Answers is a single point of entry for developers to find documentation, implement or troubleshoot all things SAP HANA. As part of creating a rich developer experience, in June the company announced the beta release of SAP River RDE as part of SAP HANA Cloud Platform. Developers can get started easily with free trial versions for the SAP HANA Cloud Platform here.

MyPOV – Good to see SAP using the PaaS term now, though stumbling the in memory PaaS offering for the first time, may well have been my oversight. SAP needs to make the HANA Cloud Platform (HCP) a success if it really wants to get developer mindshare. Enabling partnerships – or even using large PaaS offerings like CloudFoundry would be a key step. As or the River RDE – I remain skeptical till I have seen the productivity justification of learning, using and honing skills in a new programming language – vs. e.g. Java and other popular Java byte compatible languages and frameworks.

Bottom Line

Good to see SAP clarify relationships with two key cloud Open Source players – OpenStack and CloudFoundry. But many more questions remain. SAP needs to describe (and find) is strategy in regards of OpenStack (just a participant or a key contributor) which goes hand in hand with its datacenter virtualization and management strategy. As for CloudFoundry SAP first needs to clarify what the moving parts are – as there could be multiple products and with that continuums that SAP could play in regards of how ‘intense’ the CloudFoundry embrace is. But in fairness to SAP – first steps need to be taken first – and even if you want to run – the first steps are slow and small (at least at my age). First steps set a direction though and many will be watching where the SAP run with Open Source will head to.

 

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News Analysis: Going Deeper Into The Apple And IBM New Business Model Alliance

News Analysis: Going Deeper Into The Apple And IBM New Business Model Alliance

Global Partnership Signals Expansive View Of Digital Business Disruption

@rwang0 Apple + IBM

On July 15th, 2014 IBM’s Ginni Rometty and Apple’s Tim Cook announced in Cupertino, CA a strategic partnership to transform enterprise mobility (see Figure 1).  IBM has committed up to 100,000 employees to the initiative.  Apple has not disclosed its investment effort.  The announcement, made at Apple’s Infinite Loop HQ, addressed four strategic joint initiatives between Apple and IBM that enterprise leaders should watch carefully:

  • IBM will build a new class of industry specific enterprise solutions. IBM intends to build more than 100 MobileFirst enterprise solutions including native apps.  These applications will be built native for iPhone and iPad.  The applications will include industry specific solutions that take advantage of IBM’s big data and analytics prowess. Key components include iOS apps, ERP for iOS, and app integration and management.

    Point of View (POV): In conversations with Fred Balboni and Marie Wieck of IBM, the senior executives hinted at a predictive component to these new class of enterprise applications.  Constellation believes these will take advantage of contextual features in iOS 8 such as messaging, enterprise management, and notifications that will be released Fall 2014.   In addition, the new SDKs for iHealth and iHome present new opportunities for patient care and potentially building management at the enterprise level.
  • IBM will deliver a set of mobile management services optimized for the iOS and iCloud. IBM Intends to deliver not only device management, but also security, mobile integration, and analytics for enterprise Apple customers through a MobileFirst Platform for iOS.  Key development platform capabilities from integration, analytics, cloud storage, and workflow will come from IBM’s Bluemix Mobile for iOS.  IBM MaaS360 for iOS will provide  mobile device management capabilities in security, device management and apps catalog.

    (POV): Constellation estimates that the market share of enterprise iOS in North America is well over 80% versus other devices in the Global 2000 sized companies.  IBM has the opportunity to help Apple address many enterprise security concerns.  While Apple is not exclusively standardizing on IBM’s mobile first offerings, the close relationships should give mobile management competitors some heart burn.  IBM is Apple’s preferred partner.  That being said, Apple may want to partner more closely with device manufacturers attempting to address the enterprise class security concerns CIO’s and Chief Security Officers (CSO’s) have raised with bring your own device (BYOD) programs.  IBM is also free to partner with other manufacturers such as Samsung or Blackberry.
  • IBM will provide enterprise class AppleCare services. IBM Global Technology Services will provide AppleCare service and support offerings with technical advocates and 2 to 3 years of coverage.  Support services include 24 x7 English phone and email for end users, toll free calls routed to Tier 2 phone advisors, 1 hour IT level support for P1 tickets, fee-based, technical onsite support. On the service side, IBM will provide on-site repair/replacement for Mac and iOS, consistent service experience, replacement of iOS device coverage, service and support activity reporting. IBM will deliver on behalf of Apple customer services such as device activation.

    (POV): Apple’s Achilles heel comes from the inability to service enterprise customers.  Today, customers sign up for joint venture or show up to the Apple Store Genius Bar for support. Corporate customers expect a more comprehensive capability and IBM has a track history of delivering in the enterprise.  IBMs expertise from the PC days and support of Lenovo will prove reassuring to enterprise accounts.
  • IBM will provide logistics expertise to apple. IBM Global Services will deliver supply, secure and activate, and management services.  Customers can  buy, finance and lease through IBM Global Finance.

    (POV): The last leg of the enterprise experience is the supply chain logistics and procurement.  Through the Emptoris assets, IBM Global Services, and IBM Global Finance, clients can procure Apple products the same way they would IBM hardware.  Enterprise procurement officers will find comfort with this approach versus Apple’s currently byzantine approach.

Figure 1. IBM CEO Ginni Rometty and Apple CEO Tim Cook at 1 Infinite Loop In Cupertino, CA

@rwang0 @tim_cook @ginnirometty Apple IBM

The Bottom Line: Digital Business Transformation Requires Co-Innovation And Co-Creation At Scale

The IBM and Apple global partnership may surprise for many companies and industry watchers. Just 30 years ago, the two companies fostered a bitter rivalry in the personal computing wars.  However, Apple’s strengths in consumer and IBM’s expertise in the enterprise create a unique win-win opportunity to take IBM’s big data and analytics expertise, mobile management capabilities, and logistics prowess and combine them with Apple’s enterprise market share penetration, new iOS 8 capabilities, and desire to create digital business models in new industries.

Given the public and current challenges IBM faces on meeting EPS, this deal should provide massive benefits for customers and shareholders for the mid to long-term.  Apple customers should rejoice that an enterprise option will exist with a partner who lives and breathes enterprise.  While competitors such as Google and Microsoft will most likely respond with similar announcements, customers are the primary beneficiary of this focus on the enterprise.  More importantly, the long term ramifications in providing new vertical solutions creates new possibilities to co-create and co-innovate in digital business.

Your POV.

Will your organization look to IBM as the link to enterprise for Apple?  What do you think of the partnership with IBM and Apple?  How will this change your mobile strategy? Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) com.

Please let us know if you need help with your mobility and Digital Business transformation efforts.  Here’s how we can assist:

  • Assessing mobile readiness
  • Developing your digital business strategy
  • Vendor selection
  • Implementation partner selection
  • Connecting with other pioneers
  • Sharing best practices
  • Designing a next gen apps strategy
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing

Related Resources

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2014 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on an a la carte basis or join the Constellation Customer Experience!

The post News Analysis: Going Deeper Into The Apple And IBM New Business Model Alliance appeared first on A Software Insider's Point of View.

 

Tech Optimization New C-Suite Innovation & Product-led Growth IBM AR Leadership Chief Experience Officer

Personal Log: Social Media Detox, Not Sure I Like It

Personal Log: Social Media Detox, Not Sure I Like It

The Great Fire Wall Is Alive And Well

This morning I arrived in Beijing, China. It’s my first visit to the Chinese capital and I’m excited to speak about innovating in the Cloud at Oracle’s Cloud World event (see Figure 1). Upon arrival, I went through my usual motions of logging in to wifi, taking pictures and tweeting out.  The only challenge, China’s Great Internet Fire Wall was up and running.  I quickly found out that I couldn’t tweet, post a picture on to Flickr, search on Google, and even view a YouTube video.  Every search on the web felt like parental controls had been applied.  I was frustrated. My ability to connect with the digital world had been taken away from me.

Figure 1. Oracle’s Cloud World Beijing Kicks Off July 24th At The China World Trade Center

@rwang0 Oracle Cloud World Beijing

Like any connected digital citizen, I did the next best thing I could with my free time. I cleaned out the 457 emails in my inbox.  I at least had email service.  In fact, I was getting 40 mbps download speed.  After flirting with zero-inbox for about an hour, I got bored.   Not being able to scan TweetDeck, I rediscovered Yahoo! and Bing.  (Off the record: both search engines still could use a lot of work).  I tried relighting my Weibo and Line accounts but realized I had no friends on those services.

Losing immediacy of my normal social channels forced me to spend more time on a task uninterrupted.  The circumstances reminded me of a time just five years ago where I wasn’t constantly engaged or from this perspective, distracted.  At first it felt good to have the time to think.  But not being able to engage was what drove me nuts.

The Bottom Line: The Predisposition To Be Social Is Inherently Human

All i can say is I’m not sure I like being disconnected.  I’m not sure I like not having immediacy.  In fact, I hate feeling disengaged.  With just 18 hours to go in Beijing, I can tell you, I can’t wait to get to Singapore where the great firewall is no longer up and get back to being connected and engage. Till then, I’ll be twitter silent.

@rwang0 Hazy Beijing

Your POV.

Have you been in China?  Do you feel isolated or do you use the government approved social media sites?  Any tips for tunneling out?  Thanks in advance for your feedback. Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org.

Please let us know if you need help with your Digital Business transformation efforts. Here’s how we can assist:

  • Developing your digital business strategy
  • Building a Digital ARTISAN program
  • Connecting with other pioneers
  • Sharing best practices
  • Vendor selection
  • Implementation partner selection
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy,stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 -2014 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on an a la carte basis or join the Constellation Customer Experience

The post Personal Log: Social Media Detox, Not Sure I Like It appeared first on A Software Insider's Point of View.

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As AWS dominates, Rackspace grows, and IBM, Microsoft and Cisco arrive by year end, does Australia need a sixth global IaaS provider

As AWS dominates, Rackspace grows, and IBM, Microsoft and Cisco arrive by year end, does Australia need a sixth global IaaS provider

1

AWS currently is the dominant provider of IaaS in Australia from a revenue, perception and capability perspective. Its connection with the market has been nothing short of extraordinary. In a recent capioIT client meeting, we saw a client looking as if the weight of the world had been lifted from his shoulders. The simple reason, his board had finally approved use of AWS. Not the cloud, not IaaS, but AWS.

He is not alone. Virtually every major private sector organisation in Australia, and an increasing number of public sector authorities and agencies that we meet with are at the minimum considering AWS and IaaS for many and varied workloads. Of course Rackspace has been in Australia for longer than AWS, and has had success, albeit constrained at times as it pursues a different service model to AWS.

Not surprisingly, the public and hybrid cloud provider market has long noted the geographic, compliance, security and business benefits of locating data centres in Australia. The investment in Australia by global IaaS providers is accelerating at a rapid rate.

By the end of 2014, IBM IaaS subsidiary SoftLayer would have opened two locations in Sydney and Melbourne, Microsoft Azure will be up and running and the Cisco Intercloud run data centre that Telstra is building will be also operational.

As a result by Christmas, Australia will have five global cloud and IaaS providers. This is not even considering the smaller Australian providers, (who typical to Australian enterprise and government IT) is playing a secondary competitive role, as well as traditional IT Services providers such as Dell, HP and Fujitsu who have missed the market significantly. Dell has talked about building a data centre in Australia for approximately 3 years without an announcement let alone turning over a shovel of dirt.

Public and private sector organisations in Australia will adopt a hybrid cloud model, private clouds and even traditional outsourcing models are not disappearing. What this growth and investment does mean is that the opportunity for latecomers to the market is increasingly limited.

The question becomes one to understand if there is an opportunity for Google to offer compute services with a local data centre, or to rely upon Taiwan and Singapore or the US as locations. Similarly VMware have announced a Japanese location to complement the UK and US, but are considering Australia without committing publically to a timeframe.

The bottom line is that the market is increasingly crowded. capioIT believes that long term there is only room for 4 global IaaS providers. AWS will be one, Microsoft Azure most likely another and the rest will have to fight it out or consolidate. Australia may be an early location for the fever pitch battle for the future of IaaS. We will watch with some excitement from the sideline.


Tech Optimization Innovation & Product-led Growth Future of Work SaaS PaaS IaaS Cloud Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT Blockchain CRM ERP CCaaS UCaaS Collaboration Enterprise Service Chief Information Officer Chief Technology Officer Chief Digital Officer Chief Data Officer Chief Analytics Officer Chief Information Security Officer Chief Executive Officer Chief Operating Officer

IBM and Apple – Enabling the Individual Enterprise

IBM and Apple – Enabling the Individual Enterprise

1

Much has been written about the announcement by IBM and Apple around their announcement of a partnership to increase enterprise mobility outcomes for organisations of varied size, industry and geography. Clearly it is seen as a positive move for both organisations and if executed upon will transform enterprise mobility.

Three points that have been missed by many commentators are critical.

The first is execution. All partnerships only show value when the parties are able to execute for real clients and this is no exception. If the partnership is simply a signed photo-op between Armonk and Cupertino then it is simply a hollow announcement. What will matter is how Apple and IBM execute the relationship on the ground in all the territories that it operates from Sydney to Santiago, Singapore and Shanghai. Local subsidiary politics and culture will need to be pushed to the side to allow clients to benefit from an integrated localised execution.
The second point relates to the apparent shock that IBM and Apple are working together on the basis of a Super Bowl advertisement that ran in 1984. Corporate antagonism may linger, but deals and pragmatism rule organisations such as IBM and Apple. A two second web search will inform that the two firms have actually worked in a client/provider basis for several years. Until recently selling off its Call Centre BPO business, IBM provided call centre support for Apple customers in the Asia Pacific region.
Third is the vision.

Clearly Apple brings the device and usability. IBM brings the enterprise and analytics. The ability to put the full power of organisational information in the hands of a democratised level of employees and users is where the two firms hope that the “Individual Enterprise” will be created. Faster and more accurate business decisions, collaboration, and organisational “hustle” is the potential outcome.

If this can be executed at the client and market level then the real value can be created for organisations. If it is built, structured and contracted by head office then it will be another case of potentially revolutionary technology partnerships dying as a result the typical technology dysfunction. The answer lies with Apple and IBM

 


New C-Suite Tech Optimization Innovation & Product-led Growth IBM AR Chief Customer Officer Chief Executive Officer Chief Information Officer

News Analysis: Netsuite Acquires Venda For Digital Commerce And EMEA Expansion

News Analysis: Netsuite Acquires Venda For Digital Commerce And EMEA Expansion

Netsuite Sees Venda As Key To EMEA Expansion

On July 17th, 2014, San Mateo, CA based NetSuite announced the acquisition of London based Venda for an undisclosed sum.  Since General Manager Andrew Lloyd’s arrival in January 2011, NetSuite has made several acquisitions to bolster its standing in the world of Matrix Commerce with OrderMotion in May 2013 for order management expertise and Retail Anywhere in January 2013 for multichannel commerce.  Customers and prospects should care about the deal because:

@rwang0 Netsuite Venda

  • NetSuite gains an EMEA presence. Venda brings over 75 customers mostly based in EMEA to NetSuite.  Notable brands include Arsenal Football Club, BBC Worldwide, The British Museum, JVC, Laura Ashely, Metropolitan Museum of Art, McLaren Automotive, Orange, Sharp, and Tesco.

    Point of View (POV): Venda’s micro vertical specialization includes key areas such as apparel/accessories, art galleries/museums, consumer electronics, pharma/beauty products, specialty retail, sporting, and telecom/media.  The deep focus on micro-verticals
  • Venda adds matrix commerce credibility to NetSuite. Venda’s Convergent Commerce approach addressed many of the key matrix commerce components of any channel, demand signals, supply chains, digital enablers, and analytics (Figure 1).  While not perfect, customers chose Venda over other options for a more complete digital commerce solution and vertical expertise.  Venda also offered comprehensive ecommerce design, build, operational and support services,

    (POV): Customers seeking a more robust offering across all touch points should consider NetSuite Suite Commerce. The solution addresses complex business models for (B2B, B2C, B2B2C, P2P, etc.).  Constellation sees Venda as two tier Matrix Commerce offering with more advanced customers evolving to NetSuite Suite Commerce.

Figure 1. Venda’s Convergent Commerce Approach Provided Many Matrix Commerce Requirements

@rwang0 Venda Convergent Commerce
Source: Venda

The Bottom Line: The Goal Must Be Campaign To Commerce Not OmniChannel

As vendors seek to build out the key components of matrix commerce, customers and prospects can expect continued consolidation in the market. However, the goal isn’t just better commerce or order management. The vendors with a long term vision must build out the campaign to commerce capability. Why? Organizations and brands no longer sell products nor services.  Customers are buying experiences and outcomes.  This requires design thinking around the overall buyer experience.  The shift from selling products to keeping brand promises requires solutions that deliver end to end campaign to commerce.  Vendors who can deliver on marketing, sales, service, and commerce will win.  Netsuite’s acquisitions and SuiteCommerce offerings hint at this understanding of the matrix commerce requirements (see Figure 3).  Time will tell if they build out or acquire the full matrix commerce road map that customers seek.

Figure 3. Components Of Matrix Commerce Support A Buyer Centric Design

@rwang0 2014 Matrix Commerce

Your POV.

Ready for matrix commerce?  Are you a Venda or NetSuite customer?  Do you see synergies in this acquisition?  Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org.

Please let us know if you need help with your Digital Business transformation efforts. Here’s how we can assist:

  • Developing your digital business strategy
  • Building a Digital ARTISAN program
  • Connecting with other pioneers
  • Sharing best practices
  • Vendor selection
  • Implementation partner selection
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing
Resources

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy,stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 -2014 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on an a la carte basis or join the Constellation Customer Experience.

 

The post News Analysis: Netsuite Acquires Venda For Digital Commerce And EMEA Expansion appeared first on A Software Insider's Point of View.

 

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Constellation Announces SuperNova Award Judges

Constellation Announces SuperNova Award Judges

SuperNova award logoSuperNova Award judges comprised of technology luminaries and thought leaders

SAN FRANCISCO, CA, July 21, 2014—Constellation Research, Inc. (@ConstellationRG), the research and advisory firm helping clients dominate digital disruption through business models and disruptive technologies announced today the judges for Constellation’s SuperNova Awards for leaders in disruptive technology. The judges of the fourth annual SuperNova Awards, selected for their influence and accomplishments in enterprise technology, will evaluate applications against a vigorous set of criteria that emphasizes real-world applicability. The judges will evaluate all applications, and select applicants who embody the SuperNova Award spirit of innovation, overcoming adversity, and disruptive technology-driven business model transformation to advance to the finalist round.

A list of SuperNova Award judges can be found here: http://constellationr.com/events/supernova/2014/judges

The SuperNova Awards

The 2014 SuperNova Awards will recognize seven technology leaders in the following categories:

  • Consumerization of IT & The New C-Suite
  • Data to Decisions
  • Digital Marketing Transformation
  • Future of Work
  • Matrix Commerce
  • Next Generation Customer Experience
  • Technology Optimization & Innovation 

Interested parties should submit applications for the Awards here: http://constellationr.com/events/supernova/2014

Tips for submitting a successful application can be found here: http://constellationr.com/content/what-expect-when-applying-supernova-award

Rewards Include Research and Invitation to Connected Enterprise

Finalists in each category will be awarded one complimentary ticket to Constellation's Connected Enterprise.  Finalists will receive VIP admission to the event and may be selected to share their implementation story on a panel at Connected Enterprise.

Winners in each category will win a one-year “Research Unlimited” subscription, which includes access to all Constellation research and premium content. Constellation’s “Research Unlimited” subscription is valued at $120,000.

Awards Ceremony

The SuperNova Award Winners will be announced live, on stage, at the SuperNova Awards Gala Dinner on October 29, 2014 on the first night of Constellation's Connected Enterprise.

Timeline

·      May 27, 2014 application process begins. Submit applications here: http://constellationr.com/events/supernova/2014

·      August 1, 2014 last day for submissions. Judges select finalists.

·      August 22, 2014 finalists announced and invited to Connected Enterprise.

·      September 8, 2014 voting opens to the public

·      October 1, 2014 polls close

·      October 29, 2014 SuperNova Award winners announced at the SuperNova Awards Gala Dinner, held the first night of Constellation’s Connected Enterprise innovation summit.

Constellation Research encourages all technology leaders and early adopters to submit an application for the SuperNova Awards. More information about the awards can be found here: http://constellationr.com/events/supernova/2014

Constellation Research, Constellation SuperNova Awards, Constellation Orbits, Connected Enterprise, Constellation Cosmos, and the Constellation Research logo are trademarks of Constellation Research, Org. All other products and services listed herein are trademarks of their respective companies.

Press Contacts:
Contact Courtney Sato at [email protected] for interviews with analysts and Orbits members.

Sales Contacts:
Contact our sales team at [email protected].

 

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Postcard from Monterey 2 #CISmcc

Postcard from Monterey 2 #CISmcc

Second Day Reflections from CIS Monterey.

Follow along on Twitter at #CISmcc (for the Monterey Conference Centre).

At CIS 2013 in Napa a year ago, several of us sensed a critical shift in focus amongst the identerati - from identity to attributes. OIX launched the Attributes Exchange Network (AXN) architecture, important commentators like Andrew Nash were saying, 'hey, attributes are more interesting than identity', and my own #CISnapa talk went so far as to argue we should forget about identity altogether. There was a change in the air, but still, it was all pretty theoretical.

Twelve months on, and the Attributes push has become entirely practical. If there was a Word Cloud for the NSTIC session, my hunch is that "attributes" would dominate over "identity". Several live NSTIC pilots are all about the Attributes.

ID.me is a new company started by US military veterans, with the aim of improving access for the veterans community to discounted goods and services and other entitlements. Founders Matt Thompson and Blake Hall are not identerati -- they're entirely focused on improving online access for their constituents to a big and growing range of retailers and services, and offer a choice of credentials for proving veterans bona fides. It's central to the ID.me model that users reveal as little as possible about their personal identities, while having their veterans' status and entitlements established securely and privately.

Another NSTIC pilot Relying Party is the financial service sector infrastructure provider Broadridge. Adrian Chernoff, VP for Digital Strategy, gave a compelling account of the need to change business models to take maximum advantage of digital identity. Broadridge recently annoucned a JV with Pitney Bowes called Inlet, which will enable the secure sharing of discrete and validated attributes - like name, address and social security number - in an NSTIC compliant architecture.

Mind bending

Yesterday I said in my CISmcc diary that I hoped to change my mind at #CISmcc about something, and half way through Day 2, I was delighted it was already happening. I've got a new attitude about NSTIC.

Over the past six months, I had come to fear http://www.nist.gov/nstic/">NSTIC had lost its way. It's hard to judge totally accurately when lurking on the webcast from Sydney (at 4:00am) but the last plenary seemed pedestrian to me. And I'm afraid to say that some NSTIC committees have got a little testy. But today's NSTIC session here was a turning point. Not only are there a number or truly exciting pilots showing real progress, but Jeremy Grant has credible plans for improving accountability and momentum, and the new technology lead Paul Grassi is thinking outside the box and speaking out of school. The whole program seems fresh all over again.

In a packed presentation, Grassi impressed me enormously on a number of points:

  • Firstly, he advocates a pragmatic NSTIC-focused extension of the old US government Authentication Guide NIST SP 800-63. Rather than a formal revision, a companion document might be most realistic. Along the way, Grassi really nailed an issue which we identity professionals need to talk about more: language. He said that there are words in 800-63 that are "never used anywhere else in systems development". No wonder it's still "hard to implement identity" (in Grassi's words)!
    [Incidentally I chatted some more with Andrew Hughes about language; he is passionate about terms, and highlights in particular that our term "Relying Party" is a terrible distraction for Service Providers whose reason-for-being has nothing at all do wo with "relying" on anyone!]
  • Secondly, Paul Grassi wants to "get very aggressive on attributes", including emphasis on practical measurement (since that's really what NIST is all about). I don't think I need to say anything more about that than Bravo!
  • And thirdly (though he said a lot more) Grassi even asked "What if we got rid of LOAs?!". This kind of iconoclastic thinking is overdue, and was presented as part of a push to revamp the way government's orthodox thinking on Identity Assurance is translated to the business world. Grassi and Grant don't say LOAs can or should be abandoned by government, but they do see that shoving the rounded business concepts of identity into government's square hole has not done anyone much credit.

Just one small part of NSTIC annoyed me today: the persistent idea that federation hubs are inherently simpler than one-to-one authentication. They showed the following classic sort of 'before and after' shots, where it seems self-evident that a hub (here the Federal Cloud Credential Exchange FCCX) reduces complexity. The reality is that multilateral brokered arrangements between RPs and IdPs are far more complex than simple bilateral direct contracts. And moreover, the new forms of agreements are novel and untested in real world business. The time and cost and unpredictability of working out these new arrangements is not properly accounted for and has often been fatal to identity federations.

 
 

The dog barks and this time the caravan turns around

One of the top talking points at #CISmcc has of course been FIDO. The FIDO Alliance goes from strength to strength; we heard they have over 130 members now (remember it started with four or five less than 18 months ago). On Saturday afternoon there was a packed-out FIDO show case with six vendors showing real FIDO-ready products. And today there was a three hour deep dive into the two flagship FIDO protocols UAF (which enables better sharing of strong authentication signals such that passwords may be eliminated) to and U2F (which standardises and strengthens Two Factor Authentication).

FIDO's marketing messages are improving all the time, thanks to a special focus on strategic marketing which was given its own working group. In particular, the Alliance is steadily clarifying the distinction between identity and authentication, and sticking adamantly to the latter. In other words, FIDO is really all about the attributes. FIDO leaves identity as a problem to be addressed further up the stack, and dedicates itself to strengthening the authentication signal sent from end-point devices to servers.

The protocol tutorials were excellent, going into detail about how "Attestation Certificates" are used to convey the qualities and attributes of authentication hardware (such as device model, biometric modality, security certifications, elapsed time since last user verification etc) thus enabling nice fine-grained policy enforcement on the RP side. To my mind, UAF and U2F show how nature intended PKI to have been used all along!

Some confusion remains as to why FIDO has two protocols. I heard some quiet calls for UAF and U2F to converge, yet that would seem to put the elegance of U2F at risk. And it's noteworthy that U2F is being taken beyond the original one time password 2FA, with at least one biometric vendor at the showcase claiming to use it instead of the heavier UAF.

Surprising use cases

Finally, today brought more fresh use cases from cohorts of users we socially privileged identity engineers for the most part rarely think about. Another NSTIC pilot partner is AARP, a membership organization providing "information, advocacy and service" to older people, retirees and other special needs groups. AARP's Jim Barnett gave a compelling presentation on the need to extend from the classic "free" business models of Internet services, to new economically sustainable approaches that properly protect personal information. Barnett stressed that "free" Has been great and 'we wouldn't be where we are today without it' but it's just not going to work for health records for example. And identity is central to that.

There's so much more I could report if I had time. But I need to get some sleep before another packed day. All this changing my mind is exhausting.

Cheers again from Monterey.

New C-Suite Digital Safety, Privacy & Cybersecurity Security Zero Trust Chief Customer Officer Chief Information Officer Chief Information Security Officer Chief Privacy Officer

Postcard from Monterey #CISmcc

Postcard from Monterey #CISmcc

First Day Reflections from CIS Monterey.

Follow along on Twitter at #CISmcc (for the Monterey Conference Centre).

The Cloud Identity Summit really is the top event on the identity calendar. The calibre of the speakers, the relevance and currency of the material, the depth and breadth of the cohort, and the international spread are all unsurpassed. It's been great to meet old cyber-friends in "XYZ Space" at last -- like Emma Lindley from the UK and Lance Peterman. And to catch up with such talented folks like Steffen Sorensen from New Zealand once again.

A day or two before, Ian Glazer of Salesforce asked in a tweet what we were expecting to get out of CIS. And I replied that I hoped to change my mind about something. It's unnerving to have your understanding and assumptions challenged by the best in the field ... OK, sometimes it's outright embarrassing ... but that's what these events are all about. A very wise lawyer said to me once, around 1999 at the dawn of e-commerce, that he had changed his mind about authentication a few times up to that point, and that he fully expected to change his mind again and again.

I spent most of Saturday in Open Identity Foundation workshops. OIDF chair Don Thibeau enthusiastically stressed two new(ish) initiatives: Mobile Connect in conjunction with the mobile carrier trade association GSM Association @GSMA, and HIE Connect for the health sector. For the uninitiated, HIE means Health Information Exchange, namely a hub for sharing structured e-health records among hospitals, doctors, pharmacists, labs, e-health records services, allied health providers, insurers, drug & device companies, researchers and carers; for the initiated, we know there is some language somewhere in which the letters H.I.E. stand for "Not My Lifetime".

But seriously, one of the best (and pleasantly surprising) things about HIE Connect as the OIDF folks tell it, is the way its leaders unflinchingly take for granted the importance of privacy in the exchange of patient health records. Because honestly, privacy is not a given in e-health. There are champions on the new frontiers like genomics that actually say privacy may not be in the interests of the patients (or more's the point, the genomics businesses). And too many engineers in my opinion still struggle with privacy as something they can effect. So it's great -- and believe me, really not obvious -- to hear the HIE Connects folks -- including Debbie Bucci from the US Dept of Health and Human Services, and Justin Richer of Mitre and MIT -- dealing with it head-on. There is a compelling fit for the OAUTH and OIDC protocols here, with their ability to manage discrete pieces of information about users (patients) and to permission them all separately. Having said that, Don and I agree that e-health records permissioning and consent is one of the great UI/UX challenges of our time.

Justin also highlighted that the RESTful patterns emerging for fine-grained permissions management in healthcare are not confined to healthcare. Debbie added that the ability to query rare events without undoing privacy is also going to be a core defining challenge in the Internet of Things.

MyPOV: We may well see tremendous use cases for the fruits of HIE Exchange before they're adopted in healthcare!

In the afternoon, we heard from Canadian and British projects that have been working with the Open Identity Exchange (OIX) program now for a few years each.

Emma Lindley presented the work they've done in the UK Identity Assurance Program (IDAP) with social security entitlements recipients. These are not always the first types of users we think of for sophisticated IDAM functions, but in Britain, local councils see enormous efficiency dividends from speeding up the issuance of eg disabled parking permits, not to mention reducing imposters, which cost money and lead to so much resentment of the well deserved. Emma said one Attributes Exchange beta project reduced the time taken to get a 'Blue Badge' permit from 10 days to 10 minutes. She went on to describe the new "Digital Sources of Trust" initiative which promises to reconnect under-banked and under-documented sections of society with mainstream financial services. Emma told me the much-abused word "transformational" really does apply here.

MyPOV: The Digital Divide is an important issue for me, and I love to see leading edge IDAM technologies and business processes being used to do something about it -- and relatively quickly.

Then Andre Boysen of SecureKey led a discussion of the Canadian identity ecosystem, which he said has stabilised nicely around four players: Federal Government, Provincial Govt, Banks and Carriers. Lots of operations and infrastructure precedents from the payments industry have carried over.
Andre calls the smart driver license of British Columbia the convergence of "street identity and digital identity".

MyPOV: That's great news - and yet comparable jurisdictions like Australia and the USA still struggle to join governments and banks and carriers in an effective identity synthesis without creating great privacy and commercial anxieties. All three cultures are similarly allergic to identity cards, but only in Canada have they managed to supplement drivers licenses with digital identities with relatively high community acceptance. In nearly a decade, Australia has been at a standstill in its national understanding of smartcards and privacy.

For mine, the CIS Quote of the Day came from Scott Rice of the Open ID Foundation. We all know the stark problem in our industry of the under-representation of Relying Parties in the grand federated identity projects. IdPs and carriers so dominate IDAM. Scott asked us to imagine a situation where "The auto industry was driven by steel makers". Governments wouldn't put up with that for long.

Can someone give us the figures? I wonder if Identity and Access Management is already more economically ore important than cars?!

Cheers from Monterey, Day 1.

Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Digital Safety, Privacy & Cybersecurity Security Zero Trust Chief Executive Officer Chief People Officer Chief Information Officer Chief Marketing Officer Chief Digital Officer Chief Information Security Officer Chief Privacy Officer