We are excited to announce our annual Ambient Experience 100 (AX100), elite list of global executives focused on transforming both customer and employee experiences across their markets and their organizations. These leaders represent an exclusive cadre of rule breakers, peers and influencers willing to rethink possible.
They know what it takes to redefine business models, craft authentic experiences, break barriers and then some.
Our team collected nominations from peers, industry influencers, technology vendors, and analysts, and completed the comprehensive processes over the past six months. They looked for the following key traits and actions among the AX100 leaders:
- Thinking outside of the box and breaking the status quo through bold measures
- Activating and advancing experiences that understand and anticipate customers’ needs
- Recognizing and respecting that customers call the shots
- Making real impact by guiding their organizations to reinvent themselves and disrupt their industries
Congrats to this year’s AX100! They receive an exclusive invitation to the Ambient Experience Summit (AXS) in Napa Valley and will be celebrated at the induction ceremony on March 28. These leaders will share valuable insights and lessons learned in their own transformations at the event.
2023 AX100 Leaders:
- Blessing Adesiyan, Founder & CEO of MotherHonestly
- Melanie Allen, SVP, CMO of Brooks Running
- Liz Allen, Chief Marketing and Brand Officer of Exer Urgent Care
- Lorraine Barber-Miller, EVP & CMO, E-Commerce Officer of Philips
- Teresa Baxmeyer, Director - Digital Workplace Solutions at Ascension Health
- Scott Boyarski, Head of Digital Workplace, Senior Vice President of Fidelity Investments
- Melissa Brandebourg, VP Digital Workplace Technology at Charles Schwab
- Chris Brull, VP, Marketing at Kawasaki Motors
- Chris Bruzzo, Chief Experience Officer of Electronic Arts
- Dawn Callahan, Chief Marketing Officer of Boingo Wireless
- Mariana Cavalcanti, VP, DigitLal User Experience of Macy's
- Arun Chandra, SVP Viewer Experience at Disney
- Gloria T. Chen, CPO and VP of Employee Experience at Adobe
- Emily Chiu, Co-Founder and Head of Business
- Jon Chong, Head of Global Technology at Patagonia
- Jeff Chou, Head of Global Workplace Experience at Patreon
- David Chun, VP - Customer Experience at Home Depot
- Tamar Cohen, Vice President, Employee Experience at Travelers
- Frederique Covington Corbett, Chief Global Brand Officer at Visa
- Jabulile Dayton, Founder and Principal at Jabu HR, Inc.
- Emily Dayton, Head of Real Estate & Workplace Experience at Hasicorp
- Melissa Dean, Director, Digital & Talent Transformation at Ameritrade
- Andres Diaz, Executive Director, Head of Experience Services & Digital Innovation at Genentech
- Lakshim Duraivenkatesh, VP, Buyer Experience Engineering at eBay
- Meagen Eisenberg, CMO at Lacework
- Martyn Etherington, CMO at BMC
- Melissa Felder, Chief Experience Officer at California Academy of Sciences
- John Finley, Head of Customer Experience at Bank of the West BNP Paribas
- Karin Flores, VP Strategic Events, Customer Experience Center and Programs at Okta
- Oracio Galindo, Head of Employee Experience at LA Rams
- Beth Gelba, Digital Workplace Leader at BCD Travel
- Ben Gemsky, Senior Director Executive Technology & Digital Workplace at Mars
- Lisa Goldstein, Partner, Collaboration, Digital Workplace at Pinterest
- Armando González, Head of User Experience Design at Apple
- Bala Haran, Director of IT, Digital Workplace at NTT Data Services
- Melissa Hartman, Digital Workplace Customer Engagement Manager at The Coca-Cola Company
- Chris Harrer, Digital Communications Leader, Intranet & Digital Workplace at Comcast
- Brynn Thomas Harrington, VP, People Experience at Meta at Meta
- Julie Harvey, Sr. Director, Employee Experience Technology at Discount Tire
- Kalee Hasselbach, Head of Workplace Experience at Plaid
- Christine Heckart, CEO of Xapa
- Brian Himstedt, CIO, VP Technology & Business Analytics at Kansas City Royals
- Angela Hsu, CMO of Overstock
- Angela Huffman Edwards, IT Leader for the Digital Workplace at Hertz
- Justin Idi, Associate Director, Global Technology & Knowledge at KPMG
- Paul Imhoff, Director, CX at Hyundai Motors
- Ana Jauregui, Head of IS Consumer Experience at ABB
- Marcus Johnson, Head of Client Contact Center at City National Bank
- Ali Kazerani of BMO Financial
- Malka Katzin, Digital Workplace Leader at BCG
- Amy Kelman, VP, Customer Experience at Lively
- Emily Ketchen, CMO, Intelligent Devices Group at Lenovo
- Ali Khalil, Sr Director - Digital Workplace Architecture and Strategic Initiatives at GE
- Debbie Kriszman, SVP, People Ops and Employee Experience at Global Atlantic Financial Group
- Nahida Lebbos, former Head of Design and User Experience at Illumina
- Samantha Lomow, President at Footlocker Global Brands
- Todd Lyche, Chief Data Officer of Guitar Center
- Jared Mabry, Vice President, Digital Patient Experience at HCA Healthcare
- Bill MacBride, SVP, Contact Center Operations at Nutrisystem
- Spencer Mains , Head of Digital Workplace Experience at PGE
- Royce Mason, Head of Digital Workplace at Avery Dennison
- Veronica Maxam, VP Customer Experience at Chief
- Christopher Mayfield, Head of Experience Design at Konica Minolta
- Robin McClaren, Digital Experience Leader at Wells Fargo
- Melanie McDonald, Chief Experience Officer of Koki & Company
- Marilyn Mersereau, former CMO of RMS
- Sean Morong, Employee Experience Activation Lead at Accenture
- Anoop Narang , Head of Digital Workplace at Rivian
- Charles Nelles, CTO of The Joint Chiropractic
- Wilson Nieves, SVP, Customer Experience at Citizen Watch America
- Casey O'Connor, Manager, Digital Workplace at EY
- Allison O'Connor, Vice President, Head of Member Experience at Frontdoor
- April Obersteller, Director of Global Experience at woom Bikes
- Lucas Parelius, VP Customer Experience at Brex
- Cara Pellegrini, VP, Experience Operations at Genentech
- Nick Piergallini , Digital Workplace Program Director at Lockheed Martin
- Joe Pinto, Chief Customer Officer at Pure Storage
- John Prieto, Director of Digital Workplace Solutions at Allstate
- Christy Punch, Senior Mgr., Product Manager Engineering Experience at Liberty Mutual Insurance
- Dante Ragazzo, Senior Director, Digital Workplace at Tapestry
- Suja Ramachandran, Head of Omni channel Customer Experience at Petco
- Nadyne Richmond, Vice President, Experience Design at Babylon
- Tony Sanchez, Global Head of Digital Workplace at American Express
- Jay Schneider, Chief Product Innovation Officer at Royal Caribbean
- Ron Secrist, VP, Digital Customer Experience at Capital One
- Nancy Selph, Global Head, Information Technology at Avellino Lab
- Pranab Sinha, CIO of Matterport
- Jacqueline Slope, VP, Technology at Anaheim Ducks
- Julie Spencer Washington, Chief Experience Officer, CMO at Trinity Health
- Srini Sridhar, VP Customer Experience at Yodlee
- Chris Stakich, Chief Experience Officer of Young President's Organization
- Charlotte Taylor, Head of People Experience at Google
- Jerilyn Teo, Senior Leader of Culture and People Experience at Amazon
- Sharon Tepper, VP, People & Experience at Deckers Brands
- Mike Tschudy, SVP, Head of UX and CX at Pearson
- Jennifer Waldo, Chief People and Employee Experience Officer of Ford
- Libby Wanamaker, VP, Talent Experience at Chick-Fil-A
- April Wang, former Head of User Experience and Design at Ingram Micro
- Jess Weber, President and Interim CEO of Creatively
- Eli Winkler, Chief Marketing Officer of Smith & Noble
For more details about the listed executives, visit: https://www.constellationr.com/work-contellation/ax-leaders/ax100-2023