Writer released Action Agent, an "autonomous AI superagent," that's designed to carry out multi-step work using deep research, computer use and tools with enterprise controls.
Action Agent is in open beta and available for Writer customers with no extra cost. Writer has been building its platform for specialized agents for multiple industries and has a foundational model family called Palmyra.
For enterprise agentic AI, Writer is a company worth following since its models are outperforming generalist large language models. The company, which has a Model Context Protocol (MCP) gateway, has integrations across 80 enterprise systems including Salesforce, Google Workspace and third party data platforms. It has been busy of late. A quick recap:
- The company named Dan Bikel its first Head of AI. Bikel, an alum at Meta, Google and LinkedIn, will oversee Writer's in-house lab. In his most recent role, Bikel led applied research for AI agents at Meta.
- Writer released its adaptive reasoning LLM Palmyra X5 model with a 1M context window.
- The company launched AI HQ, a centralized hub designed to enable enterprises or orchestrate AI agents and workflows. The platform includes Agent Builder. Early beta users include Uber, Salesforce and Franklin Templeton.
- Writer raised $200 million in Series C capital for a $1.9 billion valuation.
Key points about Action Agent include:
- Action Agent browses and interacts with web pages, connects to data providers and builds and deploys software.
- It executes on multi-step plans.
- Action Agent generates images, visualizations and structured files.
- It also provides an audit trail.
Holger Mueller, an analyst at Constellation Research, said:
"Writer is nicely evolving its architecture suite going with the evolution of enterprise adoption from specific tools to the ability to connect multiple agents to achieve higher automation levels with an uber agent."
Writer's platform and what you need to know
Action Agent is the latest installment of the Writer platform. Here's what you need to know.
Writer is focused on enterprise AI agents. The company's platform goes from prototype to build to deployment.
Palmyra LLMs. Writer has a family of Palmyra models including X5, its latest reasoning model, and a set of specialized ones focused on medical, finance and creative.
Knowledge Graph, Writer's approach to RAG. Knowledge Graph automatically syncs and updates from data sources.
The ecosystem. Writer has a large ecosystem of systems integrators, cloud, and technology partners including Accenture, KPMG, AWS, and Google Cloud. Its Action Agent will soon be able to connect to over 80+ enterprise apps and third party data sources via a secure MCP server, enabling IT-governed access to 600+ agent tools in total.
Customers. Writer counts multiple Fortune 500 companies as customers including Ally Financial, Uber, Prudential, Kenvue, Marriott and others.
The roadmap. Writer is aiming to develop self-evolving models that can learn from experiences and adjust to feedback from people.
