Results

Insight News
September 30, 2025

ServiceNow launches AIx as AI becomes the platform UI

Data to Decisions
ServiceNow launched AI Experience (AIx), a multimodal interface that will serve as a user interface for the company's platform. Enterprise users will be able to access ServiceNow a...
Larry Dignan
Insight News
September 25, 2025

Databricks, OpenAI form $100 million partnership

Data to Decisions
Databricks said OpenAI's foundational models will be available in the Databricks Data Intelligence Platform and Agent Bricks natively in a partnership worth $100 million. ...
Larry Dignan
Analyst Blog
September 21, 2025

Research Report: Should AI Be Blamed for Hiring Decisions, or Should the Employer Bear Responsibility? Landmark Mobley v. Workday Case Raises the Question but Is the Wrong Case

Digital Safety, Privacy, and Cybersecurity
On May 16, 2025, U.S. District Judge Rita Lin of the Northern District of California granted preliminary certification of the case of Mobley v. Workday as a collective action. Specifically, the suit claims that Workday’s artificial intelligence (AI)-based applicant recommendation system unfairly discriminates against job seekers above the age of 40. The plaintiff claims that he was denied across multiple companies using the same system. The judge’s preliminary certification of the case as a collective action enables qualified individuals across the U.S. to opt in to the lawsuit.
R "Ray" Wang
Insight News
September 17, 2025

Google's Agent Payments Protocol fleshes out AI agent commerce

Marketing Transformation
Google launched the Agent Payments Protocol (AP2) in a move that will flesh out how AI agents will handle commerce and transactions. AP2 is an extension of Google's Agent2Agent (A2...
Larry Dignan
Insight News
September 10, 2025

Microsoft 365 launches role-based Copilots

Data to Decisions
Microsoft announced a set of Copilots for sales, service and finance in a move that brings role-based assistants to Microsoft 365 Copilot. ...
Larry Dignan
Insight News
September 04, 2025

HubSpot’s strategy: Use AI to deliver work, not software

Data to Decisions
HubSpot is betting that a series of new services, Data Hub, new Breeze Agents, Breeze Marketplace and Studio, CPQ in Commerce Hub and Loop, a playbook for inbound marketers, as wel...
Larry Dignan
Insight News
September 02, 2025

Zscaler delivers strong Q4, fiscal 2026 outlook

Data to Decisions
Jay Chaudhry, CEO of Zscaler, said the company topped $3 billion in annual recurring revenue with record operating margin. "We are rapidly expanding our AI security portfolio to ad...
Larry Dignan
Insight News
September 02, 2025

OpenAI acquires Statsig, adds CTO of applications

Data to Decisions
OpenAI will acquire Statsig, a startup focused on product testing, in a deal that highlights how the company is building out applications around ChatGPT. Statsig CEO Vijave Raji wi...
Larry Dignan
Insight News
August 31, 2025

Pondering the future of enterprise software

New C-Suite
Enterprise software will be reinvented with headless platforms, AI agents and enterprises that will aim to build their own systems. But a lot has to happen for enterprise software ...
Larry Dignan