Celonis is looking to embed its process intelligence platform into agentic AI workloads and make it clear that AI agents sans process knowhow won't deliver enterprise value.
Salesforce said it has acquired Apromore, a process intelligence software provider, as it aims to bring process optimization to its Agentforce platform.
UiPath expanded its UiPath Platform, which is aimed at agentic AI automation and orchestration, and lined up a bevy of partners including OpenAI, Google, Microsoft, Nvidia and Snowflake as it solidified its integration strategy.
Sunil Karkera, Founder Soul of the Machine, is leveraging agentic AI to outpace much larger companies. "We solve boring problems and it's exciting," said Karkera.
Enterprise software vendors appear to be coalescing around the idea that process mining is an enabler for agentic AI and should be built into platforms.
ServiceNow launched its Zurich release of its platform with tools to build AI apps and agents more easily, attach identities to digital workers and integrate process and task mining into agentic workflows.
To close the loop between insights and actions enterprises will need to double down on process intelligence and efficiency, or what Constellation Research analyst Holger Mueller calls high-fidelity (hi-fi) process management.
Automation and returns are what matters. And you don’t have to rely solely on heavy compute, reasoning large language models to get there. Use the tool for the right job.
SAP has agreed to not interfere with Celonis' data extractor for customer data until the litigation between the two companies has been resolved. In turn, Celonis has withdrawn its motion for a preliminary injunction.
UiPath launched the latest version of platform with a focus on "agentic automation" that encompasses AI agents, but acknowledges that technologies like robotic process automation and even people fit into automated processes.
ServiceNow launched AI Agent Orchestrator, part of a set of tools designed to pit the company's Now Platform in the middle of agentic AI. The company also reported fourth quarter earnings as well as partnerships or expanded deals with Google Cloud, Oracle and Visa.
ExxonMobil is looking to save $15 billion in operating costs by 2027 and it will leverage artificial intelligence in combination with process intelligence to get there.
