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Customer Story

Anthropic vs. SaaS: A Nuanced View

Data to Decisions
Anthropic is a) a software-as-a-service (SaaS) killer, b) a disruptor of multiple industries with its Claude large language model (LLM) and the agentic apps built around it, c) an…
Larry Dignan
Customer Story

SaaS Under the Microscope: How To Evaluate Your Vendor

Data to Decisions
Software-as-a-service (SaaS) companies are being repriced, reevaluated, and rethought as analysts, investors, and customers wonder how artificial intelligence (AI) agents will…
Larry Dignan
Customer Story

ZohoDay 2026: Emerging Themes To Watch

Data to Decisions
ZohoDay 2026 in February featured dozens of takeaways and insights from an enterprise software company that has historically been disruptive and offers great value for the money…
Larry Dignan
Open Research

Constellation Research's CXO Confidence Survey

Data to Decisions
  Constellation Research’s 2025 CxO Confidence Survey examines enterprise sentiment among senior decision-makers navigating a landscape defined by complexity and cautious…
R Ray Wang, Hannah Mason
Open Research

Constellation Research's 2025 AI Survey

Data to Decisions
  Artificial intelligence (AI) has shifted from experimentation to execution. Nearly all respondents (95%) to Constellation’s 2025 AI Survey report actively using AI…
R Ray Wang, Hannah Mason
CR Pulse

Sales Force Automation: Salesforce

Matrix Commerce
Market Description Sales force automation (SFA) solutions focus on documenting and addressing the entirety of the sales process—automating and recording the specific stages,…
Martin Schneider
CR Pulse

Sales Force Automation: SAP

Matrix Commerce
Market Description Sales force automation (SFA) solutions focus on documenting and addressing the entirety of the sales process—automating and recording the specific stages,…
Martin Schneider
Trends

Assessing Agentic Enterprise Readiness

Future of Work
Agentic artificial intelligence (AI) sits top-of-mind for many executives, especially those focused on experience delivery and customer engagement. Although many have launched…
Liz Miller
CR Pulse

Infor Evolves Its EAP for the AI Era

Matrix Commerce
Market Description Enterprises run enterprise applications to manage and automate their innate value-creation process. Enterprise resource planning (ERP) systems are the most…
Holger Mueller
CR Pulse

Sales Force Automation: ServiceNow

Matrix Commerce
Market Description Sales force automation (SFA) solutions focus on documenting and addressing the entirety of the sales process—automating and recording the specific stages,…
Martin Schneider
CR Pulse

Sales Force Automation: HubSpot

Matrix Commerce
Market Description Sales force automation (SFA) solutions focus on documenting and addressing the entirety of the sales process—automating and recording the specific stages,…
Martin Schneider
Open Research

Constellation Research’s 2025 Analyst Relations Survey

Data to Decisions
  Constellation Research’s 2025 Analyst Relations Survey provides a snapshot of how analyst relations (AR) professionals are navigating fixed budgets, shifting expectations,…
R Ray Wang, Hannah Mason
Trends

IBM Embarks on a Fault-Tolerant Quantum Voyage

Data to Decisions
Market Description In June 2025, IBM shared an updated roadmap for its quantum offerings that reflects new dates and systems as well as the industry’s overall attention to…
Holger Mueller
Big Idea

AI Exponentials Will Rule the World

Data to Decisions
The age of artificial intelligence (AI) ushers in a revolution with an exponential scale unmatched by any other technology revolution to date. As humanity grapples with what…
R Ray Wang