The companies that are looking to leverage artificial intelligence for competitive advantage are increasingly choosing to go custom. It's build over buy at massive scale...for now.
CVS Health is betting it can leverage technology and AI to create an "engagement as a service" strategy and an integrated platform that ties together its brands that include Aetna, CVS Caremark, CVS Pharmacy and Health Care Delivery.
Amazon Web Services launched AWS Transform custom, which is a new agent to modernize the custom code that got you into your technical debt pickle in the first place.
Agentic AI will alter processes, customer experience flows and enterprise structures.Those are some of the conclusions from the buy side. Here are some of the takeaways from CxOs speaking at Constellation Research's Connected Enterprise 2025.
Citigroup CEO Jane Frasier said the bank has launched a pilot of AI agents for 5,000 employees. The agentic AI pilot is designed to complete multi-step tasks with a single prompt.
When Abrigo, which provides compliance, credit risk, and lending software for financial institutions, launched a series of new capabilities to its Abrigo AI suite in September this year, the effort was more than a product launch. The additions were the payoff in product velocity as a result of a broader cloud and data transformation.
Target's incoming CEO Michael Fiddelke is betting that AI, technology and process optimization will return the company to growth while navigating economic uncertainty.
Companies that are AI native are likely to deliver better returns, run autonomously and thread the needle between human and digital labor. The catch? Getting to that AI native status isn't going to be easy.
Airbnb has launched an AI agent built on 13 different models for customer service in its app and plans to add more AI tools in the quarters to come. The goal: Transform the Airbnb app into one that is AI native.
Dr. David Bray emphasized that adaptability is a competitive advantage in today's rapidly changing environment, and boards should focus on empowering their organizations to sense and respond quickly to changes rather than getting bogged down in tactical decisions.
Enterprise technology buyers are half way through 2025 and still lack the visibility to make strategic investments with longer time horizons. That said, enterprises are chasing technologies--notably artificial intelligence--to transform, become nimble and optimize so there's a cost cushion due to productivity.
Procter & Gamble's two-year restructuring includes a heavy dose of digital transformation, artificial intelligence and supply chain automation and optimization.
