Microsoft wants developers to build multi-agent systems and is laying the groundwork across its tools and supporting protocols that will make it happen.
We dropped in on Boomi World 2025 to get a feel for what enterprises are doing in agentic AI and emerging best practices. Here’s a look at some early lessons to ponder.
Boomi said that it has more than 33,000 Boomi AI Agents deployed across enterprises as it rolled out new agents for Boomi Enterprise and Boomi Agentstudio went generally available.
Agentic AI is dominating headlines and the enterprise technology sector, but the impact on the IT budget remains to be seen. Agentic AI is promising, but it's going to take more prototypes and proof of ROI to get the budgets rolling.
Agentic AI is likely to have an unwelcome side effect: Data wars and lawsuits between platforms. Data access skirmishes will proliferate as millions of AI agents start trying to complete tasks autonomously.
ServiceNow launched its Yokohama release of its Now Platform including AI agent orchestration, analytics and a workflow data fabric that integrates apps, data warehouses and lakes, and a workspace and studio to design and integrate agents.
Agentic AI is developing at a rapid clip with cloud giants, software companies and enterprises racing to create autonomous agents. The catch is that there little integration across platforms, standard are lacking and orchestration and context is missing.
Salesforce launched a developer edition of Agentforce and a marketplace for pre-built partner agents and actions.
Salesforce and Google Cloud have expanded a partnership that will bring Google's Gemini models to Agentforce, integrate Salesforce Service Cloud tightly with Google Customer Engagement Suite and enable handoffs between the companies' AI agents.
SAP launched Business Data Cloud, a platform that gives applications access to structured and unstructured data across its platform as well as third-party data. The effort is getting a big assist from Databricks.
OpenAI launched Operator, an AI agent that can use go to the web and perform tasks such as booking vacations, shopping for groceries and making restaurant reservations.
ServiceNow said it will acquire Cuein, a startup that analyzes AI and human chat interactions. The company said the deal will accelerate its roadmap for ServiceNow AI Agents.
