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Here's who I'm speaking with this week:MondaySAS Global Forum ( #SASec14 )Tuesday - WednesdayAdobe Summit ( #AdobeSummit )WundermanFriday
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Research Report: Digital ARTISANs - The Seven Building Blocks Behind Building A Digital Business DNA
Shift to Digital Businesses Requires A Transformation Of Leadership And Organizational DNA
The discussion about digital business often goes deep into the five pillars of digital technologies. In fact, the convergence of these pillars have spawned the latest and trendiest iterations of technology from enabling the sharing economy to 3D printers to wearables that drive sensor and analytical ecosystems. As organizations contemplate how these broad based digital business trends will disrupt existing business models, leaders can apply Constellation’s Futurist Framework and consider dimensions from the political, economic, societal, technological, environmental, and legislative (PESTEL) angles. However, even after much planning, astute CXO’s from market leading and fast follower organizations quickly realize that technology and process alone is not enough to transform their organization’s DNA inside the organization.
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By 2018, CIOs expect it to play a critical role in enabling their organizations strategic vision according to IBM’s latest study, Moving from the back office to the front lines – CIO insights from the Global C-suite Study. The IBM study and recent cloud computing forecasts and market estimates illustrate how quickly CIOs’ roles are changing.
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On March 18th, Mountain View, CA based Gainsight announced the Spring 2014 release of its customerssuccess management platform. Led by CEO Nick Mehta, the cloud software vendor has received over $29M in funding from key investors such as Bain Capital, Battery Ventures, Capital Innovators, Cultivation Capital, Silicon Valley Bank, and Summit Partners. In addition to the latest release, the company added two industry veterans Sherif Botros from SAP as Chief Data Scientist and Puja Ramani from Facebook as Director of Product Management and Analytics.
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We had the opportunity to catch up with the Ceridian executive team for a full day of briefings. And it was packed full of information – in an interactive format, with Dave Ossip emceeing and the executive team sharing their respective parts on the progress since the last user conference of July 2013 in Orlando.
Here are my top 3 takeaways from the briefings:
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Below is the recording of my session at the SharePoint Conference 2014 that explains how collaboration should not be a stand-alone process but rather integrated with the business tools people use to get their jobs done. Towards the end I interview Steve Novoselac, Technology Director at Trek Bikes about their use of collaboration tools.
Analyst Blog
The enterprise social revolution is brewing in the enterprise today. Mobile technologies, business velocity, collaborative engagement, advanced analytics, and unified communications are converging to deliver the promise of enterprise social success. Organizations that miss this paradigm shift from transactional systems to engagement systems will face dire consequences. How can you ensure that enterprise social technologies will be embraced for project management and adoption will be sustainable?
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A FIRST-PERSON JOURNEY INTO THE COLLABORATIVE ECONOMY I've been keeping an eye on the rise of the "collaborative economy." In a nutshell, I see it as a progression of social business, where individuals use technology to harness cultural trends and change commercial market dynamics. But rather than just read and write about this new movement, I wanted to experience it for myself. After all, experiencing is believing. FACEBOOK ADVERTISING WORK It started with an ad on Facebook. You know, the kind that stands out because it's in the middle of your newsfeed and references a couple of your friends who have liked the brand's page, but probably have no idea that their profiles are being referenced for this particular message. In this case, I kept seeing an ad for Uber related to SXSW: drivers wante
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Each couple of months, Association of Data-driven Marketing and Advertising (ADMA) convenes their expert groups on a wide range of topics. Drawn from across the marketing landscape, these groups hash out important, practical topics and challenges that impact their daily work. There are groups that focus on multi-channel, and acquisition and lead generation through email, […]
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My daughter broke her arm a little over a week ago. She was playing soccer over 2 and half hours away and her mom took her to the games (she had two). Apparently, right before half time she was fouled by someone on the other team and ended up falling and hearing a crack. My [...]
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Premium Research
Constellation Analysts Provide Perspectives on Salesforce1 from CRM, PaaS, and Social Angles
Three Constellation analysts shed specific light on Salesforce1 and its implications for customers and business partners.
I’m looking forward to attending the Adobe Summit this year in Salt Lake City. Thinking about join me? Here are the top reasons why you should attend: Make the most of every opportunity Summit will give you the inspiration, tools, and know-how to find and maximize every marketing opportunity so you can increase your impact […]
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As I ramp up my analyst coverage, I'm interested in hearing from companies that enable customer experience management (including relationship management, social networks, content optimization and publishing, advocacy, and analytics), provide marketing services (including agencies and consultancies) and support innovation agenda items (including social business, omnichannel, and global digital trends). Here's who I'm speaking with this week:
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The news started trickling out late last week that Google is freezing support for social media management solution Wildfire in order to integrate more closely with DoubleClick. The company's official statement says that they "won’t be building new features or signing up new customers" and current customers and competitors know what this means -- there are suddenly dozens of brands and agencies looking for alternative solutions.
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In one of the most highly anticipated sessions ever at the annual South-by-Southwest (SXSW) culture festival, NSA whistle blower Ed Snowden appeared via live video link from Russia. He joined two privacy and security champions from the American Civil Liberties Union - Chris Soghoian and Ben Wizner - to canvass the vexed tensions between intelligence and law enforcement, personal freedom, government accountability and digital business models.
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The bigger SXSW gets, the better it becomes for a place to get business done. Here's why.
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Enjoying my first week of no work related travel for 2014 I watched the keynote of HR 2014 remotely. Here are my takeaways.
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Quarks
Moving beyond Traditional Salesforce Automation
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This report provides a high level discussion of best practices in which organizations should partake in order to fully take advantage of the data growth coming from a combination of social, mobile, and cloud technologies.
[Video] Setting up Office365 in a snap
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Whilst capioIT and others repeat it ad nauseam, a view that considers that the countries of the Asia Pacific market to be generic and require a single strategy is making the most fatal mistake of all in terms of understanding … Continue reading →
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Reform to Australia’s Privacy legislation began in 2004 – and as of tomorrow, 12 March 2014, there will be a raft of changes to the way in which our privacy is regulated. The Australian Privacy Commissioner, Timothy Pilgrim, provides a high level of overview of the changes in this video. Australian Privacy Principles The changes […]
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