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This week’s blog is something new for X1 – a Q & A with Howard Williamson, the General Manager for X1’s market leading Social Discovery product. Howard is an experienced digital forensics expert and began his career in law enforcement, which gives him a unique perspective on the practice of social discovery. I had the pleasure of interviewing Howard this week on what is a very hot topic – social discovery.
Analyst Blog
Constellation recommends Oracle Sales Cloud for customers and partners. Find out why in the latest research report by R "Ray" Wang.
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Analyst Blog
Chief Digital Officers serve as a leader who is wholly responsible and ultimately accountable for driving digital business transformation. As identified by Constellation in its’ recent report on the “Case For the Chief Digital Officer”, Constellation expects this executive to report directly to the CEO and bridge the gap between marketing and IT at a corporate level, rather than report into either existing function.A properly chartered CDO should have responsibility for:
1. Formulating digital business strategy. 2. Activating operational initiatives. 3. Managing the organization’s transformation. …Yet The Evolving Lineage Of The Chief Digital Officer Depends On Industry...
Ready to execute your digital strategy? Register for the Making the Case for the Digital CXO webinar or download the report, The Case for the Chief Digital Officer.
Analyst Blog
I have been studying counter intuition for about five years, and I find it to be the single most effective way to stand out as a leader. A lot has been written about how counter-intuitive truths can open people’s minds to change. Neuroscience describes this as ‘cognitive dissonance’; stopping our mind from processing automatically and setting us up to restructure our thinking.See how other successful business individuals and world-recognized leaders apply counter intuition.
Analyst Blog
For years, headlines about cloud computing have focused on infrastructure for the enterprise. Stories typically focus on the vendors – Amazon Web Services, Azure, Google App Engine, OpenStack, etc. – or on the benefits such as scalability, reliability, cost efficiency and of course that enterprise buzzword, “agility”.
But there’s an equally large, if not larger revolution occurring in small business where the catalyst is cloud software more than infrastructure-as-a-service. The greatest improvement over desktop or server software is this – the cloud promises easy access to the latest business technology.
Analyst Blog
Amazon Web Services, Coursera, Google, MIT Courseware and Microsoft are accelerating the depth and variety of cloud computing courses, courseware and learning materials they are freely making available online.
Analyst Blog
Love it or hate it, mobile computing is (has) dramatically changed the way we work. So I have two questions for you:
1) What are the 3 biggest advantages mobile access provides in helping you get your job done?
2) What are the 3 biggest challenges you have getting your job done while working mobile?
Analyst Blog
Customer loyalty is the holy grail for retailers, consumer product companies (CPG), airlines, credit cards, media, and so on and so on. Companies across the majority of industries are striving to understand why their consumers are willing to hand over their hard earned income for goods and services. Why or will these consumers continue to purchase from the same source? And how can these companies keep these customers coming back and hopefully spending more and more...
Analyst Blog
Everything old is new again...
Facebook's Graph Search helps you search for people, places and things...Which was the main focus of Lotus's ~1999-2002 Knowledge Management efforts. "People, Places & Things as the three essential ingredients of an effective Knowledge Management infrastructure"
Analyst Blog
The data entry portion of time-tracking generally isn’t value-added time in our work. In my #SummerOfWorkDesign, I’m interested in finding tools and tricks that help people focus on their work, and not the transaction costs of that work. Y Combinator participant, Tiempo, and other new approaches to time-tracking help speed up pay processes, accounting, and even personal monitoring.Do you have a suggestion for my #SummerOfWorkDesign? A tool or trick that helps you or your organization do better at designing work that is valuable, provides feedback from the tasks themselves, and helps you get the collaboration you need?
Analyst Blog
Whenever people talk about creating apps the conversation turns to delighting the customer. Companies build apps that will delight people. They will have a great user interface (UI) and an even better user experience (UX). They will enable people to do what they want/need to do. We learn from day one when you walk into a company it’s all about pleasing the customer. That’s why we build consumer apps the way that we do. Then when we have time, we build apps for our employees. You know, the ones we call users. We give them mobile devices or expect them to use their own. We take apps that exist on the desktop and port them to mobile devices. If we have time we may even try and make the apps look good. Yet businesses have no idea why their employees aren’t using those apps.
It’s really very simple. We think of our employees as an afterthought...
Analyst Blog
Where will people do their most effective work? I’m in the middle of selling my old house and just bought a new one, so the common real estate refrain, “location, location, location” has been going through my head a lot. Do people need to work at an organizational site to be engaged? Can they work effectively away from a formal office?
Analyst Blog
New deadline August 12, 2014
If you led the implementation of a disruptive technology for your organization we want to hear your story!
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Analyst Blog
Premium Research
Early Adopter Experience Demonstrates Growing Traction in Oracle’s Customer Base
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Learn how real Oracle customers are using Oracle Sales Cloud with three customer case studies.
Last week Google held its customer event in Sydney, Atmosphere14. capioIT was intrigued to find that front and centre at the entrance was a bowl of lemons. I can only guess that Google was going to make lemonade from lemons, sadly, whilst the day had moments of sweetness, Google could not set up the lemonade stand this time around.
Flaws sit in two key areas: 1) The integration across the enterprise of Google is limited and the Google Compute offering is seriously lagging the other scale public cloud providers. 2) The Google Compute strategy is much weaker in the overall Asia Pacific region
Analyst Blog
Summary: BlackBerry is poised for a fresh and well differentiated play in the Internet of Things, with its combination of handset hardware security, its uniquely rated QNX operating system kernel, and its experience with the FIDO device authentication protocols.
To put it plainly, BlackBerry is not cool.
And neither is security.
But maybe two wrongs can make a right, in terms of a compelling story. BlackBerry's security story has always been strong, it's getting stronger, and it could save them.
Analyst Blog
Case Study
Why Moving from Service Bureau to Owning Software Has Advantages
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This case study details Presbyterian Homes' selection and implementation of its new on-premise HR solution, Kronos.
Days 3 and 4 at CIS Monterey.
Andre Durand's Keynote
The main sessions at the Cloud Identity Summit (namely days three and four overall) kicked off with keynotes from Ping Identity chief Andre Durand, New Zealand technology commentator Ben Kepes, and Ping Technical Director Mark Diodati. I'd like to concentrate on Andre's speech for it was truly fresh.
It's famously been said that "identity is the new perimeter" and Andre says that view informs all they do at Ping. It's easy I think to read that slogan to mean security priorities (and careers) are moving from firewalls to IDAM, but the meaning runs deeper. Identity is meaningless without context, and each context has an edge that defines it. Identity is largely about boundaries, and closure.
MyPOV and as an aside: The move to "open" identities which has powered IDAM for a over a decade is subject to natural limits that arise precisely because identities are perimeters. All identities are closed in some way...
Analyst Blog
We take a look at the HireVue press release from July 23rd (it can be found here) in our usual commentary style.
SALT LAKE CITY, Utah – July 17, 2014 – HireVue, the leading digital recruiting and talent interaction provider, today announced the first predictive candidate and interviewer recommendation engine, HireVue Insights. For the first time, companies can use the power of big data to identify their top candidates and best interviewers based on interaction, hiring and performance attributes. It helps organizations optimize their hiring model and gives talent professionals a competitive edge by reducing guesswork and helping them discover the right candidates more quickly. For candidates, it levels the playing field and gives often overlooked talent a chance.
Analyst Blog
Deadline to apply for the SuperNova Awards is August 1, 2014
The SuperNova Awards are the first awards to recognize leaders in disruptive technology. If you're driving business model transformation via disruptive technology we want to hear your story!
Analyst Blog
SAP announces they will sponsor two key open source communities: Cloud Foundry® and the OpenStack foundation. We analyze the news.
Analyst Blog
Global Partnership Signals Expansive View Of Digital Business Disruption
On July 15th, 2014 IBM’s Ginni Rometty and Apple’s Tim Cook announced in Cupertino, CA a strategic partnership to transform enterprise mobility. Apple and IBM that enterprise leaders should watch carefully: 1) IBM will build a new class of industry specific enterprise solutions. 2) IBM will deliver a set of mobile management services optimized for the iOS and iCloud. 3) IBM will provide enterprise class AppleCare services 4) IBM will provide logistics expertise to apple. 5) IBM will build a new class of industry specific enterprise solutions.
Analyst Blog
The Great Fire Wall Is Alive And Well: A Post Card From China
This morning I arrived in Beijing, China. It’s my first visit to the Chinese capital and I’m excited to speak about innovating in the Cloud at Oracle’s Cloud World event (see Figure 1). Upon arrival, I went through my usual motions of logging in to wifi, taking pictures and tweeting out. The only challenge, China’s Great Internet Fire Wall was up and running. I quickly found out that I couldn’t tweet, post a picture on to Flickr, search on Google, and even view a YouTube video. Every search on the web felt like parental controls had been applied. I was frustrated. My ability to connect with the digital world had been taken away from me.
Analyst Blog
AWS currently is the dominant provider of IaaS in Australia from a revenue, perception and capability perspective. Its connection with the market has been nothing short of extraordinary. In a recent capioIT client meeting, we saw a client looking as if the weight of the world had been lifted from his shoulders. The simple reason, his board had finally approved use of AWS. Not the cloud, not IaaS, but AWS.
He is not alone. Virtually every major private sector organisation in Australia, and an increasing number of public sector authorities and agencies that we meet with are at the minimum considering AWS and IaaS for many and varied workloads. Of course Rackspace has been in Australia for longer than AWS, and has had success, albeit constrained at times as it pursues a different service model to AWS.
Analyst Blog