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What is a startup? How is it different from a small business? And what role does innovation and/or technology play in a startup?
These are some of the first topics addressed by the new “entertainment startup” web-cast show, That Startup Show. Hosted by Dan Ilic and streamed live, the show takes a leaf out of ABC’s The Gruen Transfer – a smart, funny and insightful panel drilling into focused topics interspersed with clips and live pitch sessions.
Analyst Blog
Part II of our "Meet the SuperNova Award Judges" series. Take a break and learn a little bit about the group of customer experience thought leaders and journalists that are judging this year's SuperNova Awards. You might even follow one or two of them on Twitter! Enjoy!
Analyst Blog
You've got it all wrong. Why we need to rethink the way we analyze BYOD.
The key to implementing a successful BYOD program is all planning. You can’t just tell your workers to go out and buy whatever device they want and expect them to be able to hook up to your network and be productive. You start by creating a mobile program.
Analyst Blog
In the digital world we are fascinated by influence. We want to know who has influence and we want to know who is influenced by whom. We strive for influence in our personal and professional lives and we reject the overt nature of influence that impacts us through advertising and messaging (even though it still […]
Analyst Blog
Let's meet these individuals who are taking time out of their busy schedules to evaluate the SuperNova Award applications, shall we? The SuperNova Award Judges are an elite group of thought leaders and journalists hand-selected for their futurist mindset and keen ability to separate substance from hype.
Analyst Blog
3D printing’s potential to revolutionize manufacturing is quickly becoming a reality.
From relatively simple make-to-stock to complex, engineer-to-order production strategies in aerospace, defense, discrete and industrial production, 3D printing technologies are redefining the manufacturing value chain. Investors including venture capitalists, wealth management firms and nearly every market research firm covering high technology has published 3D printing forecasts or market estimates.
Analyst Blog
I am a huge fan of the mobile first mindset but only if it’s understood. The first rule of mobile first is that it doesn’t mean mobile only. Mobile first is, instead, a strategy that requires focusing on the users and what they are trying to do. It feeds into the FUN principle, focusing on the users’ needs, but goes beyond that into breaking it down to their needs at the right time.
Analyst Blog
For the third year in a row, and consistently growing in responses and popularity, it is time to measure what’s been happening in Customer Service. With over 400 responses the last year (more than double the first year) and an expected increase of at least 100-120 more this year the survey is showing what customer service professionals are thinking and doing.
Analyst Blog
Almost a year ago, I called out the Facebook Messenger app on Android for having insidious permissions settings. Unless you've been living under a rock, which, in modern day terms means you don't have access to the Internet, you've seen the furor that was created when that post went viral these past few weeks. I asked readers if they were like me at the time and blindly accepted permissions settings and terms of use clauses without reading them first. It seems most were.This past week Facebook Messenger became the number one app on iTunes despite the fact that it has received one of the lowest ratings (average 1-star) that any app can earn. So why are people downloading an app that they clearly don't like from a company they don't trust?
Analyst Blog
Most organizations think that mobility is about giving users devices, but they couldn’t be more wrong. Mobility isn’t about giving users devices; it’s not about the apps or even the data. Mobility is about enabling people to be more flexible and agile, while becoming more productive and efficient. Mobile isn’t a place or a thing; it’s a mindset. It’s not bringing your laptop to Starbucks and figuring out how to use their WiFi and your VPN to get your work done. That’s working remotely. It can make your life a little bit better, but doesn’t solve any issues.
Analyst Blog
Infor Acquires SalesLogix To Expand Vertical CRM Footprint
Analyst Blog
How much access to your (and your friends') personal data are you prepared to share for access to free mobile apps? I suspect the amount is significantly less than that which you actually agreed to share when blindly accepting an app's Terms of Service or the default permissions required by a given operating system for an app to function.
Case in point: Facebook's Messenger App, which boasts more than 200,000 million monthly users, requires you to allow access to an alarming amount of personal data and, even more startling, direct control over your mobile device. I'm willing to bet that few, if any, of those using Messenger on Android devices, for example, fully considered the permissions they were accepting when using the app.
Analyst Blog
Amazon announced today it was going to jump right into the deep end when it comes to physical, in-store payment systems. They have unveiled a mobile payment service for brick and mortar stores. Taking direct aim at other mobile POS systems – Square, Paypal as well as Google and Apple. So now Amazon is dabbling in last mile logistics, continually working on more efficient warehouse management, putting portable POS systems in consumers’ hands and now putting POS systems in the retailers’ hands.
That 800lb gorilla might have added another 50lbs of lean muscle.
Analyst Blog
Today Constellation hosted the webinar, How to Make the Case for the Digital CXO. Please find the webinar reording and additional digital CXO resources below. Disruption is inevitable. The Chief Digital Officer (CDO) is the executive that will lead companies through the current era of digital disruption.
Analyst Blog
Yesterday's launch of PeopleLinx version 3 represents an important evolution for the company, as they shift their platform from being LinkedIn-centric to broader platform for helping Sales Professionals do their job.
MyPOV: The Challenge of Yet-Another-Tool
Analyst Blog
As marketers, we are constantly drawn to the idea of demographics – the cashed up profiling of the Baby Boomers, the anxious, try-harder Gen X-ers and the slacker Gen Ys. But like any generalisation, these labels are easily unpicked. There are plenty of Baby Boomers who are slackers and plenty of cashed up, power wielding Gen X-ers. And Gen Y are just starting to flex their creative, financial and intellectual powers – and there is more goodness to come. Rather than simply relying on this style of profiling, we should be working harder to understand these audiences. We need to map their behaviours, attitudes and interests, not just their age, sex and location.
Analyst Blog
As marketers, we are constantly drawn to the idea of demographics – the cashed up profiling of the Baby Boomers, the anxious, try-harder Gen X-ers and the slacker Gen Ys. But like any generalisation, these labels are easily unpicked. There are plenty of Baby Boomers who are slackers and plenty of cashed up, power wielding Gen X-ers. And Gen Y are just starting to flex their creative, financial and intellectual powers – and there is more goodness to come. Rather than simply relying on this style of profiling, we should be working harder to understand these audiences. We need to map their behaviours, attitudes and interests, not just their age, sex and location.
Analyst Blog
Sorry folks, this year's SuperNova Award competition is now closed!*The judges are hard at work evaluating your applications. We will be announcing the finalists and inviting them to Connected Enterprise on August 26, 2014!Check back on September 9 to vote for your favorite finalist to win the SuperNova Award!
Analyst Blog
When DoubleClick launched their self-service advertising network it was a revelation. It was a no-brainer for Google to acquire DoubleClick in 2007 and roll its advertising network into its product line. And while Google has done wonders with its AdSense product, the DoubleClick heritage and its clunky user interface left it open to disruption.
Into this gap stepped Facebook with its billion strong, socially connected audience, offering a slick, audience oriented interface.
Analyst Blog
I have been working on a family tree for some years. It’s a project that progresses in fits and starts. And like many things in my life, it began because it was easy to start doing it online. In the early days I had multiple accounts on various websites...
Analyst Blog
The ongoing debate (or spat) on Twitter about the "No Estimates" movement had me reaching for the archives. Some say that being forced to provide estimates is somehow counter-productive for software developers. I've long thought about programming productivity, and the paradox that software is too soft.
Some programmers want special treatment. In effect, "No Estimates" proponents are claiming their particular work is not amenable to traditional metrics and management. In a way they're right; there is as yet no such thing as software "engineering". But if a programmer knows what they're doing, then providing estimates is not that difficult.
Software is definitely a difficult medium. It's highly non-linear, and breeds amazing complexity. But a great many of today's problems, like the recent #gotofail and Heartbleed scandals, are manifestly due to chaotic development practices.
As such, programmers are part of the problem.
Analyst Blog
The Three Biggest Hurdles to Effective Collaboration: does your company have a handle on these collaboration killers? Constellation Orbits contributor, Paul Van Essche shares lessons learned during a recent project.
I'd like to share some interesting lessons learned from an exercise in improving collaboration conducted recently in a large public-sector organization. This précis is not short, it really just scratches the surface, so contact me if you want to chat about it in more detail - I'd be happy to share....
Analyst Blog