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Call it productive procrastination if you will. Working on a research piece recently, I started contemplating the inherent complexity of customer relationships. It wasn’t always so hard. Once upon a time, customers walked through the door, called, or wrote. Observing them and inferring their priorities and preferences wasn’t too difficult. Neither was talking to them.
Analyst Blog
Blockchain technology will power a “lifelong learning adventure” for future students that will conceivably be more equitable and wider reaching compared to the current education model (Phil Komarny).
Analyst Blog
Building Customer-Centric Cultures & Navigating Digital Transformation | DisrupTV Ep. 156
In Episode 156 of DisrupTV, hosts R “Ray” Wang and Vala Afshar are joined by:
Video
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Networks—Not One-to-One Partnerships—Change the Game for Partnerships and Alliances
Many forward-looking companies have begun to take advantage of artificial intelligence tools and reap the rewards ahead of the competition. Our 2018 Artificial Intelligence Study found that 60% of executives plan to increase their budget for AI significantly. As more and more businesses adopt these technologies, what will our AI-driven future will look like?
Analyst Blog
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Infosys Helps BMG Tackle the Disruptions Affecting Global Media and Entertainment Companies
After reviewing the amazing nominations of innovative, disruptive leaders from peers, industry influencers, technology vendors and analysts over the past six-months, we are excited to unveil the 2020 Business Transformation 150 (BT150).
Analyst Blog
Global Executives Recognized for Building a Digital Future with Innovative Business Models
Press Release
“If you can envision it, it’s possible.” From language-processing chat bots to autonomous cars that alleviate motion sickness, the future has infinite possibilities but will ultimately be shaped by the innovations that can best fit the needs of organizations.
Analyst Blog
Customer 360 Mantra Manifests In The Customer Data Platform
Over 12,000 customers from 40+ countries convened at Chicago's McCormick Center for the annual Salesforce Connections conference. Stephanie Buscemi, CMO, welcomed the audience and key customers such as Conagra, Indiana Pacers, and State Farm to the stage. Key highlights from the event include:
Analyst Blog
Transforming Customer Experience with AI and Automation | DisrupTV Ep. 155
In Episode 155 of DisrupTV, hosts R “Ray” Wang and Vala Afshar are joined by:
Video
Immersive Tech, AI, and Personalization: Redefining Customer Experience | DisrupTV Ep. 154
In Episode 154 of DisrupTV, hosts R “Ray” Wang and Vala Afshar are joined by:
Video
“Slow is smooth, smooth is fast, fast is deadly.” In the fast-paced business world, leaders need to remember to stay in touch with their overall businesses and with themselves.
Recently on DisrupTV, our hosts Vala Afshar and R “Ray” Wang interviewed Jerry Colonna, author of REBOOT: Leadership and the Art of Growing Up, Jay Ferro, CIO at Quikrete, and Constellation Research’s own Dion Hinchcliffe, VP & Principal Analyst, to learn some of the key qualities of effective leadership. Here are some quick takeaways from the episode:
Analyst Blog
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Kubernetes Workload Portability Gets Easy
Oracle has simplified its analytics product lineup and pricing and gone public with its roadmap. Here’s what’s coming and why Oracle customers will take a second look.
Analyst Blog
Navigating Leadership, Technology, and Organizational Culture | DisrupTV Ep. 153
In Episode 153 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage in a compelling discussion with:
Video
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Moving ERP Platforms to the Public Cloud Enables a Better People Experience
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DevOps Becomes Strategic as Enterprises Turn into Software Vendors
Just last month Facebook’s VP for Product Policy and Counterterrorism, Monika Bickert, appeared on CNN to be grilled by Anderson Cooper. The company was being criticized for keeping up a fake video of an apparently drunk Nancy Pelosi, albeit with a disclaimer saying that it had been identified as untrustworthy content.
Analyst Blog
Leading in the Age of AI: Ethics, Governance & Human-Centric Innovation | DisrupTV Ep. 152
In Episode 152 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage in a thought-provoking conversation with:
Video
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Qlik Cloud and Augmented Upgrades Enhance Flexibility and Self-Service; Acquisitions Diversify Data Capabilities
The latest update on Anaplan's connected planning story was shared at its annual customer conference, Anaplan Connected Planning Xperience (CPX), June 10-12 in San Francisco. The event highlighted the company's continued growth, success stories from a passel of notable customers, product updates and roadmap promises and vision statements centered on artificial intelligence (AI) and machine learning (ML).
Analyst Blog
The Future of AI, Automation & Innovation | DisrupTV Ep. 151
In Episode 151 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage in a compelling conversation with:
Video
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AI Technology Makes All of HR Better While Radically Transforming It