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New business development will make or break your business. And agency owners often find themselves suffering a famine or a feast of new business. But there are some common mistakes that can be relatively easily overcome. The Agency Management Institute has a great presentation on this topic, with FIVE clear tips that will help you […]
Analyst Blog
We had the opportunity to attend the Equifax EFX Forum user conference – held at the beautiful Lone Pine Resort East of Austin. The event is well attended, with more 15% more attendees joining than last year’s edition, showing the traction of the Equifax workforce services division.
Analyst Blog
Through Vibewire I have been working with young people for over seven years. It’s a not for profit association whose aim is to be a launchpad for young change makers. In the time that I have been involved, I have been astounded by the way that, given an opportunity and some nurturing, young people can […]
Analyst Blog
Bottom line: Enterprises are impatient to translate their investments in cloud apps and the insight they provide into business outcomes and solid results today.The following insights are based on a series of discussions with C-level executives and revenue team leaders across several industries regarding their need for an Intelligent Cloud
Analyst Blog
Leadership, Learning & Innovation | DisrupTV Ep. 11
In DisrupTV Episode 11, hosts R “Ray” Wang and Vala Afshar sit down with three thought leaders who explore leadership, learning, and change in modern organizations:
Video
Earlier this week NetSuite releases a SuiteWorld like barrage of press releases – to the point I checked if I missed a SuiteWorld conference – but it was ‘just’ all about opening the vendor’s beachhead on the European continent – with opening operations in The Netherlands and expanding the NetSuite product serving the Benelux markets.
Analyst Blog
We live in a business world where keeping ahead of the competition matters. If you’re not a first mover, you at least want to be the best mover, the fastest to market, or the best in your class. Incremental change is applauded, but the true rewards go to those who seek to transform organizations and execute.It’s been a rocky ride, but Wal-Mart has pulled out of a heavy stock slide. Looking back to June 2015, Fortune splashed the news with a provocative article on Wal-Mart’s new CEO titled “The Man Who’s Reinventing Walmart.” It kicked off by stating, “CEO Doug McMillon may be the best-prepared executive to lead Wal-Mart since Sam Walton. Here’s how he’s guiding the retail giant in the Age of Disruption.”Related articlesWal-Mart Profit, Revenue Beat Expectations; US. Sales Up More Than Expected. Yahoo FinanceBig Box Throwdown: Target Vs. Walmart. Forbes
Analyst Blog
I had the opportunity to give a Competitive Advantage talk at this year’s MIT Sloan Sports Analytics Conference and they recently posted a recording of the session on YouTube, so I’m excited to share it with you all here. In the presentation I try to remind everyone that while CRM might not be as “sexy” […]
Analyst Blog
Insight Blog
The answer is, of course, because that’s what a Technology Vendor wants to sell! Before the products are deployed business outcomes and solution architecture is required. For a Smart City its complex as there are conflicting requirements for de-centralization of Citizen targeted Smart Services; versus centralization requirements using ‘big data’ for more efficient City Management.
Analyst Blog
Two weeks ago Microsoft CEO Nadella was on stage in San Franscisco, keynoting the developer conference Build, and introducing 'Conversations as a Plaform'. This week Facebook CEO Zuckerberg, launched a bot offering for the Messenger platform at the F8 developer conference.
Analyst Blog
Few if any technologies have been covered as breathlessly by the media in recent years as blockchain, the underlying platform for the Bitcoin digital currency.
Insight Blog
Marketers Face Massive Challenges In Making The Digital ShiftIn interviews with over 100 digitally focused, modern CMO’s, shared common challenges in the transformation of their roles and with the support of new digital business models. The top 20 modern marketing challenges (not in order of importance) include:...
Analyst Blog
NICE Systems announced that it has received four prestigious Stevie® Awards for Sales & Customer Service. NICE won three Silver Stevie® Awards in the Contact Center Solution New Version category for the following: NICE Engage Platform – The NICE Engage Platform provides comprehensive omni–channel interaction recording. Designed for flexibility, it easily adapts to the unique operational […]
Analyst Blog
Starting something new is exhilarating, daring and, at times, even daunting. People who create know this. Having an idea isn’t the hardest part. Getting that idea off the ground is – building adoption, clarifying value, then scaling that idea to realize its full impact in the world. And it’s no different for companies. Capital One […]
Analyst Blog
Premium Research
Seamless, Personalized Self-Service Should Not Be an Afterthought This report identifies the nine elements of successful self-service-driven customer engagement.
Vendor Profile
Vendor Profile: SAP User Experience-as-a-ServiceBUILD and SAP Splash Improve Usability of Enterprise Software This report focuses on SAP UXaaS, a new category of cloud-based software designed to improve the usability of enterprise software, aiding not only professional user interface (UI) designers but also technically inclined business users.
How Does IOT and Customer Behaviors Affect The Insurance Technology Companies? The World Insurance Report 2016 (WIR), released by Capgemini, identifies multiple threats pushing the insurance industry toward massive disruption. The continued evolution of the Internet of Things (IoT), combined with changing behaviors and preferences from Gen Y1 customers, is driving the urgent need for insurers […]
Analyst Blog