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Headlines these days are rife with news about the gig economy, whether debates on regulation, discussions about economic impact, or stock predictions. Occasionally there’s even an insightful analysis about the many different kinds of gigs and of gig workers. But the gig economy has so far had very little to do with the business of delivering customer experience. Which is why I’ve been so intrigued by Simplr.
Analyst Blog
Element AI Takes Workflow to the Autonomous Level for ServiceNow
Analyst Blog
What’s Next For 2021?
Join this special video to learn what happens in the post-election world with regards to geo-politics and technology. The esteemed guests include:
Dr. David A Bray, Director, GeoTech Center and Director, GeoTech Commission at the Atlantic Council
Dion Hinchcliffe, VP and Principal Analyst of Constellation Research, Inc. | Tuck School of Business CIO Roundtable | ZDNet Contributor
R “Ray” Wang, CEO of Constellation Research, Inc. | Non-Resident Senior Fellow at the Atlantic Council
Analyst Blog
Innovating Finance, Crypto, and Hospitality | DisrupTV Ep. 215
In DisrupTV Episode 215, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of finance, cryptocurrency, and hospitality:
Video
With widely anticipated U.S. federal antitrust lawsuits looming, it may seem like an odd time for Facebook to make another big acquisition. In Kustomer, however, Facebook is buying itself options. Here is what we know so far:
Analyst Blog
Amazon Web Services Re:Invent 2020 continues the vendor’s tradition of delivering a slew of announcements. Here’s my take on the top data-to-decisions introductions.
Where to begin to size up the more than 35 announcements slated for just the first week of Amazon Web Services (AWS) #ReInvent 2020? Guided by my data-to-decisions (D2D) research focus, let’s drill down on what I see as the highlights among the database, machine learning, and intelligent edge/IoT announcements from week one of this three-week virtual event.
Analyst Blog
When They Meant One More Thing, They Meant One More Big Thing
Apple made ground breaking announcements at its “One More Thing” event on November 10th, 2020 event. The launch of the M1 chip, macOS Big Sur operating system, and a long awaited update to the Mac line up. Apple takes its destiny into its own hands from silicon to services. By having complete control of the chip, operating system software, and hardware, Apple delivers exponential gains in performance, better value, longer battery life, and significant improvements to the Mac line up.
Analyst Blog
Future-Proofing Finance, Cybersecurity, and Analytics | DisrupTV Ep. 214
In DisrupTV Episode 214, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of cybersecurity, finance, and analytics:
Video
Premium Research
How Oracle Cloud Observability and Management Changes DevOps Best Practices
Driving Innovation in Business Intelligence, Payments, and Mortgage Technology | DisrupTV Ep. 213
In DisrupTV Episode 213, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of business intelligence, payments, and mortgage technology:
Video
On Monday, November 9, Adobe announced that the company had reached a definitive agreement to acquire Workfront, the enterprise work management platform, for $1.5 billion.
Analyst Blog
Transforming Customer Experience with AI, Data, and Leadership | DisrupTV Ep. 212
In DisrupTV Episode 212, hosts R “Ray” Wang and Vala Afshar engage with four pioneering leaders who are redefining the future of customer experience:
Video
Premium Research
Only available to UK & Ireland User Group members.
Global Teams Recognized for Stunning Digital Initiatives, Utilizing Innovative TechnologiesSILICON VALLEY, Calif. – October 28, 2020 – Constellation Research, Inc. today announced the winners of its tenth annual SuperNova Awards, a prestigious recognition for teams building innovative and disruptive programs to create business transformation. The winners were announced at the company’s annual conference Connected Enterprise on October 28.
Press Release
Harnessing AI, Customer Insights, and Trend-Driven Innovation | DisrupTV Ep. 211
In DisrupTV Episode 211, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are redefining the future of customer experience, artificial intelligence, and innovation:
Video
Premium Research
Executive Summary
Innovating Leadership in SaaS, Financial Wellness, and Brand Transformation | DisrupTV Ep. 210
In DisrupTV Episode 210, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are redefining the future of business:
Video
Premium Research
Executive Summary
This Offering Overview examines Oracle CX Commerce in the all-in-one commerce clouds market. The report includes a model for the 20 steps of the perfect order, the key trends in a post-pandemic world and the key vendors working to deliver on end-to-end commerce solutions.
Premium Research
Executive Summary
Over the past six months, Constellation Research held one-on-one interviews with more than 400 C-level leaders about their overall technology trends and strategies. This report sheds light on the 300 discussions about enterprise resource planning (ERP) ownership and migration to cloud ERP.