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Trends

ChatGPT: Hype or the Future of Customer Experience?

Data to Decisions
Although generative artificial intelligence (AI) has been around for some time, OpenAI’s ChatGPT has captured the hearts and minds of the general population by highlighting…
Liz Miller, R Ray Wang
Trends

2023 Trends in Incident Management

Data to Decisions
More than a year has passed since Constellation published its original “Trends in Incident Management” report. However, most enterprises still are not set up to handle IT-related…
Andy Thurai
Offering Overview

IBM Cloud Satellite Powers Workload Freedom and More

Data to Decisions
This report provides an overview of how IBM Cloud Satellite has evolved to become a full-fledged next-generation computing platform. The IBM Satellite platform provides what…
Holger Mueller
Best Practices

The New Digital Assets Imperative for CIOs in the Public Sector

Digital Safety, Privacy & Cybersecurity
CIOs in the public sector today have momentous decisions to make as innovative new digital assets managed within blockchains and distributed ledgers become a vital part of the…
Dion Hinchcliffe
Offering Overview

Workday Gets More ‘Tough’ Stuff Into Its HCM Suite

Data to Decisions
This report provides an overview of Workday Human Capital Management and analyzes its ability to satisfy enterprises’ demands to power their people operations with an…
Holger Mueller
Offering Overview

IFS ERP Cloud Delivers Moments of Service

Future of Work
Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need…
R Ray Wang
Offering Overview

Oracle Continues to Lead in Cloud ERP

Future of Work
Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need…
R Ray Wang
Best Practices

How to Succeed in Complex Payroll Environments

New C-Suite
This report covers the trends and challenges underlying the operation of payroll in complex environments. These environments often are found in regulated and unionized…
Holger Mueller
Open Research

Constellation Research's 2022 CxO Business Confidence Survey

Future of Work
Introduction Constellation’s 2022 CxO Business Confidence Survey assesses C-suite executives in today’s business and technology climate as well as their financial outlook for…
Hannah Mason, R Ray Wang
Open Research

IBM Enables Enterprise Acceleration With Higher AI Velocity

Data to Decisions
Introduction IBM has offered successful artificial intelligence (AI) products for more than a decade. Now it has begun sharing these offerings with interested developers and…
Holger Mueller
Offering Overview

Unit4 Transforms From ERP to People Experience Suite

Matrix Commerce
Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need to…
R Ray Wang
Best Practices

A CIO's Guide to Observability

Data to Decisions
The onset of the COVID-19 pandemic forced businesses to move online faster than they desired rather than evolving or improving their progression to digital maturity. Although some…
Andy Thurai
Case Study

Secil Automates With Neptune DXP

Future of Work
Secil was founded in 1918, operating a small natural cement plant that had been in service since 1904. In 1930 Secil underwent a major merger with Companhia Geral de Cal e Cimento…
Holger Mueller
Trends

Cloud ERP Drives Upgrade and Refresh Cycles

New C-Suite
Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need…
R Ray Wang