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ShortList

Constellation ShortList™ Gig Economy Platforms with an IT focus

New C-Suite
About This Constellation ShortListâ„¢ Gig economy platforms for the enterprise bring together online hiring and employment processes with supporting features such as recruitment, onboarding, task tracking and project management. These are combined with…
Holger Mueller
ShortList

Constellation ShortList™ Benefits Administration

New C-Suite
About This Constellation ShortListâ„¢ Benefits are becoming more of a strategic compensation asset for enterprises. In a tight talent market, the availability, depth and breadth of benefits can be key for employment decisions and important for…
Holger Mueller
ShortList

Constellation ShortList™ Employee Experience Platforms

New C-Suite
About This Constellation ShortListâ„¢ Amidst macro forces of automation and AI, companies continue to invest in keeping the existing human employees happy and engaged. The Employee Experience Platform market is designed to improve the work environment…
R Ray Wang
ShortList

Constellation ShortList™ European Talent Management Suites and Functions

New C-Suite
About This Constellation ShortListâ„¢ With close to 750 million people living in Europe, double the amount of North America, the European talent management market reached a notable size. It features some unique characteristics. For instance, the…
Holger Mueller
ShortList

Constellation ShortList™ Pre-Built Large Language Models For Generative AI

Data to Decisions
About This Constellation ShortListâ„¢ Large language models (LLMs) are a type of foundational model trained on massive amounts of data to support a wide range of natural language processing (NLP) tasks. LLM’s are a type of machine…
R Ray Wang
ShortList

Constellation ShortList™ Employers of Record

New C-Suite
About This Constellation ShortListâ„¢ Globalization is the longest lasting business trend that the modern economy has seen. International expansion is critical for enterprise to market their products and services to a wider audience and additional…
Holger Mueller
ShortList

Constellation ShortList™ Metaverse Design and Services

Data to Decisions
About This Constellation ShortListâ„¢ Much hype has been made about the metaverse. However, very few organizations have fully grasped the impact the metaverse will have on experiences and engagement for both the consumer world and the enterprise. More…
R Ray Wang
ShortList

Constellation ShortList™ HCM Suites for APAC Market

New C-Suite
About This Constellation ShortListâ„¢ A human capital management (HCM) suite is a collection of key HCM functionality covered by a single vendor across multiple capabilities. Regarding functionality, Constellation looks for strong HR core and…
Holger Mueller
Best Practices

From Cost Center to Catalyst: The New GCC Playbook

New C-Suite
Executive Summary Global capability centers (GCCs) are evolving rapidly from offshore delivery hubs into strategic engines of innovation. They are becoming a core part of how enterprises build digital scale, tap into global talent, and accelerate transformation. Drawing…
Chirag Mehta
Big Idea

Ray’s Law on AI Intelligence

Data to Decisions
Executive Summary The artificial intelligence (AI) revolution is moving at an exponential pace that will exceed human comprehension. Technology leaders need to shift from linear thinking to geometrical thinking. Investors betting on AI face a once-in-a-generation frameshift…
R Ray Wang
Big Idea

Time to Introduce Hi-Fi for Enterprise Processes

Data to Decisions
  This report analyzes the evolution of process mining from its first generation to the current best practice of object-centric process mining (OCPM). It walks through the evolution of insight platforms, shows how the era of Infinite Computing1 is a game changer for…
Holger Mueller
Customer Story

AWS re:Inforce 2025 Event Report: A Deep Dive on What You Need to Know

Data to Decisions
AWS re:Inforce 2025 illustrated how the company's security approach is differentiated from the pack and how its built-in security approach will resonate as agentic AI scales. Yet, AWS's security story is a bit challenging to tell.
Larry Dignan
Open Research

Three Laws of AI to Consider

Data to Decisions
During a recent panel discussion on artificial intelligence (AI) and the law, the issues of trust and responsibility were considered. One of the questions from the audience asked what three laws of AI might be, a la Isaac Asimov’s The Three Laws of Robotics within his Robot…
Darcy Paul
Customer Story

Vendor Deep Dive: Hitachi Digital Services Strategy

Data to Decisions
Hitachi Digital Services is looking to leverage its ability to integrate operations technology (OT) and information technology (IT), combined with industry domain knowledge, data, and artificial intelligence.
Larry Dignan
Customer Story

Boomi World 2025: Lessons From Early AI Agent Efforts So Far

Data to Decisions
Artificial intelligence (AI) agent projects are just starting, and many are in the proof-of-concept stage. What's clear is that your boardroom is about to ask for an agentic AI plan, if it hasn't already. With that backdrop, we dropped in on Boomi World 2025 to get a feel for emerging best practices and what enterprises are doing in agentic AI.
Larry Dignan
CR Pulse

Product-Centric Cloud ERP: Epicor

Data to Decisions
Market Description Product-centric cloud enterprise resource planning (ERP) focuses on how organizations make, sell, and distribute physical goods. The key components focus on back-office administrative functions, shop floor management, planning capabilities, operational…
R Ray Wang
Quarks

Content, Engagement, and the Chaos in Between

Data to Decisions
Executive Summary What If You Could Manufacture Opportunity? This is not to ask what if you could manufacture campaigns. Instead, this is to ask if we could think about manufacturing opportunity the same way we might think about manufacturing a jar of pickles. Simply: Yes…
Liz Miller
ShortList

Constellation ShortList™ Cross-Platform Agentic AI

Data to Decisions
About This Constellation ShortListâ„¢ Constellation Research estimates $8.2 billion in revenue with a $109.74 billion market for cross-platform agentic AI by 2030, growing at a 67.9% CAGR. This category spans what is known as bots, agents, and advisers…
R Ray Wang
Best Practices

The Case for Data Centers Is Alive and Well in 2025

Data to Decisions
Executive Summary This Constellation Best Practices report lays out the reasons why enterprises are operating and will continue to operate on-premises, on their own hardware, and in their own (or rented) data centers. The report highlights the drivers for on-premises IT,…
Holger Mueller
Best Practices

AI Roadblocks in CX and How To Thrive Because of Them

Data to Decisions
Executive Summary The excitement about beginning a grand adventure with artificial intelligence (AI) is undeniable. As Constellation Research has recently documented,  AI is not just a C-suite transformational project or a functional experiment: AI is a board-level…
Liz Miller
Best Practices

AI Security Beyond Traditional Cyberdefenses

Data to Decisions
Executive Summary Artificial intelligence (AI) is transforming industries, driving automation, improving decision-making, and enabling new efficiencies. However, its rapid adoption introduces unique security risks that traditional cybersecurity measures are not equipped to…
Chirag Mehta
Big Idea

Exponential Efficiency in the Age of AI

Data to Decisions
AI Will Dominate the Boardroom Agenda, Yet Only a Privileged Few Can Pay for It Senior executives and policy wonks seek to understand how artificial intelligence (AI) will transform businesses, societies, and economies. Advancements in cloud computing, Internet of Things (IoT…
R Ray Wang