About This Constellation ShortList™

Cognitive applications run mission-critical business systems in a continuous, self-driving, self-learning, auto-compliant, self-securing and self-healing approach. These artificial intelligence (AI)-driven systems intelligently automate transactional systems and processes such as campaign to lead, order to cash, procure to pay, incident to resolution, concept to market and hire to retire. The goal of an autonomous enterprise is to continuously automate precision decisions at scale.

A convergence of solutions from robotic process automation, process mining, business process management, intelligent workflow, journey orchestration and microservices management attempt to address the growing need to automate and apply AI to enterprisewide capabilities. However, a new class of best-of-breed applications has emerged to address the market deficit. Constellation predicts that the total market for this autonomous enterprise market, including cognitive applications, will reach $10.35 billion by 2030.

Threshold Criteria

Constellation considers the following criteria for a complete solution. Leading providers deliver on five out of eight requirements:

  • Baseline ingestion at scale
  • Model creation
  • Skills and model workbenches
  • Algorithmic libraries
  • Machine learning libraries
  • Neural nets
  • Journey orchestration
  • Human-machine training models
  • Next best action, contextual recommendations
  • AI ethics frameworks
  • Business context

The Constellation ShortList™

Constellation evaluates more than 10 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.

  • Aera Technology
  • Auditoria.ai
  • Celonis
  • Infosys Live Enterprise
  • TCS Ignio
  • Wipro Holmes
  • Workato
  • Zapier

Frequency of Evaluation

Each Constellation ShortList will be updated at least once per year. There could be an update after six months, should the analyst deem it necessary.

Evaluation Services

Constellation clients may work with the analyst and research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.


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