Instead of forcing professionals to log into a separate platform to do business, Microsoft is embedding CRM directly into everyday work tools, turning AI assistance into autonomous execution, modularizing domain knowledge into reusable skills, and opening up clear migration pathways to an agentic future....
In an extensive dialogue on national security, governance, and institutional adaptation, three veteran leaders examined how organizations must evolve to maintain relevance. ...
What happens after GenAI. LLM and GenAI took over in 2025, even “evolving” into Agentic AI. The problem? LLM has limited abilities, like any other single-solution model, and quickl...
Boards that simply approve partnership agreements and wait for quarterly reports are governing for compliance, not resilience, and this distinction will determine which companies s...
In this issue, we are going to discuss our hopes and wishes for 2026…backed by data. I collect great perspectives on the world of Enterprise Tech, and I want to share some of the b...
Most enterprise AI failures aren’t caused by bad models. They’re caused by teams trying to scale automation on top of search-era infrastructure. This article is about what breaks a...
Legacy organizations caught between two S-curves must quickly decide whether to start from scratch and migrate, or to modernize their technical debt within their existing organizat...
In this issue, we have to talk about agentic commerce, given how much it was discussed at NRF this past week. The last time we addressed it was an intro to the topic; this time, we...
World Economic Forum's 2026 Theme Centers Around quot;A Spirit of Dialoguequot;
Another year, another Davos. With 3000 official and 5000 unofficial attendees at UnDavos and a h...
Bad actors are deploying AI to exploit vulnerabilities faster than human defenders can detect them, creating a speed-wisdom paradox: organizations need machine-speed responses but ...
Plenty has been said about how AI should be done over the next 10+ years. What about today's concerns for the next 12 months? How should executives discuss AI in the enterprise for...
As work shifts from collaborative to intelligent, what becomes more important: speed or velocity? The dominant message of SmartSheet ENGAGE was the declaration that its future woul...
Previously, I wrote about humanoid robots and their limited usefulness. Today, I’d like to talk about functional robots… the ones that don’t look like us but do a good job. Treat i...