Is enterprise tech in an AI bubble, or are we finally seeing real value? In our latest episode, co-hosts Martin Schneider and Larry Dignan talk enterprise tech news, including breaking down the hype vs. reality in AI and Salesforce’s AgentForce strategy.

Next, an exclusive interview with Raju Malhotra, Chief Product & Technology Officer at Certinia. He shares best practices for building effective #aiagents and a vision for the future of hybrid human-agent workforces.

Finally, Martin shares insights from his new “Big Idea” report on why it’s time to rethink expansion revenue and how agentic AI is transforming customer engagement.

00:00 - Introduction
00:29 - Enterprise News
11:00 - Interview with Certinia (Raju Malhotra):  
22:44 - Martin's Big Idea Report 
27:55 - Bloopers!

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Business Research Themes

Data to Decisions, Digital Safety, Privacy, and Cybersecurity, Future of Work, Innovation and Product-led Growth, Marketing Transformation, Matrix Commerce, New C-Suite, Next-Generation Customer Experience, Tech Optimization

Roles

Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief Executive Officer, Chief Financial Officer, Chief Information Officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief Privacy Officer, Chief Procurement Officer, Chief Product Officer, Chief Revenue Officer, Chief Supply Chain Officer, Chief Sustainability Officer, Chief Technology Officer