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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
September 16, 2017

Awarded Best Paper at HIMSSAP17

Tech Optimization
lt;pgt;Blockchain enables strangers to transact a particular type of electronic cash without knowing anything about each other and without any intermediaries or administrators. It ...
Steve Wilson
Analyst Blog
September 13, 2017

Event Review: Slack Frontiers

Future of Work
Today Slack held their first user conference, Slack Frontiers....
Alan Lepofsky