Salesforce said it has implemented agentic operating systems, powered by Agentforce and Slack, at the Veterans Health Administration (VHA) and Department of Labor.
For the VHA, which serves 16 million to 18 million vets, Salesforce said it deployed its data insights, integrated services and healthcare offerings into an AI-powered operating system in Slack.
The Department of Labor launched DOLA (Department of Labor Agent) built on Agentforce for citizen support and service and resolving cases.

