Results

Insights News
June 2, 2016

Microsoft Applies IoT to Dynamics CRM: What It Means

Next-Generation Customer Experience
Microsoft's latest update to Dynamics CRM applies IoT (Internet of Things) principles to the software through a new feature called Connected Field Service. It's one of the latest i...
Chris Kanaracus
Andy Mulholland
Insights News
June 2, 2016

Salesforce Buys Demandware: The Pros and Cons

Matrix Commerce
In a busy week for enterprise software acquisitions, Salesforce's decision to plunk down $2.8 billion for e-commerce platform provider Demandware arguably made the biggest splash. ...
Chris Kanaracus
R "Ray" Wang
Insights News
May 23, 2016

Logistics Industry Consolidation Mounts: What It Means

Matrix Commerce
A number of mid-sized logistics providers are putting themselves up for sale in an indication that binary market dynamics—go big or go specialized—are rearing their head in this se...
Chris Kanaracus
Analyst Blog
May 22, 2016

Mobility and the experience of identity

Digital Safety, Privacy & Cybersecurity
We all know that digital transformation is imminent, but getting there is far...
Steve Wilson
Subscribe to Next-Generation Customer Experience