Results

Insight News
May 20, 2025

Google I/O 2025: Google aims for a universal AI assistant

Data to Decisions
Google's future vision is to create leverage its data, properties and services to create a universal AI assistant that will be agentic, understand your personal context and carry o...
Larry Dignan
Insight News
April 24, 2025

ServiceNow makes its CRM ambitions crystal clear

Data to Decisions
If you needed more evidence that ServiceNow sees itself as a CRM disruptor consider this: On a strong first quarter earnings call, the acronym quot;CRMquot; was mentioned 35 times....
Larry Dignan
Insight News
April 03, 2025

ServiceNow acquires Logik.ai, as it steps up CRM efforts

Data to Decisions
ServiceNow said that the purchase of Logik.ai will expand its reach into CRM. Salesforce said Logik.ai will also accelerate its efforts in sales and order management processes. ...
Larry Dignan
Insight News
March 28, 2025

Randstad Digital’s Renganathan on data, AI, CX challenges

Marketing Transformation
Raja Renganathan. Chief Growth Officer at Randstad Digital, said enterprises have invested heavily in various platforms, but need to focus on transformation—technical and cultural—...
Larry Dignan
Insight News
March 18, 2025

Adobe's plan: Leverage agentic AI for CX, unify platform

Data to Decisions
Adobe laid out its customer experience vision that includes multiple purpose-built AI agents, automated experiences that can adapt on the fly and scaling personalization. ...
Larry Dignan
Insight News
March 12, 2025

Adobe reports strong Q1, adds Firefly subscriptions

Data to Decisions
Adobe is using its platform to give creative professionals access to a variety of models. These AI features will include new Firefly web app subscriptions. ...
Larry Dignan