Results

Analyst Blog
April 07, 2025

Monday's Musings: The Great Reset - Looking Beyond The Tariffs

Data to Decisions
UNDERSTAND THE METHOD TO THE MADNESS The shock and awe from tariffs represent just one part of the Great Reset that’s being led by a President that has a once in a lifetime opportunity to transform America's standing and shape the POTUS legacy. Hampered by a failing WTO and short-term thinking that plagues the Western world, tariffs provide the biggest leverage point to both political and economic bilateral negotiations for access to the US $29 trillion economy.
R "Ray" Wang
Insight News
April 03, 2025

ServiceNow acquires Logik.ai, as it steps up CRM efforts

Data to Decisions
ServiceNow said that the purchase of Logik.ai will expand its reach into CRM. Salesforce said Logik.ai will also accelerate its efforts in sales and order management processes. ...
Larry Dignan
Orbits Blog
April 03, 2025

The Shifting Sands of AI: Why Enterprise Leaders Need to Look Beyond OpenAI

Data to Decisions
The AI Landscape's Tectonic Shift: OpenAI's dominance is crumbling under the weight of technical missteps, unsustainable economics, and intensifying competition from both established players and newcomers. With Microsoft testing rival models, Apple reconsidering partnerships, and Chinese innovations accelerating, the quot;simply partner with OpenAIquot; strategy has become dangerously outdated. The next 18 months will transform the AI ecosystem—and only organizations with flexible, sophisticated approaches will emerge as winners.
Dr. David Bray
R "Ray" Wang
Insight News
March 28, 2025

Randstad Digital’s Renganathan on data, AI, CX challenges

Marketing Transformation
Raja Renganathan. Chief Growth Officer at Randstad Digital, said enterprises have invested heavily in various platforms, but need to focus on transformation—technical and cultural—...
Larry Dignan
Insight News
March 18, 2025

Adobe's plan: Leverage agentic AI for CX, unify platform

Data to Decisions
Adobe laid out its customer experience vision that includes multiple purpose-built AI agents, automated experiences that can adapt on the fly and scaling personalization. ...
Larry Dignan
Insight News
March 12, 2025

Adobe reports strong Q1, adds Firefly subscriptions

Data to Decisions
Adobe is using its platform to give creative professionals access to a variety of models. These AI features will include new Firefly web app subscriptions. ...
Larry Dignan
ShortList Spotlights
February 18, 2025

Let's Talk Configure, Price, Quote | 2025 Q1 ShortList Spotlight

Revenue & Growth Effectiveness
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Liz Miller
Insight News
February 11, 2025

For Shopify's Q4, customer wins, expansion does the talking

Data to Decisions
Harvey Finkelstein, President of Shopify, said the company in 2025 will be committed to "further establishing Shopify as the go-to commerce platform for businesses of all sizes." ...
Larry Dignan
Analyst Blog
January 19, 2025

Monday's Musings: Exponential Efficiency In The Age Of AI At Davos

Data to Decisions
While, Trump, China, and the global economy take centerstage at this year’s World Economic Forum, AI will be the main topic du jour. Senior executives and policy wonks seek to understand how AI will transform businesses, societies, and economies. The AI Age truly is the 4th Industrial Revolution, not the other stuff that was peddled as conference fodder over the past five years in Davos.
R "Ray" Wang