Results

October 27, 2025

Future of Staffing: How Siemens Leverages AI and Certinia

Data to Decisions
Kurt Kuelz shares how Siemens is transforming global workforce management by leveraging AI-powered solutions from Certinia—driving strategic staffing, improving employee satisfacti...
R "Ray" Wang
Insight News
October 26, 2025

CCE 2025: AI agents: Dreams, reality and what's next

Data to Decisions
Enterprises chasing agentic AI are likely to run into a reality check, but there's considerable upside ahead if they can navigate the moving parts. At Constellation Research's Conn...
Larry Dignan
Insight News
October 23, 2025

CCE 2025: What the CxOs are saying about CX, AI, process

Data to Decisions
Agentic AI will alter processes, customer experience flows and enterprise structures.Those are some of the conclusions from the buy side. Here are some of the takeaways from CxOs s...
Larry Dignan
Analyst Blog
October 22, 2025

AI, SaaS, and Data Strategies | CCE 2025 Day 1 Recap

Digital Safety, Privacy & Cybersecurity
lt;pgt;lt;span style=quot;line-height:normalquot;gt;In a live analysis after CCE day one, Constellation analysts addressed the skepticism, fatigue, and genuine uncertainty that man...
Holger Mueller
Larry Dignan
Liz Miller
Michael Ni
Martin Schneider
Insight News
October 21, 2025

Among CxOs, SaaS platform fatigue setting in

Data to Decisions
Every enterprise software vendor likes to talk about its platform as a way to enable AI transformation, automation and AI agents. But there are signs that platform fatigue is setti...
Larry Dignan
Insight News
October 21, 2025

Constellation Research’s sneak peek at 2026

Data to Decisions
Constellation Research analysts were split on whether we're in an AI bubble or not, recapped 2025 in AI agents and gave a hint of what's to come in 2026 around decisions, automatio...
Larry Dignan
Insight News
October 21, 2025

Microsoft Dynamics 365 expands sales AI agent roster

Data to Decisions
Microsoft said its Dynamics 365 Sales Qualification Agent and Quality Evaluation Agent are generally available with its Sales Close Agent and Sales Research Agent in public preview...
Larry Dignan
Analyst Blog
October 19, 2025

Salesforce Bets on the Rise of the Agentic Enterprise

Tech Optimization
lt;pgt;Salesforce’s Dreamforce 2025 made one message clear: the future is agentic. With Agentforce 360, Slack integration, and structured workflows, Salesforce is building an ecosy...
Chirag Mehta
Analyst Blog
October 17, 2025

Mastering AI Content Revolution: Strategy for the Future

Data to Decisions
lt;pgt;Constellation analysts R quot;Rayquot; Wang and Liz Miller explore how AI and LLMs are transforming content creation, search authority, and brand visibility.lt;/pgt; ...
R "Ray" Wang
Liz Miller
Hannah Mason
Insight News
October 16, 2025

Salesforce, Google comingle Agentforce 360, Gemini models

Data to Decisions
Salesforce and Google expanded their existing partnership in a move that brings Google Gemini models to Agentforce 360, integrates Agentforce into Google Workspace for sales and IT...
Larry Dignan
Insight News
October 15, 2025

Citigroup AI agent pilot underway for 5,000 workers

Data to Decisions
Citigroup CEO Jane Frasier said the bank has launched a pilot of AI agents for 5,000 employees. The agentic AI pilot is designed to complete multi-step tasks with a single prompt. ...
Larry Dignan
Insight News
October 14, 2025

Salesforce CEO Benioff: Context is king

Data to Decisions
In a Dreamforce keynote that highlighted Salesforce's large enterprise Agentforce adopters, Benioff repeatedly came back to context and context engineering, a term that's just gain...
Larry Dignan