Epicor outlined its schedule of final releases for on-premise versions of Epicor Kinetic, Epicor Prophet 21 and Epicor BisTrack. Future versions of three enterprise resource planning (ERP) offerings will move to Epicor Cloud.

The company offers a set of ERP systems along with supply chain management, retail management, financial management, manufacturing execution and data management and analytics. Epicor has 23,000 customers, 4,600 employees and 2.3 million daily users.

According to Epicor, moving customers to cloud versions will deliver innovation, business agility and AI tools faster.

Vaibhav Vohra, President and Chief Product & Technology Officer at Epicor, said the final on-premise releases represent a milestone for the company and represent an inflection point in delivering cognitive ERP. "We will closely work with our customers every step of the way via Epicor Support, through our AI-powered Ascend with Epicor migration program, and with our industry-first innovations such as conversational ERP," said Vohra.

Epicor said that customers using on-premises versions of Kinetic, Prophet 21, and BisTrack will continue to receive support. After the final on-prem releases support will transition into Active Support followed by Sustaining Support. Epicor and its partners offer a series of migration tools and programs.

Here's a look at the timelines

Kinetic

  • Final on-premises release: 2028.1 tentatively scheduled January 2028
  • Active Support for release 2028.1 through December 31, 2029
  • Sustaining Support begins January 1, 2030

Prophet 21

  • Final on-premises release: 2028.1 tentatively scheduled May 2028
  • Active Support for release 2028.1 through June 30, 2029
  • Sustaining Support begins July 1, 2029

BisTrack

  • Final on-premises BisTrack Web Browser & API release 2028.1 tentatively scheduled July 2028
  • Active Support for on-premises BisTrack Web Browser & API release 2028.1 through June 30, 2029
  • Sustaining Support for on-premises BisTrack Web Browser & API release 2028.1 begins July 1, 2029
  • BisTrack Desktop final release 2026.2 tentatively scheduled December 2026
  • Active Support for BisTrack Desktop through December 31, 2028
  • Sustaining Support for BisTrack Desktop begins January 1, 2029
  • BisTrack UK 3.9 (2017): Active Support through December 31, 2026; Sustaining Support begins January 1, 2027

 

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Data to Decisions

Roles

Chief Information Officer

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Cloud ERP