Why Your AI Fails Without Data & Workflows Private

February 4, 2026

At AWS re:invent, R "Ray" Wang talks with Caroline Roche of IBM about how IBM and AWS are partnering to help enterprises move from AI experiments to real business outcomes.

They explore:

  • Why agentic AI is changing the focus from processes to end-to-end workflows
  • How to break down functional silos and drive cross-department collaboration
  • Why AI success depends on data investment, structure, and orchestration across ERP, CRM, and business apps
  • Real examples of decisions that can be delegated to agents, like pricing and travel approvals
  • The mindset shift leaders need: stop “buying AI” and start designing workflows and outcomes

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