Knowledge at Wharton has a good post on whether AI is killing UX. The post is worth a read given that UX is allegedly disappearing and being replaced with an all-encompassing chat interface.
The authors, Scott A. Snyder, a senior fellow at the Wharton School and author of Your AI Life, and Mike Welsh, chief storyteller at Bridgenext and author of The Backstory on Storytelling, write:
"The more AI accelerates the making of experiences, the more important it becomes to understand who those experiences are for. We can generate customer journeys, personas, screens, content, and front-end code faster than ever. None of that guarantees we have understood the end user’s moment or the context around it and the emotion underneath it.
So the question is not really whether AI is killing user experience (UX). The better question is whether AI is exposing the parts of UX that organizations have been treating as optional."