Chief Customer Officer

DisrupTV

March 03, 2017

Innovating Content, Customer Trust & the Future of Enterprise Tech | DisrupTV Ep. 51

Future of Work

Paul Daugherty, John Gallant &amp; Esteban Kolsky discuss balancing technological innovation, media’s role in trust, and shifting enterprise content strategies in a digital age.

Insight News

March 01, 2017

The Key Takeaways from Salesforce's Q4

Data to Decisions

Salesforce reported its Q4 and full-year earnings this week, and as a leading tech bellwether and the industry's largest pure SaaS vendor, it's always worth paying attention. W...

Chris Kanaracus

Insight News

March 01, 2017

AWS Storage Service Outage: Assessing the Fallout

Next-Generation Customer Experience

As you've probably heard, Amazon Web Services' had a bit of an outage this week. Problems with its Simple Storage Service in the US-EAST-1 region caused a large number of promi...

Chris Kanaracus

Holger Mueller

Analyst Blog

February 28, 2017

A new global player emerges in Continuous Authentication

Digital Safety, Privacy & Cybersecurity

lt;pgt;Persistent Systems to productize the security patent portfolio of financial services from USAA. lt;/pgt; ...

Steve Wilson

Analyst Blog

February 24, 2017

Oracle HCM Analyst Summit 2017 - Oracle HCM grows stronger

Future of Work

...

Holger Mueller

Analyst Blog

February 23, 2017

A True Multilingual Internet Starts with Universal Acceptance

Marketing Transformation

I was on a briefing call earlier this week with ICANN board member and...

Cindy Zhou

Insight News

February 22, 2017

Adobe Launches Open Standard-Based Digital Signatures

Matrix Commerce

Adobe will soon roll out digital signature capabilities based on an open standard it worked on as part of the Cloud Signature Consortium. The vendor says this is an industry fi...

Chris Kanaracus

R "Ray" Wang

DisrupTV

February 17, 2017

Building Digital Ecosystems, Platform Strategy & Customer-Centric Innovation | DisrupTV Ep. 49

Data to Decisions

Ramon Baez, Ross Mayfield &amp; Terri Griffith explore how to build compelling digital ecosystems, platform strategies, and customer-first innovation in the enterprise.

Insight News

February 13, 2017

Salesforce Rolls Out Einstein AI for Service Cloud

Future of Work

Salesforce's Einstein AI technology has surfaced in its Service Cloud product suite as the company moves to embed AI in all of its applications. Here are the key details from S...

Chris Kanaracus

Analyst Blog

February 08, 2017

Executive Profile: Healthcare VP, Chief Information & Digital Officer

Data to Decisions

We've started an innovative leadership research projectnb...

Analyst Blog

February 06, 2017

Video: The Intersection of Digital Marketing & Sales Effectiveness

Marketing Transformation

Digitally savvy customers are in control now more than ever before....

Cindy Zhou

DisrupTV

February 03, 2017

Radical Candor, Gamified Engagement & Purpose-Led Marketing | DisrupTV Ep. 47

Future of Work

Perry Hewitt, Kim Scott &amp; Kris Duggan dive into how authenticity, gamification, and mission-driven marketing reshape how companies lead and engage.

Analyst Blog

February 01, 2017

Storytelling, the Constellation Research Analyst Way

Tech Optimization

Every month, one of our featured Conste...

R "Ray" Wang

Analyst Blog

January 30, 2017

NRF Retail's Big Show 2017 Event Report - How Not to Get "Amazon'd"

Marketing Transformation

It's been four years since I attended the National Retail...

Cindy Zhou

Insight News

January 26, 2017

Apple Poised to Join Partnership on AI in Boost to Interoperability

Future of Work

A big name in tech was conspiciously missing from the list of companies that formed the Partnership on AI last year'sApple. But now Apple is reportedly planning to join the resea...

Chris Kanaracus

Alan Lepofsky

Insight News

January 25, 2017

Google's Instant Apps Now Available for Early Testing

Future of Work

One of the most talked-about announcements from last year's Google I/O developer conference, Android Instant Apps, are getting closer to production-ready status and they hold big...

Chris Kanaracus

Holger Mueller

Analyst Blog

January 25, 2017

Digital Workflows a Key Part of a Digital Transformation

Future of Work

New research report, ...

Insight News

January 20, 2017

Trump Administration to Name Noted Net Neutrality Foe FCC Chairman

Matrix Commerce

Many questions have been raised about the direction of U.S. technology policy under the leadership of Donald Trump, and at least one seems to have been answered: Enterprises and ...

Chris Kanaracus

Insight News

January 19, 2017

Oracle Strengthens Its Hand in API Management with Apiary Acquisition

Matrix Commerce

Oracle is buying API (application programming interface) management startup Apiary, fleshing out its offerings for this increasingly important area of software. From Oracle's ann...

Chris Kanaracus

Holger Mueller

Orbits Blog

January 19, 2017

Wordfence Launches Cyber Attack Activity Report

Next-Generation Customer Experience

No matter whether you run a personal blog or a professional we...

Gavin Heaton

Insight News

January 19, 2017

Australian Court's Phone Metadata Ruling Is a Major Blow Against Personal Privacy

Digital Safety, Privacy & Cybersecurity

A protracted Australian court battle over the question of whether telephone metadata constitutes personal information has come to an end, with the country's Federal Court ruling ...

Chris Kanaracus

Steve Wilson

Analyst Blog

January 18, 2017

NRF Big Show 2017 Spotlights Data-Driven Imperatives

Innovation & Product-led Growth

The National Retail Federation Big Show 2017 underscored the importan...

Doug Henschen

Analyst Blog

January 14, 2017

Why Did We Create an Executive Community?

Data to Decisions

Many times, the only way that ...

Analyst Blog

January 14, 2017

How Do You Find True Value in the Vast Sea of People Networks?

Data to Decisions

Is there a way to tap into Silicon Valley's insider's knowledge when yo...

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