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As E-Commerce Redefines Retailing, Customer Expectations Grow, While Brick and Mortar Evolves to Meet New Demands This report examines how retailers are repurposing their physical assets and creating new business models in response to disruptive pressures posed by digital. This paper discusses the systems and business processes in which CxOs must partake in order to flourish in the digital retail environment.
Insight Blog
Salesforce has built on last year's release of Lightning Connect with Salesforce Connect, a new tool it says can tap into third-party data sources without the need to write any code. Here are the details from an official Salesforce blog:
Insight Blog
Microsoft has unveiled a series of enhancements to its Power BI data-visualization and exploration tool, including an integration with Cortana for voice-based queries; a set of algorithms for quickly surfacing insights from data sets; and an enterprise-level gateway for connecting to on-premise data sources.
Insight Blog
One irrefutable trend in 2015 has been growing enterprise adoption of big data platforms including Hadoop and NoSQL databases. Yet as companies move beyond big data pilot projects and try to do more with their deployments, many struggle to achieve repeatability and productivity. Short on experienced talent, companies look for any way possible to avoid one-off-coding and development work.Enter Informatica, which last month introduced Informatica Big Data Management, a three-part offering aimed at big data integration, governance and security challenges. Big Data Management replaces Informatica’s PowerCenter Big Data Edition with a separate, subscription-based product line aimed exclusively at big data environments.
Analyst Blog
Workday has its European Rising event happening in Dublin this week and announced a next level of partnership with ADP.
Analyst Blog
Google has announced a limited preview for Cloud Vision API, a type of programming tool that could have significant implications for the future of enterprise applications, particularly in the area of productivity and collaboration. Here are the key details from Google:
Insight Blog
The Internet of Things, or IoT, is currently moving towards the top of the hype curve driven by a series of amazing predictions. However if asked to explain what IoT brings to business capabilities, or what technology components comprise an IoT solution, remarkably few people would be able to answer comprehensively. Those who did answer would tend to be able to identify just a single aspect of IoT; and what that was would be dependent on whether they worked in Operational Technology, Information Technology, or even Social Marketing.
Analyst Blog
SOASTA, a performance analytics firm, announced the results of its 2015 Holiday Retail Readiness Survey, which revealed: 66% of Americans expect they will lose their temper this holiday season over annoyances such: 38% as traffic/parking 37% long lines in stores and websites and 19% mobile apps that don’t work 28% claiming that Christmas music and décor […]
Analyst Blog
Constellation Research was named Independent Analyst Firm of the Year for the second year in a row by the Institute of Industry Analyst Relations! The Constellation team is honored by the award. This is the third IIAR award bestowed upon Constellation since our founding in 2011 when we were named New Firm of the Year.
Analyst Blog
LiveOps, a global leader in cloud contact center and customer service solutions, and Marlin Equity Partners, a global investment firm with over $3 billion of capital under management, today announced the completion of Marlin’s acquisition of LiveOps Cloud Platform. Venture capital firm Presidio Partners, an existing investor in LiveOps, participated in the acquisition alongside Marlin. Current […]
Analyst Blog
This report, from influencer marketing platform Little Bird, identifies the top 20 thought leaders on the Future of Work that the business world is paying attention to. It also identifies the top 20 companies paying the most attention to conversations about this topic.
Analyst Blog
The purpose of the digital transformation capabilities? So companies can reach out and better connect with customers. Microsoft’s customer engagement solution, Dynamics CRM 2016, will be available worldwide. Their focus has been on transforming their CRM offerings to leverage the full power of Microsoft – harnessing the strength of the intelligent cloud to help companies deliver amazing customer […]
Analyst Blog
With the Hewlett-Packard corporate split complete, Hewlett-Packard Enterprise is ramping up its hybrid cloud strategy with the launch of Synergy, a new hardware-software platform that delivers what HPE calls "composable infrastructure." Here are the key details from HPE's announcement at Discover 2015 in London:
Insight Blog
Microsoft has released what it calls the most comprehensive version of Dynamics CRM ever, with key advancements on the fronts of analytics, mobility and customer engagement. Here are the key details from an official blog post on the announcement:
Insight Blog
As a result of the proliferation of digital technologies, the power in the retailer-consumer relationship continues to shift from the retailer to the consumer. New research by Constellation identifies five trends indicative of this shift. Retail supply chains must respond to these trends to maintain relevancy as customers continue to gain power. Download an excerpt of this research here
Analyst Blog
Microsoft is currently having its European Convergence conference in Barcelona - and has unleashed three major announcements, my colleague Alan Lepovsky and me take a first stab analyzing them.
Analyst Blog
Quarks
Digitally Empowered Customers Transform the Retail Experience As digital technologies spread, the power in the retailer-consumer relationship increasingly is tilting from the retailer to the consumer. This report identifies five important trends retail supply chains must take into consideration in order to remain competitive.
Microsoft has unveiled PowerApps, a new template-driven application development platform targeted toward business users that leverages the familiarity of Office. Here are the key details from an official blog post on the launch:
Insight Blog
Often HIPAA is used as an excuse for not being able to move to the cloud, but Wiora has read the law a few times, and there is nothing in the law that prevents healthcare companies from going to the cloud. As of today Creative Solution in Healthcare is the first healthcare company to have made the leap to the public cloud. The IT team is now spending more time with the business, effectively being more engaged with the business as the need to take care of technology has gone down from 80% to 50% of the overall work time.
Analyst Blog
One of the great discussion points that arose today from the Sydney Morning Herald was the possibility that drivers could be fined for not having their mobile charged. https://t.co/6gjZsRdy6Q – whilst Service NSW informed the SMH that drivers would not be charged for failure to produce a driver license with a flat mobile, it is clear that if the digital license is the default then a flat or lost phone will be a critical potential issue. Driving without a mobile could well be an offence in some jurisdictions let alone make any transaction virtually impossible as physical money dies a slow death. It is also worth noting the issue of digital equity at this point. There can be no mandate to go digital to reflect that whilst the majority of Australian residents are able to enjoy premium personal technology, not everyone is. For government the digital solution cannot be the only solution.
Analyst Blog
We are not just distracted but alerted. Buzzed and connected. We hurry between places, spaces and events not because we fear missing out but because our presence is marked on a hidden scale of check-ins, appointments and leaderboards. We have given over to the machine and it keeps its own counsel.So what are we to do?I like these simple suggestions from Deepak Chopra.
Analyst Blog
IoT Devices broadly require a network transport to match the physical network characteristics and a data protocol able to communicate specialized data descriptions such as vibration, or pressure. Sometimes the two may be combined for simple types of sensor deployments, or specific data extensions can be made to an existing recognized protocol, either from the IT Industry, or the Industrial Sector. An accelerating number of protocols has seen a huge growth in the requirements for API integration or translation capabilities often offering reusable API libraries.
Analyst Blog