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Rethinking IT Service Management in the Era of Cloud, Customer Experience, and Design Thinking
Most practitioners would agree that there's been a steady shift in IT service management over the last decade.
September 19, 2017
Analyst Blog
Digital Transformation Digest: Chambers Ending An Era at Cisco, Vertica 9 Unveiled, IBM's New Cloud Data Migration Service
John Chambers' legacy at Cisco: After more than 20 years as either executive chairman or CEO of Cisco, John Chambers is stepping back from his duties. Chambers will not stand for reelection this December to Cisco's board, which intends to name CEO Chuck Robbins chairman as his successor.
September 18, 2017
Insight Blog
Awarded Best Paper at HIMSSAP17
David Chou, CIO at Children’s Mercy Hospital Kansas City, and I wrote a paper “How Healthy is Blockchain Technology?” for the HIMSS Asia Pacific 17 conference in Singapore last week. The paper is a critical analysis of the strategic potential for current blockchains in healthcare applications, with a pretty clear conclusion that the technology is largely misunderstood, and on close inspection, not yet a good fit for e-health.   And we were awarded Best Paper at the conference! 
September 16, 2017
Analyst Blog
Connecting Products, IoT & Smart Homes — Insights from Ecobee & Salesforce | DisrupTV Ep. 79
Connecting Products, IoT & Smart Homes — Insights from Ecobee & Salesforce | DisrupTV Ep. 79 In DisrupTV Episode 79, hosts R “Ray” Wang and Vala Afshar are joined by:
September 15, 2017
Video
Event Report - SAP SuccessFactors SuccessConnect - New Leadership, Old Challenges
We had the opportunity to attend SAP SuccessFactors Success Connect yearly user conference in Las Vegas, held from August 29thto 31st 2017, at the Cosmopolitan in Las Vegas.
September 15, 2017
Analyst Blog
Ellison Reveals Oracle's Plan for 'Self-Driving' Cloud Database Service
Larry Ellison teases Oracle's 'self-driving' database: Oracle chairman and CTO Larry Ellison has spilled the beans on the company's big news announcement for OpenWorld, and it's all about the database. Here's what Ellison told analysts this week during Oracle's first-quarter earnings call:
September 15, 2017
Insight Blog
Digital Transformation Digest: Oracle's Cloud Sea Change, Microsoft Introduces Azure Confidential Computing, and a Look at Looker 5
September 14, 2017
Insight Blog
Event Review: Slack Frontiers
Today Slack held their first user conference, Slack Frontiers. Since jumping into the collaboration market just a few short years ago, Slack has been one of the primary catalysts in kick-starting an industry that was in a bit of a rut. Slack's rapid rise to social business stardom has resulted in a slew of competitive products, from small startups to big names like Microsoft (Teams), Google (Hangouts), Facebook (Workplace), Cisco (Spark), Atlassian (Stride) and IBM (Watson Workspace). Similarly Slack has motivated thousands of developers to build integrations and add-ons for Slack.
September 13, 2017
Analyst Blog
Constellation AstroChart for Digital Safety & Privacy
AstroCharts
September 13, 2017
Digital Safety and Privacy Business and Technology Trends Enterprises Must Track from 2017 to 2020
Digital Transformation Digest: FCC Chair Avoids Saying 'Net Neutrality,' Oracle Shipping Java EE to Eclipse Foundation, and More
September 13, 2017
Insight Blog
Digital Transformation Digest: iOS 11's Enterprise Implications, Rackspace Continues Services Push with Datapipe Buy, Microsoft Adds Key Feature to Teams
Apple iOS 11 and the enterprise: This week, Apple held its much-anticipated launch event for the iPhone 8, iPhone X, new Apple Watch and other hardware. But for enterprises, just as much attention—if not more—to the implications of iOS 11, which will arrive on Sept. 19. Here's a look at just a few of the bullet points to consider.
September 12, 2017
Insight Blog
CEN Member Chat: AstroCharts for the New C-Suite and CIO Survey on Agility
During this CEN Member Chat, Dion Hinchcliffe, VP & principal analyst at Constellation Research, covers his latest research and insights from a new CIO survey.
September 12, 2017
Video
2017 Constellation SuperNova Award Finalists Announced
We are pleased to announce the finalists for the seventh annual SuperNova Awards. The Constellation SuperNova Awards recognize leaders and teams for their innovative application of disruptive technology in business. Now it's your turn to help the judges decide who will win a SuperNova Award. Cast your votes for the 2017 SuperNova Award winners from September 18 - October 2. 
September 12, 2017
Analyst Blog
Digital Transformation Digest: Unpacking the Equifax Breach, AT&T's New IoT Push, Open Source Advocates Decry Proposed EU Copyright Reform
September 11, 2017
Insight Blog
Microsoft, Facebook Team Up On Deep Learning Interoperability
September 08, 2017
Insight Blog
Purpose-Driven Investing, Innovation & the New Value Economy | DisrupTV Ep. 78
Purpose-Driven Investing, Innovation & the New Value Economy | DisrupTV Ep. 78 In DisrupTV Episode 78, hosts R “Ray” Wang and Vala Afshar are joined by:
September 08, 2017
Video
Blending security and privacy
The relationship between privacy regulators and technologists can seem increasingly fraught. A string of adverse (and sometimes counter intuitive) privacy findings against digital businesses – including the “Right to be Forgotten”, and bans on biometric-powered photo tag suggestions – have left some wondering if privacy and IT are fundamentally at odds. Technologists may be confused by these regulatory developments, and as a result, uncertain about their professional role in privacy management.
September 08, 2017
Analyst Blog
Atlassian Takes A Big Stride In Team Collaboration
Today Atlassian unveiled Stride (not to be confused with the now defunct SocialCast Strides), their new team collaboration platform that is the culmination of several years worth of research, customer feedback (on their current portfolio), acquisitions and in-house development.
September 07, 2017
Analyst Blog
Digital Transformation Digest: Amazon's Plan for A Second Headquarters, MIT and IBM Team Up for AI, and Atlassian Launches Its Slack Competitor
The mega-numbers behind Amazon's second HQ: Amazon is planning to build a second, but equal in scope and stature, headquarters operation and is looking for a U.S. metro area to house it. The scale of the planned project is indeed massive, as the company's press release notes:
September 07, 2017
Insight Blog
Introducing the Business Transformation 150 of Executives Leading Innovative Business Model Transformations
I’m happy to announce the launch of the Business Transformation 150, an elite list recognizing the top global executives leading innovative business transformation efforts in their organizations. Congratulations to the leaders named in our new program!
September 06, 2017
Analyst Blog
Constellation Research Unveils the Business Transformation 150
Recognizing Executives Leading Innovative Business Model Transformations
September 06, 2017
Press Release
Digital Transformation Digest: Oracle to Hit Gas Pedal On Java, Flat UI Design's Potential Pitfall, and More
September 05, 2017
Insight Blog
Why B2B Sales Success Requires a Holistic Account-Based Strategy
Premium Research
September 05, 2017
The business-to-business (B2B) marketing world is abuzz about account-based marketing (ABM), which involves a targeted effort to focus marketing campaigns and budgets on a select set of pre-determined accounts.
Digital Transformation Digest: Huawei's Global Cloud Ambitions, WhatsApp Cooking Up Business Edition, and More
September 05, 2017
Insight Blog

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