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Disruptive technology project? Submit it to SuperNova Awards
Constellation Research's deadline for SuperNova Awards submissions is approaching. You can apply here. As a refresher, the SuperNova Awards are designed to highlight organizations, teams and individuals that have implemented disruptive and transformative projects.
July 20, 2023
Insight Blog
Infosys, Wipro, TCS customers pull back, prioritize projects
Indian services giants are optimistic about new technologies such as generative AI but are seeing clients pull back on discretionary projects as they aim for fast returns. Here's a look.  Infosys cuts outlook for fiscal year Infosys cut its fiscal 2024 outlook and now expects growth of 1% to 3.5% compared to the 4% to 7% outlined in April. For the first quarter, Infosys reported revenue of $4.62 billion with net profit of $724 million.
July 20, 2023
Insight Blog
TSMC's Q2: 6 takeaways to know
TSMC's second quarter revenue fell 10% as the company navigated customer inventory corrections, but the semiconductor maker was optimistic about AI-related demand. Here's a look at the key takeaways from TSMC's earnings report.
July 20, 2023
Insight Blog
IBM Q2 sees software, AI gains and infrastructure weakness
IBM's second quarter was a mixed bag with software, Red Hat, data and AI and consulting growth but headwinds as hardware sales stumbled as IBM z Systems revenue fell 30%. The company reported second quarter net income of $1.6 billion, or $1.72 a share, on revenue of $15.5 billion. Non-GAAP earnings for the second quarter were $2.18 a share. Wall Street was looking for second quarter earnings of $2.01 a share on revenue of $15.58 billion.
July 19, 2023
Insight Blog
Bank of America: Why 'digital superiority' matters
Bank of America's second quarter was strong, the banking giant captured deposits and the company saw good operating leverage. Bank of America CEO Brian Moynihan said digital superiority is a big reason. Speaking on the company's second quarter earnings conference call, Moynihan said:
July 19, 2023
Insight Blog
Microsoft officially enters process mining, automation ring with Power Automate Process Mining
Microsoft is officially entering the process mining and process automation ring with Power Automate Process Mining availability August 1. Power Automate Process Mining general availability was announced at Microsoft's Inspire conference in Las Vegas. Microsoft beefed up its process mining and task mining capabilities with the acquisition of Minit in March 2022.
July 18, 2023
Insight Blog
Microsoft Inspire: Microsoft 365 Copilot pricing, process mining, Meta and Epic partnerships
Microsoft 365 Copilot will run you $30 per user per month for Microsoft 365 E3, E5, Business Standard and Business Premium customers.
July 18, 2023
Insight Blog
Splunk launches Splunk AI Assistant, combines generative AI with observability data
Splunk launched Splunk AI Assistant, which will use generative AI and a domain specific large language model (LLM) built on its security and observability data. The generative AI effort is part of Splunk AI, a portfolio of AI offerings announced at Splunk's .conf23 conference in Las Vegas.
July 18, 2023
Insight Blog
CXOs more optimistic, eye growth, optimization, automation, ChatGPT pilots
Don't look now, but CXOs are becoming more optimistic, favoring revenue growth opportunities and planning technology pilots that will optimize and automate processes to partly pay for innovation. That's the high-level take on the Constellation Research 2023 H1 "CxO Business Confidence Survey," which included 52 respondents primarily in the US and Europe. Of that sample, 86% had direct influence over technology purchasing.
July 17, 2023
Insight Blog
How to think about generative AI, use cases, regulation, ethics and resilience
A Constellation Research DisrupTV panel riffed on generative AI use cases, regulation, ethics and how technology can build resilience. Here are some of the big themes that emerged from the DisrupTV discussion:
July 17, 2023
Insight Blog
2023 H1 CxO Business Confidence Survey
Open Research
July 17, 2023
Introduction
Q2 tech earnings themes to watch
This post first appeared in the Constellation Insight newsletter, which features bespoke content weekly. 
July 16, 2023
Insight Blog
IBM Delivers AI How It Is Meant to Be With Watsonx
Trends
July 13, 2023
Executive Summary
Contact centers to evolve, become data treasure trove in Experience Enterprises
Customer experience teams--marketing, commerce, customer service, support and contact center--are pressured to become a unified growth engine driving engagement and revenue opportunities and that's going to force contact center evolution.
July 13, 2023
Insight Blog
Get ready for the generative AI training data licensing boom
Generative AI may create a boom in data licensing deals to train large language models (LLM). While enterprises are training LLMs and looking for competitive advantage, new revenue streams are going to appear in surprising places. And the fun is just beginning.
July 13, 2023
Insight Blog
Wipro launches Wipro ai360, will invest $1 billion over 3 years to advance AI
Wipro said it will invest $1 billion over the next three years to advance artificial intelligence via Wipro ai360, a unit focused on end-to-end AI innovation. According to the services and consulting giant, Wipro ai360 will build on the company's existing investments and integrate AI into every platform and tool used internally and offered to clients.
July 12, 2023
Insight Blog
Shutterstock's generative AI way forward: 6-year training data deal with OpenAI
Is Shutterstock mapping the way forward for IP owners in the generative AI age or making an epic business model mistake? Check back in a few years.
July 11, 2023
Insight Blog
Salesforce raises list prices across clouds by about 9%
Salesforce is raising prices across its clouds starting in August. In a blog post, Salesforce said it will be increasing list prices about an average of 9% across Sales Cloud, Service Cloud, Marketing Cloud, its industry clouds and Tableau. The news was good for Salesforce shares as the company has cut costs, kept customers and is now raising prices.
July 11, 2023
Insight Blog
Connecting Experiences From Employees to Customers
Trends
July 10, 2023
Executive Summary
A look at the surprises of 2023 so far...
This post first appeared in the Constellation Insight newsletter, which features bespoke content weekly.  We're careening into the second half of the year and it's always worth a bit of reflection. What stood out for me were the surprises. Here's a quick look.
July 09, 2023
Insight Blog
JPMorgan Chase: Digital transformation, AI and data strategy sets up generative AI
View full PDF  
July 07, 2023
Insight Blog
How a writing-based culture can rewrite work
Adam Nathan, CEO of Almanac, said modern work is broken and needs to be fixed by reframing remote work, creating writing-based cultures and processes and providing enough space for the magic of human collaboration. Nathan's approach, which was outlined on DisrupTV Episode 328, is worth a listen starting at the 40 minute mark. Here are some of the takeaways.
July 06, 2023
Insight Blog
Rivian: AI, data power customer experiences
Rivian is betting that data, AI and machine learning will continually improve its customer experience and detect and prevent future vehicle issues. Speaking at the Databricks Data + AI Summit, Wasssym Bensaid, SVP of Software Development at Rivian, walked through how the electric vehicle manufacturer created an architecture that enables it to ingest telemetry data from vehicles, boost battery life and roll out new features with over-the-air (OTA) updates.
July 05, 2023
Insight Blog
The Awareness Matrix, Trust & Wellbeing at Work | DisrupTV Ep. 328
DisrupTV Episode 328: The Awareness Matrix, Trust & Wellbeing at Work In this inspiring episode of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage with three dynamic thought leaders: Neha Mirchandani – CMO & Head of People at BrightPlan Neha introduces the Awareness Matrix and unpacks leadership through coaching, elevating energy levels, trust in the workplace, and holistic employee wellbeing. She explores how mindfulness can transform how teams show up at work. 
July 05, 2023
Video

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