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Quarks

If Not IT, Who Should Be Responsible for BYOD/ Mobility Management?

New C-Suite
Why BYOD and Mobility Management Change Who Is In Charge Is the IT department the most appropriate overseer of mobile devices and apps as BYOD spreads? This Quark examines what IT brings and what additional expertise beyond IT is relevant in managing mobility. &nbsp…
Charles Brett
Quarks

Managing Mobility Should Be Outsourced: It Is Not a Core Competence

New C-Suite
BYOD and Mobility Mean Enterprises Should Consider Advantages of External Mobility Management Specialists Enterprises need to evaluate whether mobility management is a core competence or not in an age of BYOD and increasing complexity. This Quark discusses what…
Charles Brett
Quarks

How Mobility Can Drive Business Model and Process Change in the Enterprise

New C-Suite
Transform your Business Options with Mobility Mobility can open up profound and creative opportunities to change business models and/or improve business processes. This report looks  at benefits and strategies for harnessing mobile technologies. This Quark…
Charles Brett
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How the Town of Castle Rock Reduced Its Costs and Improved Mobile Data Performance

New C-Suite
Lessons Learned from Mobile Management Optimization Castle Rock is somewhat unusual in that it is a full-service community wherein the town government provides many of the services -- from Police and Fire Departments to various utilities such as water -- rather than…
Charles Brett
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The Cloud Communications Services Market Overview- Part 2

New C-Suite
Understanding the Segments and Knowing the Players CaaS is emerging as an answer to the pain organizations experience trying to keep up with rapid changes in both technology and capability in the unified communications and collaboration space. Virtualization, centralization…
E. Brent Kelly
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How the Modern CIO Shifts from Infrastructure Optimization to Innovation

New C-Suite
Making The Case for Hybrid IT on the Path to Business Value The five forces of consumerization in IT (CoIT) - mobile, social, cloud, Big Data, and video and unified communications - factor into the changing role of IT in the enterprise. As a result, IT budgets continue to…
R Ray Wang
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Mobile Enterprise: B&W Group Case Study

Data to Decisions
Using iPhone and iPads for Business Intelligence and Supply Chain Management B&W Group's Business Systems Manager Paul Fryer discusses in this report the introduction of BI and iPhone/iPad smart devices. Besides talking through the initial decision process concerning…
Charles Brett
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Mobile Enterprise: WinShuttle Closes Mobile Device Risk Exposure

New C-Suite
How One Organization Tackled Mobile Device Security In this Report, WinShuttle’s Director of IT, Austin Biery, discusses the process of researching, understanding and then implementing a solution that enables WinShuttle employees to connect with the company network with their…
Charles Brett
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Consumerizaton of IT and the Next Gen CIO

New C-Suite
An Update on the Four Personas of the Next Gen CIO Consumerization of IT (CoIT) impacts the perception and actual role of the next-gen CIO. As business leaders increase their decision-making authority on technology purchases, the CIO role will evolve to incorporate more…
R Ray Wang
Quarks

Why Cisco Fears Huawei

New C-Suite
Four Reasons Cisco is Looking Over its Shoulder and What it Means to CXOs Cisco Systems’ Chairman and CEO John Chambers usually doesn’t really pay too much attention to what the company’s competitors are saying and doing – with the exception of Huawei, a Chinese high-tech…
E. Brent Kelly
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The Link Between Certification and Partner Profitability

Data to Decisions
How Partner Certification Programs Deliver a Win-Win Trifecta for the Partner, Customer, and Vendor Customers face a deluge of potential service providers who can design, implement, service and support technology implementations. Increasingly, technology vendors continue to…
R Ray Wang
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Mobile Enterprise Management - Sunbelt Rentals Case Study

New C-Suite
How Mobile Phones and Tablets Change Sales Practices and Open Up Opportunities, Both Internally and Externally. In this report, Sunbelt Rentals' Director of Enterprise Architecture Dean Moore discusses the introduction of smart devices (specifically iPhones and iPads) to…
Charles Brett
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Mobile Enterprise Management: Holly Hunt Case Study

New C-Suite
Mobile Devices and Their Mangement Change Business Processes and Attitudes to IT  In this report, Neil Goodrich, Holly Hunt's Director of Business Analytics and Technology, discusses the introduction, management and use of smart devices (specifically iPads and to a…
Charles Brett
Quarks

Weaving Video into the Enterprise Communications Fabric

Future of Work
Preparing Your Organization for Pervasive Personal Video Tablets and smartphones sporting touch ‘n swipe interfaces along with apps that integrate into the enterprise infrastructure are causing organizations to pause and consider what the future for video should be within the…
E. Brent Kelly
Quarks

Flying Through Turbulence

New C-Suite
Disturbing Research Shows that Social Media and Unified Communications Will Cause Employee Distraction. How Do Executives Deal With It? While unified communications and social technologies promise business acceleration, unsettling research is suggesting that undisciplined use…
E. Brent Kelly
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Is Microsoft Office 365 a Viable Hosted Unified Communications Offering for You?

Future of Work
Office 365 Will Work for Some Organizations, but Not All. Here’s Why. Cloud services are exploding in terms of the number of offerings and their variety. Unified Communications as a Service (UCaaS) is no exception, with over 50 different solutions available on the market…
E. Brent Kelly
Quarks

Cloud Control: Security and Management Choices

New C-Suite
What are the Security and Management Implications of Public/Private Cloud? Cloud computing, defined as leveraging computing resources at other locations potentially hosted by other parties, is not a new concept, but in today’s push for scalable data management, cloud…
Quarks

Deck: Understanding the Battle for the Largest Share of the Tech Budget

New C-Suite
Business Models Converge During Recessions Is your technology provider a hardware vendor or a software vendor? Does your System Integrator now provide solutions in the cloud? These questions will continue as models converge.  Hardware, software, and system integration…
R Ray Wang
Quarks

Elevating the CIO's Role in Business Success

New C-Suite
The CIO's job is becoming more difficult. While IT budget increases in most companies are severely limited, CIOs are being asked to do more: they are being asked to support business change as well as new technology innovations. The risk for CIOs under these pressures is that…
Frank Scavo
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MoDM, MADM and MEM: What Should You Expect for Managing Mobile Devices

New C-Suite
The enterprise need for managing mobile devices grows and deepens in terms of capabilities. In 2011 alone, people will buy more than 400 million “smart devices,” whether smartphones, tablets or other devices. With the increasing trend of buyers to bring their&nbsp…
Charles Brett
Quarks

Smartphones and tablets: usage and penetration

New C-Suite
The world of mobile devices and their management within the enterprise is becoming ever more complex. Using Constellation Research’s own usage of these devices as a basis, we demonstrate that IT trying to ignore the issues that mobile devices raise will fail for three reasons: …
Charles Brett
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Directions IT Must Not Avoid Taking Its Tablets

New C-Suite
The arrival of the iPad initiated a phase-change akin to the mini-computer and the mainframe, the PC and the mini-computer, and client/server and host-based computing. “Good tablets” – not the sort that preceded the iPad – are increasingly opening up new ways of working,…
Charles Brett