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Analyst Blog
April 27, 2026

AI Skills, Part 1: Experience over Expertise

Board Strategy
The market still talks about AI talent as if it were a shopping list of talent that we are seeking. Alas, enterprises should not be looking for a clean inventory of discrete AI skills nearly as much as they should be looking for people who can work in an environment where ambiguity is constant, context is incomplete, a...
Esteban Kolsky
Orbits Blog
August 01, 2017

Increasing Customer Loyalty

Next-Generation Customer Experience
Increasing customer loyalty is a very important aspect of business today....
Analyst Blog
July 30, 2017

Silicon Valley has forgotten Com Sci 101

Tech Optimization
lt;pgt;When it comes to AI ethics, it is ethical to overestimate artificial intelligence?lt;/pgt; ...
Steve Wilson