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Analyst Blog
June 16, 2026

Hot Take: Salesforce Acquires Fin and Leaves Us Reading Between the Agentic Lines

Salesforce has announced its intent to acquire agentic unicorn, Fin. The pickup will bring a customer service focused frontier model into the AI Research fold while delivering an end-to-end customer agent focused on the full customer journey, regardless of functional ownership or individual mandate. ...
Liz Miller
Analyst Blog
June 15, 2026

The CEO’s AI Dashboard, Part 3: Data Readiness

Board Strategy
I want to move from business value to the condition that usually determines whether that value appears at all: data readiness. Enterprises still talk about data readiness as though it were a cleanup project. It is closer to an operating discipline. Good data helps. Clean data helps. The right data, in the right place, ...
Esteban Kolsky
Analyst Blog
January 09, 2018

Embrace the Era of Smart Analytics

Data to Decisions
Machine learning and artificial intelligence advances in five areas will e...
Doug Henschen
Analyst Blog
December 27, 2017

How ready are you for "blockchain"?

Digital Safety, Privacy & Cybersecurity
lt;pgt;What's your involvement in blockchain-related technologies? We'd like to know! lt;/pgt; ...
Steve Wilson
Analyst Blog
December 17, 2017

Yet another broken anonymity promise

Digital Safety, Privacy & Cybersecurity
lt;pgt;At the risk of sounding sacreligious, is Open Data really delivering effective evidence-based policy? And is it worth the privacy risk, now that de-identification is proving...
Steve Wilson