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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
January 14, 2024

Monday's Musings: Trust In The Age of AI

Data to Decisions
lt;pgt;Enter AI And The Real Fourth Industrial Revolutionlt;/pgt; lt;pgt;Running out of ideas to inspire, a false fourth industrial revolution was coined by the World Economic F...
R "Ray" Wang
Analyst Blog
January 13, 2024

Event Report: Rebuilding Trust - The 2024 Davos Agenda

Data to Decisions
lt;pgt;The World Economic Forum's Four Themes Seek To Rebuild Trustlt;/pgt; lt;pgt;The 54th annual convening at Davos brings 2700 delegates from over 130 countries to officially...
R "Ray" Wang
Analyst Blog
December 27, 2023

Trends: Tech IPOs Will Come Back In 2024

Data to Decisions
lt;pgt;Two Year IPO Drought Coming To An Endlt;/pgt; lt;pgt;In 2023, only 148 companies completed an initial public offering (IPO). This was the worst year on record and followe...
R "Ray" Wang
Analyst Blog
December 06, 2023

Recognising digital government excellence

Digital Safety, Privacy & Cybersecurity
lt;pgt;It's not every day that we recognise a large government agency for its digital transformation, vision, innovation, agility and privacy protection. lt;/pgt; ...
Steve Wilson