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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
February 28, 2024

The Human Toll of a Ransomware Attack

Digital Safety, Privacy & Cybersecurity
Imagine you walk into a pharmacy to get a critical medicine that you need rig...
Chirag Mehta