Ambient Experience Summit 2025

“Once again, the Constellation Research team delivered! I never fail to learn something new or connect with incredibly impressive leaders. There are events I look forward to every year, and Ambient Experience is one of them. Had a wonderful time in Austin last week at AXS. So fun to reconnect with old friends and make new ones. I had the opportunity to participate on a panel on Business 2 Business evolved and the changing nature of customer and employee experience. But the best part of this event is the conversation, the connection, and the learning. R "Ray" Wang keynote was especially a highlight for me and Liz Miller once again was a brilliant moderator.”

“Grateful to be part of the amazing Constellation community. Thank you, R "Ray" Wang, Liz Miller, and Holger Mueller!”

“I left AXS 2025 feeling inspired, challenged, and energized by the brilliant minds I had the chance to connect with. The future of tech, CX, EX, and digital strategy is evolving fast—and I can’t wait to see where we take it next. To everyone I met—thank you for the conversations, insights, and camaraderie!”

“Always fantastic to spend time with Constellation Research and Martin Schneider, Larry Dignan, and Liz Miller at AXS. It was great to be able to share more how Hotwire and ROI·DNA are harnessing AI to navigate the rapidly changing CX landscape with tools like our AI search tool that empowers teams and customers with smarter insights faster to enable smart, creative programs that improve the experience, not just add more content! Loved all the follow-on conversations and learnings from Heather Wilson, Kristina Chambers, Traci Flitcraft, Thomas Rocharz, Kelly Waldher, Glenn Facey and many others and look forward to seeing you all again at the next event, if not on a video call soon!”

“I enjoyed being on a panel with Liz Miller, Kristina Chambers, and Glenn Facey. It was a lively discussion about the real-life digital transformations we've driven with AI, including an open discussion on real-life challenges (both business and technical). As always, every Constellation event is full of meeting smart, interesting change agents from around the globe. My brain is churning!”

“This was a great event, bringing together EX and CX leaders to talk trends, challenges, and solutions. Actionable strategies were uncovered in a workshop, we talked about the next thing and how to pause all AI discussions and inaugured a new class of AXS inductees.”